Hello,
You are welcome.
Regards
Hello,
You are welcome.
Regards
Hello,
Unfortunately, we don’t have an estimated time for the next update. Do you have any compatibility issues?
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Hello,
Finally. It works now for the FTP. But did you change the WP Dashboard access https://prnt.sc/1iz8mei ?
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Hello,
You are welcome.
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Hello,
Our theme comes with Desktop and Mobile versions of the header builder. And Desktop settings can’t be applied for the mobile because the mobile builder does not have all the options that desktop builder.
So, could you, please, explain in more detail what option should the mobile version inherit?
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Hello,
5) https://prnt.sc/1iyxls0
6) Fixed. Check now https://prnt.sc/1iyy732
7) Don’t understand your issue. If you choose the slider below the image it displays slider below. If you choose the vertical gallery at the side of the image it appears there https://prnt.sc/1iyys1k So, what’s the problem? Maybe provide video for better understanding.
8) Provide us with FTP access to your site to check the issue with the counter on the list view of the shop page.
Regards
Hello,
You may try that code. Additional customization is outside the scope of our support. Also, you can hide the date using simple custom CSS (Theme Options > Custom CSS)
#reviews .meta time {
display: none;
}
WooCommerce does not allow to attach the file to review. Look for third-party plugins to implement this or submit additional customization request here.
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Hello,
Provide us with video of the issue for better understanding. Because I don’t see the mentioned issue while editing your pages.
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Hello,
Check now, please. I have edited your headers a little bit.
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Hello,
We have edited child theme file and added the necessary changes from the parent theme file.
Check your site now.
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Hello,
2) Oh, I see. We’ll remove compare option for the AMP version in the next plugin update because Compare plugin does not support that, unfortunately.
3) Notification message appears on the shop page and if the Ajax att to cart is disabled https://prnt.sc/1iymwjd https://gyazo.com/206a6da8205ed062e9ec3808a65b6d1f
Regards
Hello,
At this moment we don’t have such item in the mobile panel. But you can submit feature request here https://www.8theme.com/roadmap/ and we’ll add this in the next plugin updates.
Meanwhile, you can add the portfolio to the mobile menu and once the user clicks the link he will be redirected to the non-AMP version of the Portfolio page.
Regards
Hello,
Oh, I’m afraid we can do nothing with this. It’s related to the mobile browser itself. I suppose you have the same delay for all the other inputs (on checkout etc).
Regards
Hello,
Fixed. Check now.
Regards
Hello,
Compare themes/xstore-child/header.php and themes/xstore/header.php files. Add our changes to your child theme version of the header.php.
Actually, why did you copy that file to child theme? To add GA code? Use Insert header and Footers plugin to add the GA code before the close head tag and remove the header.php from the child theme if you don’t want to update that in the future.
Regards
Hello,
You use Red Hat Display font-family for the body https://prnt.sc/1iroffj
And product description uses the same font https://prnt.sc/1iro9vj
So, I don’t understand what exactly you want to change.
Regards
Hello,
1) Add the below code to Theme Options > Custom CSS
.et_b_header-menu .secondary-menu-wrapper .menu>li>a i {
min-width: 21px;
color: #c83aa2;
}
2) Add the below code to Custom CSS
.et_product-block .single_add_to_cart_button:before {
display: none;
}
3) We don’t have such option. You can show the brand in these locations only https://prnt.sc/1iri2sw (Theme Options > WooCommerce > Shop Elements > Brands).
4) You can show the variation swatches either before product details or after https://prnt.sc/1irivz0 (Theme Options > WooCommerce > Shop Elements > Variation swatches).
5) Because you need to choose the variation to add a variable product to the cart. You can set the default variation in the product settings to get add to cart button https://prnt.sc/1irjkz4
Regards
Hello,
You are always welcome.
Regards
Hello,
Issue was caused by the PHP memory limit https://prnt.sc/1irdtjt
Added define( 'WP_MEMORY_LIMIT', '256M' ); to your wp-config. Check now.
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Hello,
Try now, please.
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Hello,
Are you talking about shop banner? It displays on the shop page only. If you want to add any content to the product category go to Products > Categories > add content to Product category description.
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Hello,
Go to XStore > Sales booster > Progress Bar > change Price {{Et_price}} For Count.
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Hello,
If you have 2 logos on your site it means that you copied header.php file from the previous parent theme version to child theme. Edit the child theme header.php file, compare it with the existing parent theme header.php and add the necessary changes that we did in the latest version.
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Hello,
Provide us with link to page where you use it and WP Dashboard access to inspect and help you.
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Hello,
You set line height for the headings – 30 https://prnt.sc/1iqk1av It means that computes size of your line-heigh is heading font-size in px (18.2px in your case)*30 = 546px. Either add usints for the line-height in the typography settings or reduce the value to 1.8 for example.
Regards
Hello,
Create staging site (full copy of the production) and update theme there first if we release a major update. If everything is ok then update the production site after that. If not then you’ll be able to contact support or check in more detail what causes the issue without affecting the production site.
Regards
P.S. Your images are large. We would recommend you to use Tinypng to optimize images https://prnt.sc/1iqh5ds and use correct format, read this post https://www.wpbeginner.com/beginners-guide/speed-wordpress-save-images-optimized-web/ In another case you will face a slow site issue. It would be great to optimize images to make them up to 100kb in size.
Regards
P.S. Your images are large. We would recommend you to use Tinypng to optimize images https://prnt.sc/1iqh5ds In another case you will face a slow site issue. It would be great to optimize images to make them up to 100kb in size.
Regards