Forum Replies Created

Viewing 30 posts - 24,571 through 24,600 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 10:12

    Hello,

    1) What version of PHP do you use?
    2) Looks like only the page and slider was imported but options import is missing.
    Provide me admin panel and FTP access to your site to take a closer look at the problem with options import and PHP warnings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:24
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:21

    Hello,

    1) Oh, I see. These icons come from woocommerce-gateway-stripe plugin http://prntscr.com/i2w969 . Check the plugin settings if it has the option to change the color, our theme does not affect this.

    2) Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:14

    Hello,

    Remove the widget from the prefooter widget area http://prntscr.com/i2w7o0

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:12

    Hello,

    I have checked both languages and don’t see the difference. Have you solved the problem with paddings?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:07

    Hello,

    Are you trying to use backend or frontend editor? Because Static Block does not support the front end editor. I did not face problems with backend editor http://prntscr.com/i2w49c

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:03

    Hello,

    If you want to remove margin for that page only then delete the code from the global CSS and add to that page custom CSS http://prntscr.com/i2w2zu

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:59

    Hello,

    As a rule, such type of plugins use POST method to add to cart and do not work with Ajax, so go to Theme Options > E-Commerce > Single Product > disable Ajax add to cart.

    Let me know if it does not help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:53

    Hello,

    Oh, ok. We are glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:53

    Hello,

    Go to Static Blocks > edit footer static block, edit row settings and enable equal height http://prntscr.com/i2vyfl Save block and check the links on the mobile after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:48

    Hello,

    Update theme to version 4.15.1 or above and wait for 2 hours when Instagram cache will be updated.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:46

    Hello,

    Looks that auto excerpt option does not work for you because of Share Buttons by AddThis plugin http://prntscr.com/i2vvkl
    So, either disable plugin or add the manual excerpt http://prntscr.com/i2vvzw

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:33

    Hello,

    Are you talking about Massive Addons element? Then go to Massive Panel > and import style presets for the counter http://prntscr.com/i2vpzy

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:30

    Hello,

    Go to Pages, edit the page and its custom styles http://prntscr.com/i2vokx

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:26

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:25

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 19:08

    Not at all 🙂

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 19:04

    Hello,

    Check now. Problem was related to some custom CSS.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 18:57

    Hello,

    It’s because of WPML plugin. Once I deactivate everything is fine. The problem appears even with default WP theme, so, contact WPML plugin support to fix this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 18:51

    Hello,

    As I told you I have added the fix. Have you checked your site after that?
    If you need the better solution you need to contact plugin author to fix it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 18:46

    Hello,

    1) Are you talking about the cart icon in the header? You may use the following custom to change the color of this icon

    .shopping-container.ico-design-4.ico-bg-yes .cart-bag:before {
        color: #c78140;
    }

    2) Use

    .form-row.place-order input[type="submit"] {
        background-color: #c68240;
        color: #44271e;
    }
    .form-row.place-order input[type="submit"]:hover {
        background-color: #af7239 !important;
        border-color: #af7239 !important;    
        color: #f8f8f8;
    }

    3) It’s not our theme fields. Contact plugin author with this question.
    4) Use string translator http://prntscr.com/i2rmqf

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 18:30

    You are welcome! Feel free to contact if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 18:27

    Hello,

    We did not use any different effect for every piece of the image.
    Just opened source image and saved different rectangle areas as separate images http://prntscr.com/i2rbv7 .

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 18:18

    Hello, @Shuvo Nasir

    I see. Ok, thank you for your suggestion.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 17:57

    Hello,

    Seems this is Revolution slider bug. In your case, if you set the parallax depth for the button layer higher than for the image then image overlap the button on mobile even if this layer is disabled for the mobile in layer settings. So, choose the parallax depth for the button lower than for the image.
    Or contact plugin author about this issue.

    I have added temporary fix but it’s not the best solution

    .dddwrapper-layer {
        width:0 !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 17:07

    Hello,

    We have made improvement of the menu options, it was moved to popup and Ajax saving was implemented, so that file changed a lot.

    Explain me in details when do you get this warning? Just after theme update or when you made some changes?

    If you get warning just after update then provide me temporary admin panel and FTP access to your site to check and fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 16:59

    Hello,

    Can’t tell you what is the reason till I check your site.

    Please, provide admin panel and FTP access to take a closer look at your problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 16:30

    Hello,

    The problem caused by WooCommerce Additional Variation Images plugin. Our theme uses custom carousel that’s why if you want to use an additional plugin for the image gallery theme or plugin should be additionally customized.

    If you need help with customization you may contact WPKraken team.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 16:16

    Hello, @thisisbolo

    Yes, we’ll add the link for the image in next update. Thank you!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 15:31

    Hello,

    Problem is related to your child theme. You have made changes that caused this issue, so, check your code and find what caused this error in console of the revolution slider http://prntscr.com/i2optp

    If you enable parent theme you’ll see that everything works fine.

    Regards

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Viewing 30 posts - 24,571 through 24,600 (of 30,391 total)
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