Page 838 – 8theme.com

Forum Replies Created

Viewing 30 posts - 25,111 through 25,140 (of 30,391 total)

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Olga Barlow

Participant

November 6, 2017 at 13:30

Hello,

It’s difficult to say if you enabled all the same plugins and everything works fine. Maybe it was the cache issue and some old files were cached.

Regards

#176890 Copied In reply to: When I click the product's brand redirects me to one picture or one product

Olga Barlow

Participant

November 6, 2017 at 13:18

Hello,

Could you, please, provide me FTP access to check and help you to solve the issue?

Regards

#176886 Copied In reply to: Product SKU Search Not Working

Olga Barlow

Participant

November 6, 2017 at 12:41

Hello, @themadguru

We have sent you archive to your email. Latest PSD archives are very large that’s why we send them to users by request.

Regards

#176881 Copied In reply to: Private: XStore: Suggestions and proposals

Olga Barlow

Participant

November 4, 2017 at 12:40

You are welcome!

#176798 Copied In reply to: Urgent: Mini Wishlist cart is not functioning with ajax, when logged out…

Olga Barlow

Participant

November 4, 2017 at 12:35

Hello,

Could you, please, provide me FTP access to find out the reason of this problem?

Regards

#176796 Copied In reply to: ASIN redirections

Olga Barlow

Participant

November 4, 2017 at 11:04

Hello,

Fixed. Try now.

Regards

#176792 Copied In reply to: Urgent: Mini Wishlist cart is not functioning with ajax, when logged out…

Olga Barlow

Participant

November 4, 2017 at 10:35

Hello,

The same reason as before. Cloudflare causes the problem. Chrome and FF browsers block some scripts of Cloudflare. Sarafi does not do this and your site looks fine http://prntscr.com/h62rau

Here you can find user with similar issue https://www.8theme.com/topic/slider-images-doesnt-load-on-chrome/

Contact Cloudflare support to fix the problem.

Regards

#176789 Copied In reply to: header is too big

Olga Barlow

Participant

November 4, 2017 at 10:30

Hello,

I don’t see these errors but see the other. Could you, please, provide me temporary admin panel and FTP access to find out what could be the reason of these errors?

Also, next time it would be better to provide the screenshot of the errors than simple text, it’s difficult to read that text and understand the text of the errors.

Regards

#176787 Copied In reply to: JQuery errors

Olga Barlow

Participant

November 4, 2017 at 10:24

Hello,

Seems this again compatibility issue with premium version because with standard one everything is ok. Provide FTP access. I passed this task to our developers.

Regards

#176786 Copied In reply to: Urgent: Mini Wishlist cart is not functioning with ajax, when logged out…

Olga Barlow

Participant

November 4, 2017 at 09:57

You are welcome!

Regards

#176761 Copied In reply to: 8theme Core

Olga Barlow

Participant

November 4, 2017 at 09:56

You are welcome!

Regards

#176760 Copied In reply to: slider images doesn't load on chrome

Olga Barlow

Participant

November 3, 2017 at 16:41

Hello,

Seems problem caused by Cloudflare http://prntscr.com/h5sfbo Their scripts are locked by Chrome and FF. Safari does not lock such scripts that’s why site works fine if you check it using Safari. Contact Cloudflare support to fix this issue.

Regards

#176749 Copied In reply to: slider images doesn't load on chrome

Olga Barlow

Participant

November 3, 2017 at 15:31

Hello,

You don’t need to change the CSS to change the container width. Go to Theme options > General > Layout > Site width http://prntscr.com/h5rhj0

Regards

#176746 Copied In reply to: Content Container width in x store electronics

Olga Barlow

Participant

November 3, 2017 at 15:28

Hello,

We have updated plugin on the downloads page.

Regards

#176745 Copied In reply to: 8theme Core

Olga Barlow

Participant

November 3, 2017 at 15:26

Hello,

Sorry, seems I missed the second question. We could try to implement this. Renew the FTP access to your site.
3) You need to change ‘slider_speed’ parameter in ms.

Regards

#176743 Copied In reply to: Eight Themes Upsells Products not displaying on some products & More

Olga Barlow

Participant

November 3, 2017 at 15:03

Hello,

We did not face any problem during theme installation http://prntscr.com/h5r23g
You may activate it in the Appearance > Themes.

