Forum Replies Created

Viewing 30 posts - 24,991 through 25,020 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2017 at 16:17

    Hello,

    Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2017 at 16:14

    Hello,

    Try now, please. I have changed some JS minify settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2017 at 15:43

    Hello,

    Titles before http://prntscr.com/hdstqj
    Titles now http://prntscr.com/hdsue8

    Or you wanted to increase other things?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2017 at 15:24

    Hello, @Blackbeard

    So, the problem was solved, right? Maybe it was some cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2017 at 15:22

    Hello,

    1) We have fixed the problem with wishlist. Check now.
    2) I’m not sure about product translation because our theme should not affect product translation. Maybe you pressed some sync button and it updated both translations. It would be better to ask WPML team about this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2017 at 15:19

    Hello,

    Yes, it could be the reason. If you plan to update PHP version then inform me if you still have this problem after the update. Because you are the first who reported such error.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2017 at 14:32

    Hello,

    It’s the interesting idea to use the autogenerated file. I think we’ll implement this.
    But we won’t delete default styles because if the user did not set header background color, for example, theme should display default color.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2017 at 10:47

    Hello,

    Provide me temporary access to your Dashboard and we’ll help you to set correct settings for your menu.
    Also, don’t forget to compose menu items, so we’ll be able just to choose the correct settings without adding menu items

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2017 at 10:43

    Hello,

    That area works with simple html but I’m not sure if shortcode works there. Provide me the link to the category where you added it and also admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2017 at 10:40

    Hello,

    You should not face the problem if you import new version over the existing. Maybe some images could be messed up if their ids during import will be the same as existing one. But if you face this we’ll be able to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2017 at 10:37

    Hello,

    Nope, unfortunately, this layer does not have any title with information http://prntscr.com/hdomgc

    We bought this PSD long time ago to create the slider for the Christmas version, even don’t remember where we bought it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 17:50

    Hello,

    We used collage with pre-ready layers to create that slider http://prntscr.com/hdebhp And that PSD does not have the option to edit that text, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 17:40

    Hello,

    Seems problem is related to Massive Addons plugin update (2.3). I have downgraded version to previous 2.2. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 17:00

    Hello,

    We can’t replicate this issue on our test installation. Please, move your site to live server to allow us to study your problem more deeply.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 16:56

    You are welcome. Reply back once staging site will be ready.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 16:52

    Hello,

    Your site does not load 2 times. It’s loading slower because of the number of items and images in your secondary menu. Once I installed W3 total cache plugin site speed without secondary menu is 2.50s https://tools.pingdom.com/#!/b0uYSs/http://www.climahoreca.ro/
    when the secondary menu is enabled – 2.74 s https://tools.pingdom.com/#!/ct5Qcs/http://www.climahoreca.ro/

    Is it bad result?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 16:22

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 16:12

    Hello,

    2) Google fonts are integrated in right way. Provide me temporary admin panel and FTP access to check the settings.
    4) It styles. We have 3 types of buttons on our site – light (for example http://prntscr.com/hdcwhy), dark (for example http://prntscr.com/hdcwxi), active (for example http://prntscr.com/hdcx3r) and you can style them all via theme options http://prntscr.com/hdcxly
    5) We’ll add options for the fixed header and border in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 15:36

    Hello,

    As I told you in the previous message: provide me the link to the product where I’ll be able to check the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 15:35

    Hello,

    What is “League table”? Do you use the third-party plugin? Then contact plugin author how to add their content to the description.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 15:33

    Hello,

    It’s not related to default image size. Looks like zoom image just freezes. Provide me admin panel and FTP access to find the reason of this issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 15:30

    Hello,

    Some images (like backgrounds) are loaded from our site, so you just need to save them and re-upload to your media library. Or provide me admin panel access and we’ll do it for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 12:38

    Hello,

    1) You can use product category description http://prntscr.com/hda1s4 (Make sure that CMB2 plugin is enabled)

    2) Where have you done your changes? In theme or core plugin files? Then you will lose them after the update. All the changes should be placed in child theme. Also, when we discussed this question time ago I told you that this sorting option is WC plugin option, it’s not our theme option, so by default, our theme does not include code related to this sorting (including translation). If you want to translate these texts you can do this using WooCommerce translation files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 12:24

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 12:22

    Hello,

    It’s because of additional requests that secondary menu has and images that you use there.
    At first, try to optimize images that you use for your menu. To reduce the size of the page with the menu http://prntscr.com/hd9nb4

    For example instead of 600x600px use 130×130 optimized image that has only 6kb http://prntscr.com/hd9dyc

    Also, I would recommend you to check and optimize all the images you have. Because you are using for slider png images that do not have transparent bg and has for example 598 KB http://prntscr.com/hd9l5b If you save it as jpg and optimize using tinypng.com it has 61kb http://prntscr.com/hd9m6r I have optimized only 4 slider images, disabled plugins that you don’t use (360 viewer, subscriptions, woozone) and your page speed on pingdom is 10s instead of 16 https://tools.pingdom.com/#!/cDlpfY/http://climahoreca.ro

    Also, install a good cache plugin (WPRocket or W3 total cache) and it will improve the performance.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 11:32

    Hello,

    Please, follow the documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Let me know about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 10:44

    Hello,

    Elements that used in banner content has some default margins, that’s why play with banner settings to get the necessary vertical space http://prntscr.com/hd8la3

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 21, 2017 at 09:29

    Hello,

    PHP version can be the reason but we want to be sure and need to test. So, go to WooCommerce > Status > check the version and let me know.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 20, 2017 at 17:27

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 20, 2017 at 17:26

    Hello,

    1. I have added the banner to Shop sidebar widget area. Removed widget from widget area below the products http://prntscr.com/hcxc8i
    2. Just changed the widgets http://prntscr.com/hcxcn7
    5. http://prntscr.com/hcx8sp
    6. http://prntscr.com/hcxhxy
    7. It’s included http://prntscr.com/hcxijc
    8. This type of hover effect does not include cart icon. You can either choose the different hover type (Theme Options > E-Commerce > Product Page layout > Buttons on hover) or enabled add to cart button below the price (Theme Options > E-Commerce > Product Page layout > Add to cart button > on)

    Regards

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    Viewing 25,020 results - 24,991 through 25,020 (of 30,391 total)
Viewing 30 posts - 24,991 through 25,020 (of 30,391 total)
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