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Viewing 30 posts - 15,781 through 15,810 (of 30,337 total)

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Olga Barlow

Participant

July 21, 2020 at 17:34

Hello,

Provide us with temporary WP Dashboard access in the Private content area to check the issue in more detail and help.
Also, does your server meet all theme requirements https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Regards

#244974 Copied In reply to: Installation Issued

Olga Barlow

Participant

July 21, 2020 at 17:32

Hello,

You can find some tips here https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Individual site optimization is outside the scope of our support and we don’t have advanced site optimization experts in our support team. If you need help with the individual site optimization you may contact our partners who specialized in this – WPKraken team.

Regards

#244973 Copied In reply to: Very slow site loading

Olga Barlow

Participant

July 21, 2020 at 17:30

Hello,

Watch the video tutorial on how to create one page menu https://youtu.be/EeR0Jn9eUpA and make sure that all the settings are correct. Or provide us with temporary WP Dashboard access to check the menu settings.

Regards

#244971 Copied In reply to: unable to import one page mobile demo

Olga Barlow

Participant

July 21, 2020 at 17:17

Hello,

Could you, please, provide us with temporary WP Dashboard access to your site? We’ll check the slider settings to help you.

Regards

#244970 Copied In reply to: Bugged demo on mobile and desktop

Olga Barlow

Participant

July 21, 2020 at 17:12

Hello,

It was theme issue with products from subcategories. We’ll fix it in the next update.

Regards

#244969 Copied In reply to: Product navigation not showing on single product page for a specific category

Olga Barlow

Participant

July 21, 2020 at 17:11

Hello,

It seems that you did not copy all the necessary files of the core plugin. emove it and install it from XStore > Plugin installer.

Regards

#244968 Copied In reply to: Critical error with core plugin

Olga Barlow

Participant

July 21, 2020 at 17:09

You are welcome.

Regards

#244967 Copied In reply to: Header Issue;

Olga Barlow

Participant

July 21, 2020 at 17:06

Hello,

Olga, we have many many plugins at our webshop.

Ok. Try to disable third-party plugins one by one to find out which one gives that notice and then contact plugin developer to disable it.

modulobox – is not the part of our theme. List of the included plugins you can find here https://www.8theme.com/documentation/xstore/plugins/included-plugins/

If you have new questions, that are not related to first question of this topic, please, create the new topic. Because 3 pages of the conversation about different issues could cause misunderstanding.

Regards

#244966 Copied In reply to: need help with update Theme

Olga Barlow

Participant

July 21, 2020 at 17:02

Hello,

You are welcome.
I don’t see the mentioned picture but if you want to change the position of the layer use position settings http://prntscr.com/tm0ss5
More about responsive settings read here https://www.themepunch.com/faq/responsive-content/

Regards

#244965 Copied In reply to: Header Size

Olga Barlow

Participant

July 21, 2020 at 16:52

Hello,

Remove the custom code https://prnt.sc/tm0lng
Use the header builder option to set the logo width and add padding/margin if you need http://prntscr.com/tm0nxx

Regards

#244964 Copied In reply to: Logo details

Olga Barlow

Participant

July 21, 2020 at 16:24

Hello,

Both links do not work for us. But once I changed the slug it works, for example, https://dailygo.co.in/pc/house-hold-items/repellents-cat/ I suppose that repellents slug is already used by some other taxonomy and you just can’t use it for the category.

Regards

#244962 Copied In reply to: One category is not opening.

Olga Barlow

Participant

July 21, 2020 at 13:10

Hello,

Go to Theme Options > Styling > Content > edit colors and hover colors of the buttons.

Regards

#244952 Copied In reply to: Edit color buttons

Olga Barlow

Participant

July 21, 2020 at 13:09

Hello,

1) Ok. Once your request takes other customer voices we’ll implement this.
2) We don’t have Ajax add to cart for the variable products. You can try following plugins to implement this https://wordpress.org/plugins/woocommerce-ajax-add-to-cart-for-variable-products/ or https://wordpress.org/plugins/woo-ajax-add-to-cart/ but we don’t guarantee full compatibility. Maybe plugin or theme should be additionally customized to work together.
3) Use Filter products by attribute widget. This widget displays filter for the category only if category products have that attribute like we have for our wedding version
https://xstore.8theme.com/demos/wedding/product-category/woman/
https://xstore.8theme.com/demos/wedding/product-category/bouquets/

Regards

#244951 Copied In reply to: Category Offcanvas

Olga Barlow

Participant

July 21, 2020 at 12:59

Hello,

Oh, sorry, try this one https://gtmetrix.com/reports/xstore.8theme.com/AzG6nxzB

Regards

#244950 Copied In reply to: WpBakery or Elementor

Olga Barlow

Participant

July 21, 2020 at 12:58

Hello,

You are welcome. It was some issue with the site loader. We’ll fix it also in the next update.