Regards

#176738 Copied In reply to: Theme uploads and gets stuck unpacking

Olga Barlow

Participant

November 1, 2017 at 18:06

Hello,

Please, read this topic https://www.8theme.com/topic/where-i-can-edit-a-theme/#post-175810

Regards

#176609 Copied In reply to: Massive Addons for Visual Composer problem when try to make or edit product

Olga Barlow

Participant

November 1, 2017 at 14:31

Hello,

We have fixed the issue. Check now.
This fix will be included in next theme update.

Regards

#176579 Copied In reply to: Eight Themes Upsells Products not displaying on some products & More

Olga Barlow

Participant

November 1, 2017 at 11:06

Hello,

They use additional plugin to add that calendar https://wordpress.org/plugins/woocommerce-easy-booking-system/

You may also try it.

Regards

#176537 Copied In reply to: WooCommerce Products in XStore Theme

Olga Barlow

Participant

October 31, 2017 at 15:36

Hello,

Ok. Then it looks like the site was hacked and files were infected. Because you may download theme archive from ThemeForest and check with antivirus, we don’t have malware code by default.

Let me know about results.

Regards

#176489 Copied In reply to: Couple of Quetions

Olga Barlow

Participant

October 31, 2017 at 15:33

Hello,

No, WooCommerce plugin does not have such option available for the variable product by default, unfortunately, https://docs.woocommerce.com/document/variable-product/

Regards

#176488 Copied In reply to: WooCommerce Products in XStore Theme

Olga Barlow

Participant

October 31, 2017 at 12:53

Hello,

1) Looks like your PC was infected and not the site files.
2) Default theme – we mean WP default theme like Twenty Seventeen, Twenty Sixteen etc. Enable it for a few seconds and check the site again.
3) Try to check the site on another PC where this antivirus is also installed. Do you have the same problem?
4) If you get the same problem when checking items 2) and 3) contact your hosting provider and ask him to check your WP installation by antivirus. Maybe your site was hacked.

Regards

#176469 Copied In reply to: Couple of Quetions
Olga Barlow

Participant

October 31, 2017 at 12:45
Hello, @areavib

Contact your hosting provider and make sure that:
1) limits were changed for the Suhosin PHP Security module because I see that your server uses it, for example

suhosin.post.max_vars = 8000 suhosin.request.max_vars = 8000

2) Apache was restarted after these changes.
Try to save the menu after these changes.

Regards
#176467 Copied In reply to: Mega Menu
Olga Barlow

Participant

October 31, 2017 at 12:38

Hello,

I see. We don’t have Bookable Product feature by default and I suppose you are using the additional plugin to implement this. Contact plugin author to get information if this type of product could be variable.

Regards

#176466 Copied In reply to: WooCommerce Products in XStore Theme

Olga Barlow

Participant

October 31, 2017 at 12:33

Ok. We are glad that problem was solved.

Regards

#176465 Copied In reply to: Quantity Input Field Masked/Hidden
Olga Barlow

Participant

October 31, 2017 at 12:30
Hello,

Add also the following code

.price_slider_wrapper .price_label { width: 100%; }

Regards
#176464 Copied In reply to: FILTER PRICE BUTTON
Olga Barlow

Participant

October 31, 2017 at 12:17

Hello,

1) Ok, we’ll fix in next theme update. To fix it now use the following code
@media only screen and (max-width: 992px) and (min-width: 480px){
.footer-widgets.col-md-3 {
float: left;
}}

2) Yes, interesting idea. Maybe we’ll implement this in one of the next updates.

Regards

#176460 Copied In reply to: Display of footer columns in landscape mode and one suggestion

Olga Barlow

Participant

October 31, 2017 at 12:03

Hello,

Seems we have bug with this option. We’ll try to fix it in next plugin update.

Regards

#176457 Copied In reply to: Xstore Core plugin doesn't display in "Updates" area but does in 'Plugins' area

Olga Barlow

Participant

October 31, 2017 at 10:49

Hello,

Could you, please, provide me temporary FTP access to your site to check the files?

Regards

#176452 Copied In reply to: Eight Themes Upsells Products not displaying on some products & More

Olga Barlow

Participant

October 31, 2017 at 10:40

Hello,

You have changed username and we can’t login to give you correct code. Please, enable our account.

Regards

#176450 Copied In reply to: Quantity Input Field Masked/Hidden
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Viewing 25,140 results - 25,111 through 25,140 (of 30,391 total)

Viewing 30 posts - 25,111 through 25,140 (of 30,391 total)

← 1 2 3 … 837 838 839 … 1,012 1,013 1,014 →

Forum Replies Created

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