Page 30 – 8theme.com

Forum Replies Created

Viewing 30 posts - 871 through 900 (of 30,391 total)

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Olga Barlow

Participant

May 4, 2022 at 11:49

Hello,

Do you use third-party plugin to display variation swatches? Seems that plugin does not display variations in the QV by default and additional customization is required to change that.

Regards

#323147 Copied In reply to: Quick view content not appearing size attribute
Olga Barlow

Participant

May 4, 2022 at 11:44
Hello,

You can limit height using custom CSS. Add the following code to child theme style.css or to Theme Options > Custom CSS

.main-images .woocommerce-product-gallery img { max-height: 500px; width: auto; }

Regards
#323146 Copied In reply to: Question about header “stiky” : how to desactive it?
Olga Barlow

Participant

May 4, 2022 at 11:36

Hello,

I see the footer https://prnt.sc/MEFdT0cYoo02

What is missing there?

Regards

#323145 Copied In reply to: Safari browser image issue – Images are blur

Olga Barlow

Participant

May 4, 2022 at 11:34

Hello,

Could you, please, provide us with the screenshot of the issue for a better understanding and also screenshot of the layout that you try to implement?

Regards

#323144 Copied In reply to: my single product builder does not work properly on form cart

Olga Barlow

Participant

May 4, 2022 at 11:31

Hello,

1), 2) Don’t stretch the section if you use it in the mega menu static block https://prnt.sc/qbHJ5OYLh2ey In another case it causes the issue and does not calculate the position of the Static block in the right way.

3) Where do you have this slider? Could you, please, provide us with link to page where you added that element?

Regards

#323143 Copied In reply to: language change causing blocks to hide

Olga Barlow

Participant

May 4, 2022 at 11:19

Hello,

We do understand and implemented that. Did you check your single product before replying back? Check it, please, and tell me what you want to change there if it does not suit your needs.

Regards

#323142 Copied In reply to: Issue with Breadcrumbs incorrect link structure is showing

Olga Barlow

Participant

May 4, 2022 at 11:15

Hello,

I have added changes to your single product builder template to make it similar to the demo one. Check, please.

Regards

#323141 Copied In reply to: changes in a product styl similar to demo

Olga Barlow

Participant

May 4, 2022 at 10:47

Hello,

Try to log in by yourself and check https://gyazo.com/d0685bbc2f13c2c9c26d09c9dadf417d

Something is wrong with the file permissions on your server. Please, contact your hosting provider to fix that and then reply back to us. We’ll check the issue with the theme installation and activation.

Regards

#323138 Copied In reply to: This theme failed to load properly and was paused within the admin backend.

Olga Barlow

Participant

May 4, 2022 at 10:45

Hello,

1) That message informs you about your support status, not about license status. It’s a different thing. Item support is a service provided by the theme author. Having support for your purchased item means that the author will be available to you, the buyer, to iron-out any potential issues you have in using the item.
But even if your support expired your license is lifetime and you can use the theme on your site and get updates for that.

2) If you renewed your support period then just click the refresh icon https://prnt.sc/p1dreYWJgOBi and it will be updated in your Dashboard too.

Regards

#323137 Copied In reply to: X-Store Key not recognizing after couple weeks

Olga Barlow

Participant

May 4, 2022 at 10:29

Hello,

1/ No you don’t need to take care of these changes. We copied templates/breadcrumbs.php to your child theme and removed one line to make it work for you as you wanted to.
2/ We enabled you Move Product Name in Breadcrumbs option -> https://prnt.sc/IR2fBp1NPBCv and rewrote woocommerce/single-product/title.php in your child-theme with next changes -> https://prnt.sc/BMIVUep2DDpx
3/ Fixed globally in our css
4/ We added next code add_filter( 'etheme_breadcrumbs_shop_step', '__return_false', 999);to your child-theme/functions.php

Regards

#323134 Copied In reply to: Issue with Breadcrumbs incorrect link structure is showing

Olga Barlow

Participant

May 4, 2022 at 10:16

Hello,

I chose to show the featured products https://prnt.sc/mj3axPPkXYlN and it displays them even if you don’t add products manually. So, don’t see issue with this.

Regards

#323132 Copied In reply to: Featured products doesn’t display in slider

Olga Barlow

Participant

May 4, 2022 at 08:22

Hello,

Yes, the situation is not very good, unfortunately. We’ll try to speed them up. We replied to their email and offered our assistance with this. So, let’s see.
I’ll inform you once we get any good news. Take our apologies for this inconvenience.

Regards

#323126 Copied In reply to: Subscriptio custom email builder – emails are missing from options

Olga Barlow

Participant

May 4, 2022 at 08:12

Hello,

Contact Paypal Pro plugin support, please. We are able to help you only with issues related strictly to our theme.

Regards

#323125 Copied In reply to: Please check final payment process issue

Olga Barlow

Participant

May 3, 2022 at 23:12

Hello,

I visited the mentioned page and don’t see any warning. Have you sorted it out?

