Hello,

Provide us with temporary WP Dashboard access to your site, please. We’ll check this in more detail.

Regards

Hello,

Users add a lot of items to the secondary menu with subitems very often and it caused issues with choosing the subitems. So, the secondary menu scrolls down to the default header if you click on it from the fixed header to avoid any problems with selecting the subitems.

Regards

Hello,

We have installed the version. Check now, please.

Regards

Hello,

Go to Theme Options > WooCommerce > Single products > Disable Ajax add to cart. The mentioned plugin does not work with the Ajax add to cart to pass the mentioned param.

Regards

Hello,

1) We don’t have option to apply different templates for the different product categories, unfortunately.

2) You can use the Multiple templates option of the single product builder http://prntscr.com/vbyl6f

Regards

Hello,

Could you, please, provide us with WP Dashboard access to your site to take a closer look at your issue?

Regards

Hello,

The mentioned scripts do not come from our theme. It looks that you use additional FB plugin or third-party code that calls them. So, contact plugin author about this.

Regards

Hello,

The mentioned issue caused by the compatibility of some third-party plugin (badge plugin or something) with the image lazy loading option. So to Theme Options > Speed optimization > Image Loading Type > Choose the Default.

Regards

Hello,

Could you, please, contact plugin author and ask if they have option to set the shop page selectors for the Ajax filtering? Because our theme uses the custom selectors and it looks that plugin just does not apply Ajax because of this.

Regards

Hello,

We are working on speed improvements of our theme and plan to release the update. Provide us with WP Dashboard access to your site and we’ll upload the updated version to your site to check if it helps you.

Regards

Hello,

1) We use the following plugins for this version:
Contact Form 7, GMAPS for Visual Composer, MC4WP: Mailchimp for WordPress, Slider Revolution, WooCommerce, WooCommerce Infinite Scroll and Ajax Pagination, WPBakery Page Builder, XStore Core, YITH WooCommerce Compare, YITH WooCommerce Wishlist, WP Rocket.

2) We use nginx/1.19.3, PHP version:7.4.11, WordPress memory limit: 256Mb, PHP max input vars: 3000, PHP time limit: 60, MySQL version:5.5.5-10.1.46-MariaDB.

Could you, please, provide us with link to your site and WP Dashboard access to check the site speed?

Regards

Hello,

There is sidebar on the vendor page http://prntscr.com/vbsk0u Just add the necessary widgets to your Dokan sidebar https://prnt.sc/v9w3f0

Regards

Hello,

You can use HTML block in the mobile menu and switcher shortcode http://prntscr.com/vbseep

Regards

Hello,

Contact your hosting provider to get FTP and provide it.
We need to make changes in files and can’t do this via Dashboard, we need FTP.

Regards

Hello,

Add the below custom to Theme Options > Custom CSS

.page-wrapper {
    margin-top: 45px;
}

.demo_store {
    background-color: #fca029;
    color: #fff;
    font-size: 18px;
}

Regards