Problem with header bottom margin after sticky…

This topic has 14 replies, 3 voices, and was last updated 1 year, 7 months ago ago by Rose Tyler

  • Avatar: La Tienda Vinos
    La Tienda Vinos
    Participant
    May 12, 2022 at 15:11

    Hi my header -> bottom has a 20 pixels bottom margin
    but when i scroll down it converts to a sticky header… then I scroll up again. but it stays as sticky. so my 20px margin dissapairs.

    please. help

    13 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 12, 2022 at 16:53

    Hello,

    Provide us with WP Dashboard access to your site, please. And also video of the issue. We’ll check the issue in more detail.

    Regards

    Avatar: La Tienda Vinos
    La Tienda Vinos
    Participant
    May 13, 2022 at 13:35

    i have sent the logins credentials on the other message.

    you can check header space between blue line and the content.. before and after scroll down and up

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 13, 2022 at 16:23

    Hello,

    Yes, that’s border-bottom that you set for the bottom header https://prnt.sc/6GL3fmSjNG2_
    If you don’t want that then change the border width to 0px, border style to None.

    Regards

    Avatar: La Tienda Vinos
    La Tienda Vinos
    Participant
    May 16, 2022 at 15:40

    no, I need that margin… after border !
    but it dissapairs after scrolling down and up.
    its a javascript problem of the sticky header

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 16, 2022 at 18:12

    Hello,

    Link to log in to your Dashboard expired. Generate the new one or would better: provide with username and password of the user with admin permission and change the permission of the user to the subscriber once we finish instead of generating the login link every time we need that.

    Regards

    Avatar: La Tienda Vinos
    La Tienda Vinos
    Participant
    May 19, 2022 at 20:38

    sorry. link again for a week

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 20, 2022 at 14:51

    Hello,

    I have checked your site and don’t see the issue with the margin-bottom https://recordit.co/TYcyfMAjuB
    Could you, please, provide us with the video of the problem from your side for a better understanding?

    Regards

    Avatar: La Tienda Vinos
    La Tienda Vinos
    Participant
    May 23, 2022 at 21:03

    Hi. thannks 4 answering me.

    its on the product page… not on category
    https://www.latiendavinos.es/vinos/la-mascota-cabernet-franc/

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 24, 2022 at 10:59

    Hello,

    The same situation again: link to log in to your Dashboard expired. Generate the new one or would be better if you provide with username and password of the user with admin permission and change the permission of the user to the subscriber once we finish instead of generating the login link every time we need that because it causes delay.

    Regards

    Avatar: La Tienda Vinos
    La Tienda Vinos
    Participant
    June 1, 2022 at 19:10

    credentials.
    thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2022 at 06:58

    Hello,

    Please check credentials https://prnt.sc/V_mLDryJqJ1s

    Regards

    Avatar: La Tienda Vinos
    La Tienda Vinos
    Participant
    July 20, 2022 at 21:01

    again.
    thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2022 at 10:57

    Hello,

    Clear cache and check now.

    Regards

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