Regards

#244949 Copied In reply to: Page content disappears on Safari browsers

Olga Barlow

Participant

July 21, 2020 at 12:51

Hello,

You can use any email tool if it works fine with WP.

Regards

#244947 Copied In reply to: Only MailChimp has integration with XStore?

Olga Barlow

Participant

July 21, 2020 at 12:41

Hello,

That’s strange but once you provided access slider in on the home page and I don’t see any problem with it http://prntscr.com/tluv9m
Maybe you just removed it before?

Regards

Regards

#244944 Copied In reply to: Revolution Slider not loading in Chrome on Mac

Olga Barlow

Participant

July 21, 2020 at 12:33

Hello,

Fixed. Check now, please.

Regards

#244943 Copied In reply to: Product navigation not showing on single product page for a specific category

Olga Barlow

Participant

July 21, 2020 at 12:30

Hello,

1) Provide us with link to page where you have that issue, please.
2) Go to Theme Options > Header builder > Sticky header > choose the type and enable header area that you would like to make sticky.

Regards

#244942 Copied In reply to: Header Size

Olga Barlow

Participant

July 21, 2020 at 12:25

Hello,

This demo version uses multiple headers, watch the video tutorial https://youtu.be/BpeXfzNwkOc
Edit not just default header but also the home page header.

Regards

#244941 Copied In reply to: Header Issue;

Olga Barlow

Participant

July 21, 2020 at 12:23

Hello,

Google map is a paid service, so you must enable billing http://prntscr.com/tluhn0 https://developers.google.com/maps/gmp-get-started and use API key. In another case, you will have the title “for development purposes only” http://prntscr.com/tluj7f

Regards

#244940 Copied In reply to: How to change header background color?

Olga Barlow

Participant

July 21, 2020 at 12:20

Hello,

1) Add the custom class for the column/row with the button to align it http://prntscr.com/tltu15

2) What exactly is not aligned there? Could you explain in more detail, please?

3) Use the custom code http://prntscr.com/tludp0

4) Edit Row settings and change padding http://prntscr.com/tlufhc

5) Edit Row settings and reduce the padding http://prntscr.com/tlugav

Regards

#244939 Copied In reply to: Theme setting

Olga Barlow

Participant

July 21, 2020 at 11:32

Hello,

Take my apologies but I’m not sure that understand your issue. Could you, please, explain in more detail and provide screenshots for better understanding?

Regards

#244937 Copied In reply to: Custom buttons coming out on some phones

Olga Barlow

Participant

July 21, 2020 at 11:30

Hello,

Check now, please.

Regards

#244936 Copied In reply to: Upgrading xstore from 4.2 to latest version, was told to submit a ticket here

Olga Barlow

Participant

July 21, 2020 at 10:27

Hello,

Go to Loco Translate > Themes > XStore > edit translation file and change the translation of that text. Make sure that translation file is up to date https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

Regards

#244931 Copied In reply to: subtotal translation

Olga Barlow

Participant

July 21, 2020 at 10:22

Hello,

We have updated the Revolution slider plugin from version 6.2.15 to 6.2.17 and seems it fixed the issue. Check now.

Regards

#244930 Copied In reply to: When page is loaded, Slider Revolution Slider layout is messed up.

Olga Barlow

Participant

July 21, 2020 at 09:36

Hello,

Could you, please, provide us with WP Dashboard access to your site to check the backend settings and help you?

Regards

#244924 Copied In reply to: Revolution Slider not loading in Chrome on Mac

Olga Barlow

Participant

July 21, 2020 at 09:33

Hello,

You can compare testing results:
Elementor – https://gtmetrix.com/reports/xstore.8theme.com/AzG6nxzB
WPBakery – https://gtmetrix.com/reports/xstore.8theme.com/clHLnRa4
And decide by yourself.

Regards

#244923 Copied In reply to: WpBakery or Elementor

Olga Barlow

Participant

July 21, 2020 at 09:32

Hello,

Your site does not work http://prntscr.com/tlqu9n and we can’t visit it to help you with the menu. Please, reply back once you fix the problems and we’ll be able to check the site.

Regards

#244922 Copied In reply to: Full Width Dropdown menu – Shadow and alignment

Olga Barlow

Participant

July 21, 2020 at 09:01

Hello,

You can do this using translation files. Could you, please, provide us with temporary WP Dashboard access to your site? We’ll help you and then I’ll provide you with screenshots where we changed that.

Regards

#244920 Copied In reply to: how to change sale label text?
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Viewing 15,810 results - 15,781 through 15,810 (of 30,337 total)

Viewing 30 posts - 15,781 through 15,810 (of 30,337 total)

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Forum Replies Created

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