Changes were made in searchform.php and functions.php files of the child theme.
Regards
Olga Barlow
Participant
September 18, 2017 at 14:43
Hello,
Check now, please.
Changes were made in
oxyturbo-xstore-child/woocommerce/content-product.php
oxyturbo-xstore-child/oocommerce/content-product-slider.php
oxyturbo-xstore-child/style.css
Try now, please. Sorry for the inconvenience and let me know if you need any other help with installation.
Regards
Olga Barlow
Participant
September 15, 2017 at 09:38
Hello,
We also need FTP access to your site. Have you made any changes in template files? Because we need to update theme.
Regards
Olga Barlow
Participant
September 15, 2017 at 09:33
Hello,
Yes, unfortunately, when you activate plugin it displays only products for the non-logged in users and we can’t find the reason why.
Regards
Olga Barlow
Participant
September 15, 2017 at 09:31
Hello,
I don’t see the described problem http://prntscr.com/gleknk
It could be related to old version of XStore core plugin or cache or CDN. When you update all these moments then the problem disappears.
Regards
Olga Barlow
Participant
September 15, 2017 at 08:24
Hello,
I see that you have 2 WooCommerce Wholesale Prices – premium version and simple http://prntscr.com/gldrgc . Should you keep both enabled? Because once I disable the simple version and only premium version stays then search result page displays posts, pages and products as with default theme. Also, plugin does not allow to show only posts on the results page.
Regards
Olga Barlow
Participant
September 14, 2017 at 16:19
Hello,
Do you have this problem only when XStore theme is enabled or with default WP theme too? If you have the same problem even with default theme you need to report Revolution Slider developers about this because we can do nothing in this case. Bugs of the third-party plugin could fix only plugin authors.
Regards
Olga Barlow
Participant
September 14, 2017 at 16:14
Hello,
Make sure that you have synchronized translation files with pot file using LocoTranslate options and check if the word is translated again. If it does not help provide admin panel and FTP access to your site.
Regards
Olga Barlow
Participant
September 14, 2017 at 16:06
Hello,
1) Search works fine with parent theme, you can enable and check. You have made some changes in child theme functions.php that causes issue.
2) You just changed the icon for the add to cart button but should have changed the styles for the Quick View button. Quick view option was disabled at all. I have enabled the option and changed the styles, check now.
Regards
Olga Barlow
Participant
September 14, 2017 at 15:12
Hello,
As I wrote before
“If you want to change the existing search form to default one you can copy xstore/headers/xstore.php file into child theme and replace the search form code by the following
I see the following code in your custom CSS http://prntscr.com/gjuug7 it make the problem with font-size. We did not add that code. Once you remove it font size will be ok.
Regards
Olga Barlow
Participant
September 11, 2017 at 16:47
Hello,
You are using the additional plugin to change WP roles. I think you need to contact plugin author to get help with it because this is not our theme option.
7, 8 and 9/ We don’t have these pages as templates. You can just import page and replace our content by yours and change the title and slug or duplicate page and edit.
You are welcome. You can just add some contact into mobile menu, XStore has the special area (Appearance > Widgets) but I’m not sure if it suits you.
Regards
Olga Barlow
Participant
September 11, 2017 at 15:41
Hello,
Unfortunately, we don’t have such special area at the header for the mobile devices. You can try to implement it by additional customization, contact WPKraken team to get help with customization.
Could you provide me temporary admin panel and FTP access to check and fix the issue?
Regards
Olga Barlow
Participant
September 11, 2017 at 15:29
Hello,
I have made changes in template files but I’ll make sure that this fix will be included in next theme update.
Regards
Olga Barlow
Participant
September 11, 2017 at 15:26
Hello,
Check now, please.
Regards
Olga Barlow
Participant
September 11, 2017 at 15:24
Hello,
What do you mean by “it’s wrong”? We checked the code and it’s ok http://prntscr.com/gjtmfb
What errors do you get when trying to activate theme? Could you provide me temporary admin panel access to check?
I’m not sure about this. I think it’s related to your additional customization because I see that our hover effect is disabled, so you added that hover. Can’t tell you more without checking your files.
Provide me temporary admin panel and FTP access to your site.
Regards
Olga Barlow
Participant
September 11, 2017 at 13:26
Hello,
Could you increase max input vars limit to 3000? I faced FB error and seems that request is larger than 1000 and can’t be completed. After that, we’ll check errors that you sent on screeshots because we don’t see them when we are logged in using the default username and pass.
