Hello,
Use the Lightshot screenshot or Gyazo free tool to make screenshot and share the link to you your screenshot.
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Hello,
Use the Lightshot screenshot or Gyazo free tool to make screenshot and share the link to you your screenshot.
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Hello,
I don’t see the issue with this https://gyazo.com/46ad599769380f65af8e5dc39169424c Could you explain in more detail?
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Hello,
Theme Options > Styling > edit colors of the active button type.
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Hello,
Provide us with FTP access to your site to check the issue in more detail.
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Hello,
As I can see you already used the custom CSS. Do you need any other help from our side?
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Hello,
Go to Theme Options > WooCommerce > Shop > Product Styles > enable product category http://prntscr.com/tdpsg0
Where do you want to show the description of the category? Below the each product or you meant the category title in the breadcrumbs?
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Hello,
Border color around the variation is to light https://gyazo.com/2ec107fc5d426aa103c50e3321cb7f34
Go to Theme Options > WooCommerce > Shop Elements > Variation swatches > choose the different color for the variation border to highlight even the white variations.
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Hello,
I don’t see the mentioned issue http://prntscr.com/tdpols
Also, I have set the placeholders for your products instead of the broken images. You can change the placeholder image at fucntions.php of the child theme.
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Hello,
Add the below code to Theme Options > Custom CSS
.content article:nth-child(odd) .post-data, .et-blog .post-grid:nth-child(even):not(:first-of-type) .grid-post-body, .grid-post-body {
margin-left: -170px;
}
.content article:nth-child(odd) .post-data, .content article:nth-child(even) .post-data, .grid-post-body, .et-blog .post-grid:nth-child(even):not(:first-of-type) .grid-post-body {
padding: 50px 40px 40px 40px;
background: #fff;
z-index: 2;
}
.content article:nth-child(even) .post-data {
margin-right: -170px;
text-align: right;
}
@media (max-width: 768px){
article .post-data * {
text-align: center;
}
.content article:nth-child(odd) .post-data, .grid-post-body {
padding: 20px;
margin-left: 0;
}
}
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Hello,
Height of the product box depends on the product image height+height of the product information. I’m not sure that understand what exactly you want to decrease. Provide mockup in the way: before > after for better understanding.
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Got it. Check now.
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Hello,
Provide us with link to page where you have this issue.
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Hello,
I meant to send us the request in the FB app http://prntscr.com/tdfnee to allow us to check other FB app settings http://prntscr.com/tdpdee
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Hello,
What plugin do you edit? And where you want to get brands?
We are unable to provide support for customizations under our Support Policy. But you can submit customization request to customization team.
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Hello,
Do you want vertical and horizontal align http://prntscr.com/tdp8ix or horizontal only http://prntscr.com/tdp928 ?
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Hello,
Ok. Done.
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Hello,
Fixed. Check now.
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Hello,
Provide us with temporary WP Dashboard access to your site to check.
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Hello,
Probably some JS error appears in console or any other reason, not sure. We can’t detect the problem by screenshot only, unfortunately.
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Hello,
You don’t need to buy the Premium license for the WPBakery to get update. Just provide us with WP Dashabord username because you sent the password only.
Also, we need FTP host, FTP username and FTP pass, we don’t need access to your cPanel, only FTP and WP Dashboard. Also, could you, please, provide us with server error logs? It will help us to find out the reason of the 500 error.
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Hello,
1) I don’t see the mentioned section anymore.
2) These sizes mean the grid size https://prnt.sc/tcjcpx You can see the blue lines of the grid size of your slider https://gyazo.com/96a58ce3b15948384442113bbafa4eb6 By default slider width takes the site container width. Use max-width if you want to limit the width of the slider http://prntscr.com/tdoaux
I see the full slider and don’t need to scroll http://prntscr.com/tdockc
3) Either using custom class and custom CSS or using columns settings to hide column, there is no option to hide row for devices, column only.
4) I don’t see problem with the fixed header http://prntscr.com/tdoesk Did you reload the page after resize? Also, section layout was changed, so another question may no longer be relevant I suppose.
5)
I have set the header layout according to the documentation, however this doesn’t seem to be part of the layout setting
https://prnt.sc/tdfmt0
Do you want to show the header over the slider?
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Hello,
1) Don’t see issue with the mentioned block on the mobile resolution
2) This section looks nice for both mobile and desktop at this moment https://gyazo.com/8e1e1a94985b73908b595b82e6388e7a What exactly don’t you like? Could you explain in more detail, please?
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Hello,
4) a) I don’t see any border for the mentioned columns http://prntscr.com/tdo0vm Could you, please, tell me where did you set the vertical borders?
b) I see the green border on hover https://gyazo.com/b0fe22fb87d5e484ec2477774fe8bd32
5) I have edited the row and removed the animation FadeInUp effect http://prntscr.com/tdnyqt to show it without need to scroll down.
Hello,
Take my apologies for the inconvenience but we need more time to sort out with this issue.
Multiple headers feature are in beta and we warn users about this http://prntscr.com/tdnmgm
We are trying to prevent issues and wish that they even do not appear but unfortunately the system is complicated and bugs still found especially with the Latin extended languages. Such happened that you used such a combination of options that causes issues because as a rule, we do not get such many bug reports from the same user related to our theme. I’m really sorry that all these bugs faced on your way, really!
I assure you that we are doing everything we can to make this fix. I’m not sure what else could I possibly do. We are ready to give your refund if you want. Let me know.
Regards
Hello,
In the last update, we have changed the shipping table to show the shipping methods below the title Shipping. We made that decision because of a lot of requests from users who has a long title for the shipping methods or a few shipping methods and it did not look nice, for example, http://prntscr.com/tdn1ui
So, we moved it below the title and styled in this way https://prnt.sc/tdmvgd It looks aligned in the style of all the other checkout table rows. Is such design acceptable to you?
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Hello,
Could you, please, tell us what products and what address do you use to get that shipping?
Because we always get http://prntscr.com/tdmvgd And it looks fine.
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You are welcome.
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Hello,
This error could be related either third-party plugin that you use (for example some optimization plugin like SG Optimized) or by your server settings. Check the server error logs. What errors do you have there?
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Hello,
Use page imported to import page content and slider from our WPBakery demos to your site https://youtu.be/wkIKN2IyEZI
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