Hello,
The staging site uses the updated version of the theme https://prnt.sc/18z98hh https://prnt.sc/18z8xwn We did not delete the old version just in case. If everything is ok then the old version will be removed.
Regards
Hello,
The staging site uses the updated version of the theme https://prnt.sc/18z98hh https://prnt.sc/18z8xwn We did not delete the old version just in case. If everything is ok then the old version will be removed.
Regards
Hello,
Our theme does not have additional options for shipping, the theme supports the default WooCommerce options. So, you need to look for third-party plugin for this, for example https://wordpress.org/plugins/cities-shipping-zones-for-woocommerce/ or similar.
To manager optional and required fields on the checkout use the WooCommerce Checkout manager plugin.
Regards
Hello,
Our developers are working on the notification issue, sorry for this inconvenience.
No, I did not ask you to enable XStore parent theme, I asked you to check the issue with the default WP theme Storefront (Appearance > Themes > activate Storefront theme (official WooCommerce theme)). Enable Storefront and check how it works with the Storefront theme.
We got the same issue https://gyazo.com/754b51504f048eaf7612865bfab4d536 and the same 524 error in console https://prnt.sc/16f3wm1 while testing. So, contact plugin developers to check this issue because it does not work even with the default theme.
Regards
Hello,
You are welcome!
1) We can’t make options for all the styles of the theme elements because it causes a huge number of options. Tell me what other colors do you want to change and we’ll send you custom.
2) Translate it using theme translation files and XStore core plugin translation files https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
Thank you. What about FTP?
Regards
Hello,
1) Provide us with FTP access to your site to check the issue in more detail
2) Just translate it in the AMP XStore translation files https://prnt.sc/18yz8ta
3) Could you, please, provide us with the screenshots for a better understanding? Or even better add our email (8themes@gmail.com) to the list of the developers in your search console to allow us to check the mentioned issues in more detail.
4) You can enable the My account icon using Mobile panel https://prnt.sc/18z0l75 or create a separate menu with my account link and choose this menu in the settings https://prnt.sc/18z12by
5) Use the drop-down settings to change the space https://prnt.sc/18z1yz5
To add the border use the below code
.et_b_header-menu .menu .nav-sublist-dropdown li:not(:last-child) {
border-bottom: 1px solid #e1e1e1;
}
Regards
Hello,
Could you, please, provide us with FTP access to your site?
Regards
Hello,
Could you, please, provide us with the screenshot of the layout that you try to implement for a better understanding?
Regards
Hello,
Your site does not work at all https://prnt.sc/18yosni
Did you provide the correct link? Provide us with the correct link to your site and WP Dashboard access to check the slider settings and help you.
Regards
Hello,
It does not matter if you use Element or WIdget type, the limit should work well with both.
If it does not work with the Element type then provide us with the WP Dashboard and FTP access and we’ll check the issue in more detail.
Regards
Hello,
There is js error in the console while inspecting your site. Could you, please, provide us with WP Dashboard and FTP access to your site to check the error in more detail?
Regards
Hello,
I checked the settings and everything looks ok. We don’t have more options.
Regards
Hello,
Single product builder does not have separate builder options for the Desktop and Mobile.
Regards
You are welcome.
Regards
Hello,
We tried to find the solution for that issue but without success, unfortunately. We can’t fix it if the height of the section changes after page loading with a single product builder.
Regards
Hello,
Go to YITH > Wishlist > try to disable Enable AJAX loading option.
Regards
Hello,
I don’t see issue on your site https://gyazo.com/a5c0700b3285ff283548e0593f1d345d All departments menu appears on hover only. Could you, please, provide screenshot for better understanding?
Regards
Hello,
Thank link is the button text that you set in the slide button settings https://prnt.sc/18th5xs
If you want to remove that then just clear the link and text fields as I did for the first slide.
Regards
4.4 Remove the custom height from your custom code https://gyazo.com/38fa492ba1323626289e7e739b2ddb57
.st-swatch-shape-square li {
height: 40px;
4.4. We don’t have such an option for the product grid, only for the single product page. Additional customization required to show the buy now button on the shop page.
7. I translated via Loko translate and Polylang, but not find some wording or changes not applied.
7.1 Change the title of the pages according to your language.
7.2 Contact plugin author about this. We are able to help only with the translation of our theme fields and XStore core plugin. We are not responsible for third-party plugins.
7.3. https://prnt.sc/18scx13
7.4 It was XStore core plugin translation.
8. Could you, please, enable Storefront default theme and check if you have the mentioned issue with the Storefront theme? Do you use WooCommerce Polylang? It’s required if you want to create the multilanguage store.
9. Check now.
10. To change the background color I added the below custom to child theme style.css
.et-quick-view-wrapper .et-popup-content {
background-color: #fff;
color: #555;
}
Contact translation plugin support. It looks that your transaltion plugin does not load correct translation for the Ajax requests.
Regards
Hello,
Ok, glad to hear that you sorted out.
Regards
Hello,
You can use the product category (Products > Categories > edit category and add the description) and then go to Theme Options > Product page layout > Category description position > bottom.
Regards
You are welcome.
Regards
You are welcome.
Regards
Hello,
Could you, please, create separate topics for the separate issues to avoid misunderstanding?
1) Single product page sidebar displays static block https://prnt.sc/18rvmdn So either edit this block to change content or remove it if you don’t want to show information there.
2) You asked how to change the start shopping link and text, did not you?
Or what exactly do you want to change? Explain in more detail for better understanding.
Regards
Hello,
Issue was caused by the cache. I cleared the plugin cache and styles are ok after that.
Regards
Hello,
I checked your single product and line-height from theme options works there https://prnt.sc/18rsc61
Could you, please, provide us with the screenshot of the element that has the wrong line height?
Regards
Hello,
We are working on a major theme update with speed improvements. We plan to release it in August.
You may try to use Nitro Pack to improve the score results. Or we could offer you a refund if you don’t have time to wait for the major update and are not satisfied with theme speed.
Regards
Hello,
Thank you for using our theme!
Provide us with WP Dashboard and FTP access to your site and we’ll try to fix the errors related to our theme that could be fixed.
Regards