Hello,
Add the below code to Theme Options > Custom CSS
.content-product .product-details ul.st-swatch-preview[data-attribute="pa_size"] {
display: none;
}
Regards
Hello,
Add the below code to Theme Options > Custom CSS
.content-product .product-details ul.st-swatch-preview[data-attribute="pa_size"] {
display: none;
}
Regards
Hello,
Container is missing because you enabled the full-with layout for your single product https://prnt.sc/fbd_bBxl9oWn So, product content is without container that limits that.
Regards
Hello,
What errors in the server error logs do you get while facing 500 errors. Because statistics screenshot gives us nothing, the only error log is important.
Regards
Hello,
You uploaded the featured image for the page and it displays in the breadcrumbs https://prnt.sc/QuYt4yjdHtrw So, I removed the image and breadcrumbs are ok.
Regards
Hello,
Edit the home page canonical URL and add your site URL instead of the XStore demo URL https://yoast.com/help/canonical-urls-in-yoast-seo/
Regards
Hello,
Thank you for using our theme!
1) Go to Theme Options > WooCommerce > Shop > Product style > choose Product Content Effect > Default.
If you want to apply that for the home page element then edit the home page > edit the Products element > choose the hover effect Default in the drop-down https://prnt.sc/-ZSJfcr-tm6K
2) Fixed. Check now.
3) Enable “Request a quote” option https://www.8theme.com/documentation/docs/sales-booster/
Let me know if you need any additional information about the settings of this option.
Regards
Hello,
Provide us with WP Dashboard access, please, and also a screenshot of the issue for a better understanding. We’ll check and help you.
Regards
Hello,
You can edit breadcrumbs in Theme Options > Breadcrumbs. If you want to change the breadcrumbs bg image for an individual page then edit the page and upload the page featured image. It will be displayed in the breadcrumbs.
Regards
Hello,
I checked your site and bg color of the breadcrumbs is white https://prnt.sc/_rForHAsZLfg
Could you, please, provide us with the link to the page with the issue and screenshot of the problem?
Regards
Hello,
There is no option for this but it’s possible using custom CSS.
Could you, please, provide us with a link to the category page where you have both attributes? I’ll check and give you a code to hide the size.
Regards
Hello,
Add the below code to Theme Options > Custom CSS
.template-container .menu-label-new > a .label-text {
background-color: #0078d3;
}
.template-container .menu-label-hot > a .label-text {
background-color: #c1211e;
}
Regards
Hello,
Issue was caused by PageLayer plugin. I suppose you applied a blank page layout for the whole site or something. Anyway, when the plugin is deactivated everything is ok.
Regards
Hello,
Thank you for using our theme!
Do you change the page content or header layout and have issues with the changes?
If you have issues with the home page header changes then it’s related to the multiple headers option. Go to Theme Options > Header builder > Multiple headers > remove home page header or edit it in addition to the default header that you have to apply changes https://youtu.be/BpeXfzNwkOc
Regards
Hello,
Add the below code to Theme Options > Custom CSS
@media only screen and (max-width: 480px){
.rtl .single-product-builder .et_product-block form.cart .quantity-wrapper:before {
-webkit-transform: translateX(calc(100% + 10px)) translateY(-50%);
transform: translateX(calc(100% + 10px)) translateY(-50%);
}
}
We’ll fix this in the next theme update.
Regards
Hello,
Do you use WPBakery or Elementor as the page builder? Could you, please, provide us with WP Dashboard access to your site?
Regards
Hello,
There is no option in WooCommerce to send emails about canceled orders. Read this topic and check if the solutions described there help you
https://wordpress.org/support/topic/failed-and-canceled-orders-email-send-to-customer/
Regards
Hello,
As I can see issue is caused by the PHP Memory limit error https://prnt.sc/pZxcrHwj8h1z
Contact your hosting provider and ask them to increase the PHP memory limit to 256Mb.
Regards
Hello,
If you use WPBakery you can disable the default Gutenberg editor in WPBakery > Settings > Disable Gutenberg Editor > on.
Regards
Hello,
The same situation again: link to log in to your Dashboard expired. Generate the new one or would be better if you provide with username and password of the user with admin permission and change the permission of the user to the subscriber once we finish instead of generating the login link every time we need that because it causes delay.
Regards
Hello,
1) The frame image you can change the editing slider Settings > Layout > Module Background https://gyazo.com/5527f061d148410f511f6dfad308b1d1
2) Size of the product image you can adjust editing slider Images > Background > Image settings https://gyazo.com/8daa6287f3bd1d79a18c81d86f2cc57d
3) Title styles you can edit from layer Style editing https://gyazo.com/d2f2dece8659abdef325883a18c29093
Check the Revolution documentation to get more information about slider settings and options https://www.sliderrevolution.com/manual/how-to-use-this-manual/
https://www.sliderrevolution.com/faq/
Regards
Regards
Hello,
Thank you. I have passed the issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Look at this video https://recordit.co/dFCU2CZBFP
I’m checking your site and the order that I created and it does not send on-hold or canceled order emails to customer even with the default theme. So, Provide us with video not just with the screenshot that you get emails with the default theme and current version of WooCommerce, please.
Regards
Helllo,
Thank you for using our theme.
1) Could you, please, provide us with WP Dashboard access to your site?
2) Provide us with the video or screenshot of the error with settings for a better understanding, please. Because I’m not sure that understand what exactly is missing.
Regards
Hello,
We don’t have the option to create custom labels for the Menu list items of the Elementor element. You could change the color of the label but not the label content itself using custom CSS. So, do you still want to change the color? Could you, please, provide me link to the page where you use that element?
Regards
Hello,
Issue caused by the PHP Memory limit error https://prnt.sc/PFWXUkPC7UWK
Increase the memory limit and also check the list of plugins that you use and disable unnecessary plugins because every additional plugin uses the PHP memory of your server.
And I would suggest you to keep all the plugins up to date.
Regards
Hello,
You need to translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Provide us with WP Dashboard if you translated both but some strings are still untranslated and provide screenshots of these strings.
Regards
Hello,
1) There is a difference between Posts Categories and Product categories https://prnt.sc/5JkIDrrb6aP_ Which one do you want to add to the menu?
2) You can manage the order by option for the product categories widget in the Appearance > Widgets > Shop page sidebar > edit the Product categories widget https://prnt.sc/qN2ro2PV8TLh
3) What page does display the issue with the Elementor Pro plugin? Because I don’t see the problem while trying to edit the home page for example https://gyazo.com/f09027736c239e7c0121539365f68630
Regards
Hello,
Look, I could send you the video where the XStore core plugin is disabled and even the default theme is enabled but there is no on-hold email from your site.
That’s why it would be better if you contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/ because I get the processed order email but not on-hold.
Regards
Hello,
Oh, I see. Ok, then go to Theme Options > WooCommerce > Single product builder > Add to cart > disable AJAX Add To Cart For Simple And Variable Products option https://prnt.sc/IrNElKeDIILz Then it works. You can’t use Ajax add to cart if you want to use that.
Regards
Hello,
We are able to translate almost all the mobile panel elements except the Search element. Could you, please, provide us with FTP access to check the issue in more detail?
Regards