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Site menu dropdown dont work anymore - by gewoonbovenaan

This topic has 7 replies, 2 voices, and was last updated 5 years, 8 months ago ago by Olga Barlow

gewoonbovenaan

Participant

August 8, 2018 at 09:42

Hi at my testsite http://vps-301734-6011.hosted.at.hostnet.nl/ suddenly the menu dropdown functions dont work anymore at the cart and wishlisst and at ”collectie” dropdown is missing. ALso the hamburger dropdown is gone.
Strange thing is when opening the site it goes immediately to the middle of the site.
Loadtime is also decreased so there is a bug occuring but i cant find out why. Can you please check?

http://vps-301734-6011.hosted.at.hostnet.nl/

Please, contact administrator
for this information.

#197807 Copied

6 Answers

gewoonbovenaan

Participant

August 8, 2018 at 09:45

Also when scrolling down the parralax images which are fulscreen have a white space https://gyazo.com/6419eeccfddcab2eb1365f7293f2a7f7
Can u please check that too? mauybe its the same bug i dont know.

Thanks.

#197809 Copied

Olga Barlow

Support staff

August 8, 2018 at 09:49

Hello,

You have script errors in console http://prntscr.com/kg3avh I suppose it caused the issue with the menu scripts. Try to enable parent theme and check if you have this issue when the parent theme is enabled. If it does not help then try to disable one by one all the third-party plugins that you have. If you still have the problem even after that then reply back and provide temporary Dashboard and FTP access to your site.

Regards

#197810 Copied

gewoonbovenaan

Participant

August 8, 2018 at 10:36

Thanks for your fast response. I checked with parent theme and that didnt help. Then i deactivated all plugins but that didnt help either. i also installed Xstore again. i have updated the woocommerce and core but still nothing. Can u please check whats happening? i added the access in private.
Thanks!

Please, contact administrator
for this information.

#197815 Copied

Olga Barlow

Support staff

August 8, 2018 at 11:21

Hello,

Check now, please.
Also, disable plugins that you don’t use. Every plugin slows down your site.

Regards

#197820 Copied

gewoonbovenaan

Participant

August 8, 2018 at 11:37

Thanks. it does work, but somehow the site starts in the middle. https://gyazo.com/f88189e69ae3d4bdf6bc1658f7f27280
The burger menu is not there https://gyazo.com/553e6026df43d9bb7755241bdb940e31

Sitespeed is extremely slow, its loading script too much.

#197823 Copied

Olga Barlow

Support staff

August 8, 2018 at 12:45

Hello,

1) Scroll to that section caused by WP Store Locator plugin. Contact plugin author about this problem because it appears even with the default theme.

2) Smart menu option (that displays hamburger if the menu items amount is too large) makes the problem with the drop-down. I have sent the report about this bug to our developers and inform you once they find the solution. Till this happened keed option disabled.

3) The total page size is 31.6MB, of course, it’s slow. Minify page size to 2-3MB.

Regards

#197828 Copied
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