Page 747 – 8theme.com

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Olga Barlow

Participant

February 16, 2019 at 13:52

Hello,

Seems you enabled the woocommerce infinite scroll and ajax pagination plugin. Make sure that you followed docs to set correct selectors in the plugin settings https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

If you don’t plan to use infinite scroll then disable plugin.

Regards

#209345 Copied In reply to: Wpbakery Issue not showing up in products pages

Olga Barlow

Participant

February 16, 2019 at 13:32

Hello,

1. Where have you added mentioned code in your child theme? Because functions.php file was the default. Once I added the code I see the rating on the shop page http://prntscr.com/mlvqmt So, don’t understand your issue.
2. You have a problem with the PHP Memory limit http://prntscr.com/mlvofv because what to show all the products http://prntscr.com/mlvrll I would suggest you to choose the grid view and load more button and use the limit 50 products for example, don’t try to show all at once.

Regards

#209343 Copied In reply to: In the shop page product display ratings if the product has rating

Olga Barlow

Participant

February 16, 2019 at 12:12

Hello,

Sorry, but there is no such option for the product categories.

Regards

#209340 Copied In reply to: Is there anyway to copy store categories?

Olga Barlow

Participant

February 15, 2019 at 13:33

Hello,

I have edited the page content and replaced the p tag by div tag. Also, I have changed the Text widget to Custom HTML widget in widgets areas.

Regards

#209301 Copied In reply to: Remove "TEXT" tag from widgets

Olga Barlow

Participant

February 15, 2019 at 13:29

Hello,

There is no such option at present but we plan to improve it in one of the next updates. Unfortunately, I can’t tell you an estimated time when it will be implemented because it requires global changes in the color swatches functionality.

Regards

#209299 Copied In reply to: Hide/Dim/Grey out unavailable variation swatches

Olga Barlow

Participant

February 15, 2019 at 13:21

Hello,

Go to Appearance > Widgets > edit widgets in Top bar widget areas (Left and Right). https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

Regards

#209298 Copied In reply to: I want change top bar( phone number , custom social… )

Olga Barlow

Participant

February 15, 2019 at 13:19

Hello,

Just click on Options link https://gyazo.com/04547734aab96e2c306674d903e5590d

Regards

#209297 Copied In reply to: Menu

Olga Barlow

Participant

February 15, 2019 at 13:17

Hello,

You have chosen the individual breadcrumbs style for every page in page options http://prntscr.com/mlh57c instead of “Inherit”
Individual page options are prioritized than global Theme Options.
Leave that option empty and page will inherit the Theme Options.

Regards

#209296 Copied In reply to: Cannot move Breadcrumbs

Olga Barlow

Participant

February 15, 2019 at 12:56

Hello,

That text is from the source files and you can replace p by div only by editing the template files. Anyway if I replace p tag on your page I don’t see alert anymore.
http://prntscr.com/mlgua3

Regards

#209292 Copied In reply to: Remove "TEXT" tag from widgets

Olga Barlow

Participant

February 15, 2019 at 12:52

Hello,

Shop subitems are created using mega menu option. Our services menu item use the drop-down design type. So, you need to change the design type to Mega menu, choose the min number of columns (2) and reduce the default 2 columns with to 252px if you don’t plan more than 1 column for this item http://prntscr.com/mlgr6h , after that edit the subitem options and choose 100% width http://prntscr.com/mlgs6m
Check the frontend.

Regards

#209291 Copied In reply to: Menu

Olga Barlow

Participant

February 15, 2019 at 12:41

Hello,

What version of theme do you use there? Try to update theme and XStore core plugin to the latest versions. We fixed issue with the deactivation in the latest updates. If you still have this problem just provide me temporary Dashboard access to the site where you want to deactivate theme and we’ll check.

Regards

#209289 Copied In reply to: Activation code

Olga Barlow

Participant

February 15, 2019 at 12:39

Hello,

There are 2 ways:
1) You can enable Top bar and use the top bar widget areas to add content you need
2) Copy the xstore/header/xstore.php file to your child theme and edit content according to your needs http://prntscr.com/mlgl6k

If you need help with additional customization you can submit customization request here https://codeable.io/?ref=qGTdX

Regards

#209287 Copied In reply to: More links in Account-Menu?

Olga Barlow

Participant

February 15, 2019 at 12:34

Hello,

WP text widget always adds the paragraphs, if you don’t want this then use HTML widget http://prntscr.com/mlg58o Check the page now.

But in your case, I would suggest to remove 40 h1 tags (h1 tag in every short description of the product). You need to enable Product name in Theme Options http://prntscr.com/mlgi4g and you don’t need it in short description because it causes SEO issue!

Regards

#209286 Copied In reply to: Remove "TEXT" tag from widgets

Olga Barlow

Participant

February 15, 2019 at 11:20

You are welcome!

Regards

#209277 Copied In reply to: h4 style

Olga Barlow

Participant

February 15, 2019 at 11:01

Hello,

Actually, it’s allowed to use 1 license for both production and dev sites if this is the same project. Anyway if you need to use another license for the production site you can deactivate theme in XStore > Dashboard http://prntscr.com/mlf6dw and then activate site using the new license you want to have for this site.

