Revolution slider not working - by xbobsix1

This topic has 12 replies, 3 voices, and was last updated 6 years, 2 months ago ago by Olga Barlow

  • Avatar: xbobsix1
    xbobsix1
    Participant
    January 18, 2018 at 17:20

    Hello.

    I have a really weird problem with slider revolution.
    I wanted to disable the 3D parallax on the button, to make it more phone and tablet friendly, but now the button has completely stopped working. The 3D parallax was the only thing i changed, and its really odd to me, that it has completely stopped working.

    I still have the action, on click to enter a link, but the button is completely unresponsive. The button also still has the hover function, but that does not respond either. It honestly acts like it’s under som layer, but i have played around with the z-index, and nothing seems to help. I can also not mark the text. I have made a GIF to hopefully help you understand:
    [video src="https://i.gyazo.com/4c2eae60108d1a8259215a05a5a7e795.mp4" /]

    In the video/GIF, i am constantly using the mouse button.

    Thank you in advance

    P.S.
    i also asked about this in another topic, but that is after my main problem is being worked on, so i thought it was best to start a new topic. Thank you πŸ™‚

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2018 at 11:08

    Hello,

    Please try to use code that I provided in this topic https://www.8theme.com/topic/remove-row-background-image/

    Regards

    Avatar: xbobsix1
    xbobsix1
    Participant
    January 19, 2018 at 11:10

    Hello Rose

    Thank you for the response. I added the code in styling -> custom CSS and then the tablet and phone views, but it did not solve my problem unfortunately.

    I provided you admin access, so it would be awesome if you could take a look at it.

    Avatar: xbobsix1
    xbobsix1
    Participant
    January 19, 2018 at 11:11

    ohh god. I am terribly sorry. I just tried adding the code to the additional CSS, and i see that it was me that completely misunderstood. Thank you alot for the support!

    Avatar: xbobsix1
    xbobsix1
    Participant
    January 19, 2018 at 11:16

    Just a quick question.
    Can i somewhere enable so the revolution slider, kan be slided by the finger on any device? right now the usability on the slider on phone and tablet is not as great as i would like.

    Thank you πŸ™‚

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2018 at 12:13

    Hello,

    You can find these in Slider settings http://prntscr.com/i2lumh

    Regards

    Avatar: xbobsix1
    xbobsix1
    Participant
    January 19, 2018 at 12:26

    Hello.
    Thank you, i will take a look at that.
    The links in revolution sliders works on PC now, but still does not work on phone for some reason. You can try and open the website yourself, and test it on your phone.
    What can i do?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2018 at 17:57

    Hello,

    Seems this is Revolution slider bug. In your case, if you set the parallax depth for the button layer higher than for the image then image overlap the button on mobile even if this layer is disabled for the mobile in layer settings. So, choose the parallax depth for the button lower than for the image.
    Or contact plugin author about this issue.

    I have added temporary fix but it’s not the best solution

    .dddwrapper-layer {
        width:0 !important;
    }

    Regards

    Avatar: xbobsix1
    xbobsix1
    Participant
    January 19, 2018 at 18:19

    Can i somehow just make the revolution slider over, with the same design then? i just really need this fixed.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2018 at 18:51

    Hello,

    As I told you I have added the fix. Have you checked your site after that?
    If you need the better solution you need to contact plugin author to fix it.

    Regards

    Avatar: xbobsix1
    xbobsix1
    Participant
    January 19, 2018 at 23:04

    Yes, after the fix, the button on the computer does not work anymore :/

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2018 at 23:25

    Hello,

    Check now.

    Regards

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