Hello,

Can’t log in to your Dashboard https://gyazo.com/656613e3940e0af1177a19f6a91b2583
So, provide us with correct WP Dashboard access and also FTP access to your site because it looks that some fatal error appears on that category page.

Regards

Hello,

There is no issue with the “Kolagen do picia YOGATTRACTIVE” https://prnt.sc/11pjtz5
But Roller do akupresury + mapa masażu YOGATTRACTIVE from your previous screenshot https://snipboard.io/nlVXMj.jpg is out of stock https://prnt.sc/11pjvh1
If you added that product to your cart but somebody bought it before you finish the checkout process then you’ll get that message in the cart. So, don’t understand the issue.

Regards

Hello,

Sync your XStore theme translations https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and then search for the mentioned strings to translate them. If you translate the strings but it still does not work after the synchronization then provide us with WP Dashboard access to your site.

Regards

Hello,

Enable Elementor page builder for the Static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ and edit footer static block using Elementor.

Regards

Hello,

We don’t have such option in our theme, so you need to look for third-party plugins for these purposes, for example, https://wordpress.org/plugins/login-with-phone-number/ or similar. Did you try any plugins and face compatibility issues?

Regards

Hello,

1) You translated it without capital https://prnt.sc/11pgrjf
I changed that. Check now.

2) Move the mentioned information to the long product description https://prnt.sc/11ph8r1 and enable tabs https://prnt.sc/11ph7wh to show the product description tab below the product meta. Before this tabs were diabled.

Regards

Hello,

1) Go to Theme Options > WooCommerce > Single product > Try to disable Ajax add to cart. Check if you still have the issues with the Add to cart after that. Let me know about the results.

2) Do you use the variation gallery feature?

Regards

Hello,

Thank you for using our theme!
If you remove our theme for the project that you activated it for and decide to start the new project then just contact us using the contact form https://www.8theme.com/contact-us/ provide your purchase code and ask to remove the previously activated project from the list. We’ll check if you don’t use our theme for that project and reset the activation limit.

Regards

Hello,

Go to Theme Options > Custom CSS > add the below CSS to custom CSS area for the mobile devices

.categories-grid .product-category:nth-child(3n+1) {
    clear:both;
}
.category-grid .categories-mask h4 {
    font-size: 1rem;
}

Regards

Hello,

Check now, please.

Regards

Hello,

Provide us with WP Dashboard and FTP access to your site and link to page where you have the issue. We’ll check the problem in more detail.

Regards

Hello,

Use the below code

.product-content .title, .product-content .product_title, .product-content .product-name {
    font-size: 14px;
    font-family: Open Sans !important;
    font-weight: bold !important;
}

Regards

Hello,

We found that if you choose the drop-down type for the product categories it also displays that category. So, we submitted request to WooCommerce https://github.com/woocommerce/woocommerce/issues/29716
At this moment we can hide that category using CSS like temporary solution. What do you think?

Regards

Hello,

Give our user admin permission. We can’t check the backend settings.

Regards

Hello,

Our theme always had few sections for the different media queries.
I found you code. You added code to Theme Options > Additional CSS, this area is the default WordPress area to add custom CSS, it’s not theme area. It means even if you switch theme your custom code will be there.

Regards