Regards

#209276 Copied In reply to: Activation code

Olga Barlow

Participant

February 15, 2019 at 10:57

Hello,

Fixed.

Regards

#209275 Copied In reply to: Register

Olga Barlow

Participant

February 14, 2019 at 17:54

Hello,

You can use Additional custom block in product settings http://prntscr.com/ml4ssm to show the same static block for every product. This block will be displayed below the product tabs.

Regards

#209246 Copied In reply to: static block

Olga Barlow

Participant

February 14, 2019 at 17:50

You are welcome!

Regards

#209245 Copied In reply to: Register

Olga Barlow

Participant

February 14, 2019 at 17:49

Hello,

Check now.

Regards

#209243 Copied In reply to: TOP MENU

Olga Barlow

Participant

February 14, 2019 at 17:27

You are welcome!

Regards

#209241 Copied In reply to: Coupon

Olga Barlow

Participant

February 14, 2019 at 16:15

Hello,

What language did you choose for the new user? https://prnt.sc/ml29in
We chose your language and did not face issue on the frontend.

Also, I have moved all your code from custom.css file of the parent theme to child theme style.css to avoid double custom.

Regards

#209237 Copied In reply to: Register
Olga Barlow

Participant

February 14, 2019 at 12:17
Hello,

Use the following code in general custom CSS

@media only screen and (max-width:960px) { .single-product .single-product-sidebar .widget_products { display: none; } }

Regards
#209225 Copied In reply to: About products widget
Olga Barlow

Participant

February 14, 2019 at 12:07

Hello,

Depending on the plugin that you installed it should have the option to enable Coming Soon mode and customize content to show there, for example http://prntscr.com/mkzeik
Read the plugin documentation.

Regards

#209224 Copied In reply to: How can I set the comming soon page?

Olga Barlow

Participant

February 14, 2019 at 11:56

Hello,

1) I don’t see any twitter feed on the mobile. Provide screenshot, please, for better understanding.
2) You have enabled Header overlap option in Theme Options and it caused the issue that header is over the content http://prntscr.com/mkz0h1 and breadcrumbs are disabled. This option could be enabled if you use transparent header without image and breadcrumbs with the image, like we on this demo for example https://xstore.8theme.com/demos/wedding/shop/ or https://xstore.8theme.com/demos/bike/shop/
I have disabled that option. Check the header now.

3) The sidebar was enabled in Theme Options > Blog and that’why you got in on Blog and every page. I have disabled is http://prntscr.com/mkz6yq

4) Don’t forget that you can translate the theme to your language http://prntscr.com/mkz8ov At this moment I see that you are using mixed content and keep the English language in Settings > General.

Regards

#209223 Copied In reply to: Random twitter feed appeared in mobile header

Olga Barlow

Participant

February 14, 2019 at 11:19

Hello,

It’s related to your cache system, if the cache is off http://prntscr.com/mkymgt then everything is ok for both logged in and logged out users. So, clear the cache after these changes.

Regards

#209220 Copied In reply to: Adding a widgetized area

Olga Barlow

Participant

February 13, 2019 at 18:04

Hello,

Version 5.1.6 is available for autoupdates only (Dashboard > Updates). We are waiting when the ThemeForest team accept the update to publish it also on ThemeForest.

Regards

#209183 Copied In reply to: Version 5.1.6 Download?

Olga Barlow

Participant

February 13, 2019 at 18:03

Hello,

Could you, please, write in English? We don’t speak your language.
What is the site speed if the default WP theme enabled (Storefront theme for example)? What you tested? As a rule, not just a theme is a reason of the problem but the server settings very often.

If you need help with site optimization you may contact codeable team because is service is not included in our support.
Our theme is optimized and we don’t have any other options to speed up it more than we did. If you think that our theme is the reason of your speed issue we are ready to give you refund. Just let me know.

Regards

#209182 Copied In reply to: O XStore está muito lento e pesado, como corrigir isso?

Olga Barlow

Participant

February 13, 2019 at 16:52

Check again.

Regards

#209179 Copied In reply to: h4 style

Olga Barlow

Participant

February 13, 2019 at 13:06

Hello,

If these changes happened then something was changed. You or anybody else who has access to your account either changed something or updated something, we can’t tell you 100% because we are not your site admins.

Anyway if you need help with mentioned issues then provide us with the link to site where this happened and Dashboard access to check the settings.

Regards

#209142 Copied In reply to: Random twitter feed appeared in mobile header
Olga Barlow

Participant

February 13, 2019 at 13:02
Hello,

If you want to remove that effect add the following

.page-404 .largest { background: none; text-fill-color: #000000; -webkit-text-fill-color: #000000; }

I have improved the categories font for the mobile. Check and let me know if you need any other help.

Regards
#209141 Copied In reply to: h4 style
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Viewing 22,410 results - 22,381 through 22,410 (of 30,337 total)

Viewing 30 posts - 22,381 through 22,410 (of 30,337 total)

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