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Viewing 30 posts - 22,381 through 22,410 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2019 at 11:09

    Hello,

    Seems plugin has padding styles directly in PHP file http://prntscr.com/mmlj3y and it caused the issue. Add the following code to Theme Options > Custom CSS to fix the problem

    #subscriptio_stripe-card-expiry-month, #subscriptio_stripe-card-expiry-year {
        padding: 0 2.9em 0 1em !important;
    }
    #subscriptio_stripe-card-expiry-month {
        margin-bottom: 15px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2019 at 10:46

    Hello,

    We have fixed the import file and sent it to your email. Also, I have imported options on the test site. Sorry for this inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2019 at 10:10

    Hello,

    Do you plan to remove all the paragraphs from the pages?
    If you want to replace p tag for the the “No products in the wishlist” then copy etheme_wishlist_widget function (xstore/framework/woo.php) to child theme functions.php and change the p tag to what you want.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 16, 2019 at 17:10

    Hello,

    Do you have any errors in the console when inspecting the site before adding to cart and after? Provide screenshots.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 16, 2019 at 14:20

    Hello,

    We have changed the switcher type (improved it) in the update that’s why imported settings were not applied for this option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 16, 2019 at 14:06

    Hello,

    1) Have you watched the video tutorial how to create mega menu?
    Default way https://youtu.be/OnxkixHtVLI
    Using Static Block https://youtu.be/f07MBdnFPfk

    You have only 2 levels. 3 levels are recommended if you want to create a nice mega menu.

    2) Because you had the fatal error because of the PHP memory limit. You set -1 to show all the products on the home page, I have explained this in your previous topic.

    3) Your site has a not bad speed results https://tools.pingdom.com/#5a3d994056000000
    Could you tell me what is the site speed with any other WP theme?

    4) You did not add the code that’s why you did not get any result.

    5) Explain in more details, please. Provide screenshot for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 16, 2019 at 13:52

    Hello,

    Seems you enabled the woocommerce infinite scroll and ajax pagination plugin. Make sure that you followed docs to set correct selectors in the plugin settings https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    If you don’t plan to use infinite scroll then disable plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 16, 2019 at 13:32

    Hello,

    1. Where have you added mentioned code in your child theme? Because functions.php file was the default. Once I added the code I see the rating on the shop page http://prntscr.com/mlvqmt So, don’t understand your issue.
    2. You have a problem with the PHP Memory limit http://prntscr.com/mlvofv because what to show all the products http://prntscr.com/mlvrll I would suggest you to choose the grid view and load more button and use the limit 50 products for example, don’t try to show all at once.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 16, 2019 at 12:12

    Hello,

    Sorry, but there is no such option for the product categories.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 13:33

    Hello,

    I have edited the page content and replaced the p tag by div tag. Also, I have changed the Text widget to Custom HTML widget in widgets areas.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 13:29

    Hello,

    There is no such option at present but we plan to improve it in one of the next updates. Unfortunately, I can’t tell you an estimated time when it will be implemented because it requires global changes in the color swatches functionality.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 13:21

    Hello,

    Go to Appearance > Widgets > edit widgets in Top bar widget areas (Left and Right). https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 13:19

    Hello,

    Just click on Options link https://gyazo.com/04547734aab96e2c306674d903e5590d

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 13:17

    Hello,

    You have chosen the individual breadcrumbs style for every page in page options http://prntscr.com/mlh57c instead of “Inherit”
    Individual page options are prioritized than global Theme Options.
    Leave that option empty and page will inherit the Theme Options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 12:56

    Hello,

    That text is from the source files and you can replace p by div only by editing the template files. Anyway if I replace p tag on your page I don’t see alert anymore.
    http://prntscr.com/mlgua3

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 12:52

    Hello,

    Shop subitems are created using mega menu option. Our services menu item use the drop-down design type. So, you need to change the design type to Mega menu, choose the min number of columns (2) and reduce the default 2 columns with to 252px if you don’t plan more than 1 column for this item http://prntscr.com/mlgr6h , after that edit the subitem options and choose 100% width http://prntscr.com/mlgs6m
    Check the frontend.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 12:41

    Hello,

    What version of theme do you use there? Try to update theme and XStore core plugin to the latest versions. We fixed issue with the deactivation in the latest updates. If you still have this problem just provide me temporary Dashboard access to the site where you want to deactivate theme and we’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 12:39

    Hello,

    There are 2 ways:
    1) You can enable Top bar and use the top bar widget areas to add content you need
    2) Copy the xstore/header/xstore.php file to your child theme and edit content according to your needs http://prntscr.com/mlgl6k

    If you need help with additional customization you can submit customization request here https://codeable.io/?ref=qGTdX

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 12:34

    Hello,

    WP text widget always adds the paragraphs, if you don’t want this then use HTML widget http://prntscr.com/mlg58o Check the page now.

    But in your case, I would suggest to remove 40 h1 tags (h1 tag in every short description of the product). You need to enable Product name in Theme Options http://prntscr.com/mlgi4g and you don’t need it in short description because it causes SEO issue!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 11:20

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 11:01

    Hello,

    Actually, it’s allowed to use 1 license for both production and dev sites if this is the same project. Anyway if you need to use another license for the production site you can deactivate theme in XStore > Dashboard http://prntscr.com/mlf6dw and then activate site using the new license you want to have for this site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 15, 2019 at 10:57

    Hello,

    Fixed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2019 at 17:54

    Hello,

    You can use Additional custom block in product settings http://prntscr.com/ml4ssm to show the same static block for every product. This block will be displayed below the product tabs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2019 at 17:50

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2019 at 17:49

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2019 at 17:27

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2019 at 16:15

    Hello,

    What language did you choose for the new user? https://prnt.sc/ml29in
    We chose your language and did not face issue on the frontend.

    Also, I have moved all your code from custom.css file of the parent theme to child theme style.css to avoid double custom.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2019 at 12:17

    Hello,

    Use the following code in general custom CSS

    @media only screen and (max-width:960px) {
    .single-product .single-product-sidebar .widget_products {
        display: none;
    }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2019 at 12:07

    Hello,

    Depending on the plugin that you installed it should have the option to enable Coming Soon mode and customize content to show there, for example http://prntscr.com/mkzeik
    Read the plugin documentation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2019 at 11:56

    Hello,

    1) I don’t see any twitter feed on the mobile. Provide screenshot, please, for better understanding.
    2) You have enabled Header overlap option in Theme Options and it caused the issue that header is over the content http://prntscr.com/mkz0h1 and breadcrumbs are disabled. This option could be enabled if you use transparent header without image and breadcrumbs with the image, like we on this demo for example https://xstore.8theme.com/demos/wedding/shop/ or https://xstore.8theme.com/demos/bike/shop/
    I have disabled that option. Check the header now.

    3) The sidebar was enabled in Theme Options > Blog and that’why you got in on Blog and every page. I have disabled is http://prntscr.com/mkz6yq

    4) Don’t forget that you can translate the theme to your language http://prntscr.com/mkz8ov At this moment I see that you are using mixed content and keep the English language in Settings > General.

    Regards

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Viewing 30 posts - 22,381 through 22,410 (of 30,391 total)
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