Regards

#323107 Copied In reply to: warning showing in above header and sidebar

Olga Barlow

Participant

May 3, 2022 at 23:10

Hello,

As I previously told you all the other errors that you can see while checking your site on https://validator.w3.org/ are related to WooCommerce plugin https://prnt.sc/sZa9ySI9Vukv. So, contact WooCommerce plugin support about them https://wordpress.org/support/plugin/woocommerce/

Regards

#323106 Copied In reply to: some errors at wave we need to fix because of a programm

Olga Barlow

Participant

May 3, 2022 at 23:06

Hello,

Do you use contact form on your site? Do you use captcha there to protect it from spam?
Provide us with WP Dashboard access to your site to check the contact forms that you use.

Regards

#323105 Copied In reply to: Spam mail from demo theme – Zoho mail outbox

Olga Barlow

Participant

May 3, 2022 at 23:02

Hello,

Go to Appearance > Widgets > Shop sidebar > do you use Brands list or Brands filter widget there?
Could you, please, provide us with WP Dashboard access to your site?

Regards

#323104 Copied In reply to: How To Make Brands Widget Filterable (Like In The Demo)

Olga Barlow

Participant

May 3, 2022 at 22:59

Hello,

Check now, please.

Regards

#323103 Copied In reply to: Problems editing Woocommerce cart in Elementor – Misaligned

Olga Barlow

Participant

May 3, 2022 at 22:43

Hello,

Sorry but your site does not work – check the private content area.
We can’t log in to your Dashboard.

Regards

Please contact administrator
for this information.

#323101 Copied In reply to: The logo is not displayed, although it is mandatory

Olga Barlow

Participant

May 3, 2022 at 22:38

Hello,

Take our apologies if you faced any inconvenience using our theme.
Could you, please, provide us with WP Dashboard access to your site to check the issue and help you?

Regards

#323100 Copied In reply to: Elementor Not Working After latest Update

Olga Barlow

Participant

May 3, 2022 at 22:36

Hello,

Instagram is ok as I can see https://gyazo.com/d850a6d4d0054e5b905dddbba1757b1f

I suppose that was just Instagram cache that you can clear from the XStore > Authorization APIs > click the REFRESH INSTAGRAM button.

Regards

#323099 Copied In reply to: Instagram token expired and renewing it doesn’t work

Olga Barlow

Participant

May 3, 2022 at 22:33

Hello,

Go to Appearance > Themes > install and activate Storefront theme and test the checkout process using Storefront theme. Do you have the mentioned error too? Switch to the XStore theme again once you test the problem with the Storefront theme and let us know about the results.

Regards

#323098 Copied In reply to: Please check final payment process issue

Olga Barlow

Participant

May 3, 2022 at 18:42

Hello,

Contact WooCommerce or Checkout Fields Manager plugin support with question about email removal.

Regards

#323094 Copied In reply to: checkout Fields Manager for WooCommerce plugin

Olga Barlow

Participant

May 3, 2022 at 18:40

Hello,

Could you, please, fix permissions https://prnt.sc/vMviCh7_zE_U ? We can’t install theme, can’t install plugin etc.

Regards

#323093 Copied In reply to: This theme failed to load properly and was paused within the admin backend.

Olga Barlow

Participant

May 3, 2022 at 14:58

Hello,

We have studied subscription plugin code to find out why it does not work for you and found that they do not allow overwriting default templates. We have contacted plugin author https://prnt.sc/1X5ztYYkU-5v and they told us that improvement is added to the to-do-list https://prnt.sc/oCy0Bx9tVfrf
But we don’t have information about when it will be fixed. So, unfortunately, you can use only default emails for the subscription till the plugin author fix the problem.

Regards

#323088 Copied In reply to: Subscriptio custom email builder – emails are missing from options

Olga Barlow

Participant

May 3, 2022 at 12:32

Hello,

Thank you for using XStore. We have checked it in depth. Take a look please in Private content:

Regards

Please contact administrator
for this information.

#323077 Copied In reply to: cannot activate Theme on my website when I enter license

Olga Barlow

Participant

May 3, 2022 at 12:21

Hello,

You are always welcome.

Regards

#323075 Copied In reply to: Mobile menu: HTML Block is not displayed

Olga Barlow

Participant

May 3, 2022 at 12:20

Hello,

You are always welcome.

Regards

#323074 Copied In reply to: toubleshooting full with page Slider revolution

Olga Barlow

Participant

May 3, 2022 at 12:19

Hello,

Go to Theme Options > Header builder > Main header settings and set the header text color https://prnt.sc/jSvRO2yXd7Lk

Regards

#323073 Copied In reply to: changing color in Header Panel not working

Olga Barlow

Participant

May 3, 2022 at 12:15

Hello,

Done.

Regards

#323071 Copied In reply to: Issue with Breadcrumbs incorrect link structure is showing
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Viewing 900 results - 871 through 900 (of 30,391 total)

Viewing 30 posts - 871 through 900 (of 30,391 total)

← 1 2 3 … 29 30 31 … 1,012 1,013 1,014 →

Forum Replies Created

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