Homepage throwing Fatal Error 500 when trying to make any updates or changes

This topic has 2 replies, 2 voices, and was last updated 1 years, 12 months ago ago by Olga Barlow

  • Avatar: IvanMTK
    IvanMTK
    Participant
    May 23, 2022 at 17:18

    We’re facing an issue with the homepage whenever we try to make any updates or changes, we get a 500 Fatal Error and it’s currently blocking us from doing any changes on the homepage. This issue is only happening on the homepage and no where else that we’ve noticed (yet)

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 23, 2022 at 18:34

    Hello,

    Issue caused by the PHP Memory limit error https://prnt.sc/PFWXUkPC7UWK
    Increase the memory limit and also check the list of plugins that you use and disable unnecessary plugins because every additional plugin uses the PHP memory of your server.

    And I would suggest you to keep all the plugins up to date.

    Regards

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