Forum Replies Created

Viewing 30 posts - 4,531 through 4,560 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 10:17

    Hello,

    Also, do you use variation gallery for any product on your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 10:09

    Hello,

    The header has only 3 header areas + header banner. Looking at your header I could offer you to move the slider to the header banner area https://prnt.sc/1wtsiwg and use the block to create promo banner https://prnt.sc/1wtsymc
    After that, you’ll be able to remove the promo banner element from the header area (because you placed that to header banner area) and use the bottom header for your needs https://prnt.sc/1wtt9jj

    Regards

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 09:44

    Hello,

    You can disable related products in Theme Options > WooCommerce > Related products and enable Up sells instead from single product options https://prnt.sc/1wtqc0g

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 09:02

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 08:55

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 08:51

    Hello,

    Then replace the previous code by this one
    add_action( 'woocommerce_single_product_summary', 'etheme_product_cats', 2 );
    And don’t choose Primary category in the single product settings https://prnt.sc/1wtkawh

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 07:45

    Hello,

    Thank you. I have passed the issue to our developers. I’ll inform you once they fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2021 at 17:21

    Hello,

    What images are not responsive? Could you, please, provide the screenshot for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2021 at 10:16

    Hello,

    We are not developers of that plugin, so we can do nothing with that. We are theme developers. Contact plugin author.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2021 at 10:12

    Hello,

    I see that you made changes in etheme_category_header function. I moved that function to child theme. Also, check the categories block again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 19:46

    Hello,

    1) Password is incorrect https://prnt.sc/1wn121e We can’t log in to your WordPress Dashboard using the credentials that you provided.

    2) Use Lightshot screenshot tool to make screenshot and share the link to your screenshot.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 19:44

    Hello,

    There is no such option. But you may try to use WooCommerce hooks to implement this by additional customization.
    For example, add the below code to child theme functions.php

    function custom_single_product_category(){
        $product_cats = wp_get_post_terms( get_the_ID(), 'product_cat' );
        if ( $product_cats && ! is_wp_error ( $product_cats ) ){
            $single_cat = array_shift( $product_cats ); ?>
            <h2 itemprop="name" class="product_category_title"><span><?php echo $single_cat->name; ?></span></h2>
    <?php }
    }
    add_action( 'woocommerce_single_product_summary', 'custom_single_product_category', 2 );

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 19:40

    Hello,

    Provide us also with FTP access. We need to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 19:28

    Hello,

    Check now, please. I see that you created framework folder with woo.php file inside. Did you change function from that file? Please, copy just changed function to child theme functions.php and remove the woo.php file because it would cause issues on your site for future updates. Don’t copy files from the framework folder, copy only functions from these files to your child theme functions.php and edit them according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 19:25

    Hello,

    Add the below code to Theme Options > Custom CSS

    .content-page, .page-content {
        padding-bottom: 0;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 19:21

    Hello,

    Probably you disabled XStore core plugin. Then you would see just a shortcode instead of the blog carousel.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 19:19

    Hello,

    You can translate the mentioned strings in the XStore theme and XStore core plugin translation files https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 18:55

    Hello,

    1), 3) Provide us with WP Dashboard access to your site to check the settings that are used there.
    2) Provide us with the screenshot of the “buy now” area that you are talking about for better understanding.
    4) To add the footer go to Appearance > Widgets > add the Static block widget to the Footer widget area. Choose the Static block with footer content that you want to show there. Also, don’t forget to enable page builder to edit Static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 18:45

    Hello,

    Translation of the empty cart should be available in the string translator. Provide us with WP Dashboard access if it’s missing.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 18:42

    Hello,

    Your logi is 164px width https://prnt.sc/1wmuz41 So, you need to set 164px width for the logo in the Logo element settings instead of 165px.
    Check your logo now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 18:31

    Hello,

    You can use either translation files mentioned here https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ or use TranslatePress tools https://youtu.be/pUlYisvBm8g?t=78

    If you talk about issue with the product name for the prev/next product then provide us with FTP access to your site. We’ll check it in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 18:16

    Hello,

    You set h2 in the element settings https://prnt.sc/1wmr45j I changed that to h4 per your request.

    Check the product title now. I made changes in the child theme files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 17:52

    Hello,

    Don’t place translation to author directly https://prnt.sc/1wmpf5q because:
    1) You will lose your translation after the plugin update
    2) It does not work if you place to author directory.
    I moved translation to the System directory and translation is ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 17:47

    Hello,

    WooCommerce allows change only the width of the image in the image size settings. It does not allow to limit the height of the images. So, either edit your images before uploading them to your media library and make all the images the same size. Or use custom CSS (Theme Options > Custom CSS or child theme style.css) to limit height of the image, for example

    .woocommerce-product-gallery__image img.attachment-shop_single {
        max-height: 446px;
        width: auto;
    }

    2) I added the below code to child theme style.css and it works ok

    .woocommerce-message {
        background: #262626;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 17:35

    Hello,

    We have a little bit different layout of such popup in our theme https://prnt.sc/1wmnqms You can enable that in Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification Type > choose Popup type.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 17:32

    Hello,

    To change the custom tab title add the below code to Theme Options > Custom CSS

    .template-container .yikes-custom-woo-tab-title {
        color: #307ec4;
        font-size: 40px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 17:27

    Hello,

    To remove the sidebar edit page and choose Sidebar position > Without in the page options https://prnt.sc/1wmmy36
    To disable products slider go to WooCommerce > Settings > Account & Privacy > Products type > choose None https://prnt.sc/1wmn11j

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 17:24

    Hello,

    There is no such option in our theme, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 17:21

    Hello,

    What version of PHP do you use on your server? It should be 7.2 or higher. If you have the mentioned error then your PHP version is lower. Contact your hosting provider and ask them to update PHP version.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2021 at 17:19

    Hello,

    Do you use a built-in single product layout or a single product builder?

    Regards

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    Viewing 4,560 results - 4,531 through 4,560 (of 30,391 total)
Viewing 30 posts - 4,531 through 4,560 (of 30,391 total)
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