Forum Replies Created

Viewing 30 posts - 4,141 through 4,170 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 14:05

    Hello,

    Don’t you have a horizontal scroll to scroll and check the end of the table?
    Could you, please, provide us with WP Dashboard access?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 14:03

    Hello,

    If you want completely reset the WP installation you can use Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/
    But keep in mind that it will reset not just theme options but also products, pages, static blocks etc.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 14:01

    Hello,

    Oh, unfortunately, we don’t have such option for the single product builder. Submit feature request here https://www.8theme.com/taskboard/ , please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 13:14

    Hello,

    We don’t have such an option at this moment, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 13:13

    Hello,

    What about FTP access?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 13:08

    Hello,

    Issue caused by the brand attribute. Don’t use brand slug for the brand attribute because it conflicts with the Brands functionality. Use any other slug, for example https://prnt.sc/1yjdkwx
    Check the brands page now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 12:52

    Hello,

    Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.
    Developers will be able to check the problem from Monday.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 12:44

    Hello,

    1) Provide us with WP Dashboard access to your site, please.
    2) Tell me what exactly did you change but did not see changes? Provide us with the screenshots for a better understanding.
    3) I see that you use CloudFlare CDN. This could be the reason of the issue. Install CloudFlare plugin and log in to your account, please.
    4) What’s wrong with the mobile version? Provide screenshots of the issue and describe in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 12:30

    Hello,

    What about FTP access?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 12:26

    Hello,

    1) Provide us with correct WP Dashboard access to your site https://gyazo.com/5a413dc9498f23fa8025516e94df3d75
    2) Provide screenshots of the issues for better understanding. You can use Gyazo or Lightshot screenshot tools to share screenshots.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 12:23

    Hello,

    Either enable mobile devices cache https://prnt.sc/1yj8en2 or go to Theme Options > General > disable Mobile Content Optimization. Without mobile cache and with enabled option your cache plugin caches desktop version for the mobile.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 12:16

    Hello,

    Footer static blocks were removed from Footer widgets area (Appearance > Widgets). Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 11:43

    Hello,

    Do you want to change the hover bg color to this one https://prnt.sc/1yj444a
    Add the below code to Theme Options > Custom CSS

    .template-container .header-wrapper .et-off-canvas .cart_list.product_list_widget li:hover {
        background: #f6aab3;
        color: #fff;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 11:32

    Hello,

    Only by additional customization.
    Add the below code to child theme fucntions.php

    add_action( 'woocommerce_after_shop_loop_item_title', 'custom_show_stock_shop', 10 );
    function custom_show_stock_shop() {
       global $product;
       echo wc_get_stock_html( $product );
    }

    and the below code to child theme style.css

    .content-product .product-details .stock {
        display: block;
        position: relative;
        transform: none;
        left: auto;
        top: auto;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 11:03

    Hello,

    Fonts and colors for what elements do you want to change? Provide an example and link to your site and we’ll tell you if we have the option for this or you need custom.

    If you have any suggestions or feature requests we would ask you to submit them here https://www.8theme.com/taskboard/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 10:59

    Hello,

    But My account page is the login page for WooCommerce. Do you have any other login page?
    How did you create that?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 10:54

    Hello,

    1) Issue with the mobile panel is related to your custom code in the child theme https://prnt.sc/1yix8sr I have improved the code to apply that for the single product only
    2) Do you want to show this bar in addition to the text? https://prnt.sc/1yiz04l Provide us with FTP access to your site, please.
    3) Provide screenshot of the issue because I don’t see problem https://prnt.sc/1yiy3z9
    4) Added below code to child theme style.css. Check now.

    .et-mini-content-opened .single-product .etheme-sticky-panel.outside {
        opacity: 0;
        visibility: hidden;
        -webkit-transform: translateY(100%);
        transform: translateY(100%);
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 09:29

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 09:27

    Hello,

    Do you use a single product builder or built-in layout?
    Could you, please, provide link to your product?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 09:25

    Hello,

    Because you enabled the header overlap option https://prnt.sc/1yipvav
    Can’t log in to your Dashbaord to disable that, so do this by yourself.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 09:19

    Hello,

    You provided FTP to empty directory https://gyazo.com/2ff7810a6a223bd02f880839abcd56eb
    Please, change the user directory to your WP installation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 09:08

    Hello,

    You should not have to create User folder https://prnt.sc/1yiny1o
    We changed the user destination folder.
    I passed your issue to our developers and I’ll inform you once they fix the notice.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 08:53

    Hello,

    Go to Elementor > Settings > Integrations > WooCommerce > Choose Disable to opt out of using Elementor’s Mini Cart template.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 6, 2021 at 08:36

    Hello,

    Provide us with FTP access to your site, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 5, 2021 at 17:23

    Hello,

    Directory is empty https://prnt.sc/1yfuovw
    We need access to your WP installation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 5, 2021 at 17:22

    Hello,

    1) Our theme supports Elementor Pro and you can use it if you want to extend functionality.
    2) You can do this if it suits your needs. You can add any links to the menu that you need. XStore supports WordPress network. All our demos were built using the network.
    3) XStore fully supports Elementor and also has a number of additional elements created for the Elementor page builder https://prnt.sc/1yfud26
    You can set global styles in XStore > Theme Options > Typography. If you want to edit some minor elements then use custom CSS. Our support is able to help you with minor changes.
    4) You can use Elementor for the content of the posts. Or you can use Gutenberg. Theme supports that. If you face any compatibility issue feel free to contact our support.
    5) Elementor is page builder. If you create page content using Elementor you can’t disable it because then these elements won’t work.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 5, 2021 at 16:49

    Hello,

    This is Dashbaord access. I’m asking about FTP access: FTP host, FTP username and FTP password.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 5, 2021 at 16:47

    Hello,

    That’s very strange but I never faced the mentioned issue. Watch the video https://recordit.co/pb9CWYwGCD

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 5, 2021 at 16:41

    Hello,

    Provide us with FTP access, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 5, 2021 at 16:40

    Hello,

    Try to add the below code to Theme Options > Custom CSS

    .content-product .product-title a {
        text-overflow: ellipsis;
        white-space: nowrap;
        overflow: hidden;
    }

    Regards

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    Viewing 4,170 results - 4,141 through 4,170 (of 30,391 total)
Viewing 30 posts - 4,141 through 4,170 (of 30,391 total)
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