Forum Replies Created

Viewing 30 posts - 361 through 390 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 7, 2022 at 15:09

    Hello,

    Replace the previous code with this one

    .sidebar .st-swatch-preview .type-select a[href*="vip"] {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 7, 2022 at 15:00

    Hello,

    Could you, please, check if you have the same issue with the tags pages on your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2022 at 11:10

    Hello,

    Thank you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2022 at 11:09

    Hello,

    Our developers do not work on the weekend, unfortunately. Your request for additional customization of compatibility with the third-party plugin is in the queue of the requests from our customers. We do our best to help everybody ASAP but we have a great number of requests, so reply time is longer than usual. Hope for your understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2022 at 11:02

    Hello,

    If you have products on your site it means that you use the WooCommerce plugin, you need to contact WooCommerce plugin support here https://wordpress.org/support/plugin/woocommerce/ in case you want to change something in the default plugin functionality.

    It’s possible to improve also by additional customization of the child theme but then you need to order an additional customization service here. Basic support does not include additional customization https://themeforest.net/page/item_support_policy

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2022 at 10:58

    Hello,

    We are very sorry but we can’t reset the license limit for your purchase code if the theme is still in use on that site. You need to solve the situation with your client and remove the theme for that site. Only after that, we’ll be able to reset the license limits.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2022 at 10:41

    Hello,

    Ok, sure.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2022 at 10:40

    Hello,

    I replaced the previous code with the below to add the FA icon instead of the existing one

    .template-container .toggles-by-arrow .open-child:after {
        display: none;
    }
    .single-product .template-container .woocommerce-tabs.type-accordion .wc-tabs .et-woocommerce-tab .open-child {
        background: black;
        color: #F3B71B;
    	  width: 24px;
        height: 24px;
    }
    .single-product .template-container .woocommerce-tabs.toggles-by-arrow .active:not(li)>a .open-child:before, .single-product .template-container .woocommerce-tabs.toggles-by-arrow .over>a .open-child:before, .single-product .template-container .woocommerce-tabs.toggles-by-arrow li.et-active>a .open-child:before {
        left: 14px;
        -webkit-transform: rotate(180deg);
        transform: rotate(180deg);
    }
    .single-product .template-container .woocommerce-tabs.toggles-by-arrow .open-child:before {
        content: "\f358";
        font-family: "Font Awesome 5 Free";
        position: relative;
        font-size: 24px;
        height: unset;
        background-color: transparent;
    	-webkit-transition: none;
        transition: none;
    }
    .single-product .template-container .woocommerce-tabs.toggles-by-arrow .open-child::before {
        left: unset;
        -webkit-transform: none;
        transform: none ;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2022 at 09:44

    Hello,

    1) Maybe the mentioned error appears with some specific product only. Could you, please, provide us with a link to the product that you add to the cart and get the mentioned error?

    2) Mini cart should not disappear till the moment you close that, check our demo https://xstore.8theme.com/elementor/demos/book-store/product/there-are-moms-way/
    If on your site it works in a different way, please, provide us with a link to the product with the issue to inspect that and WP Dashboard access with the admin permissions to check the settings that you use.

    3) Add the below code to Theme Options > Custom CSS to change the color of the alert

    .et-notify[data-type=success] {
        background: #e36e1e;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2022 at 09:27

    Hello,

    Don’t edit Terms and Policy pages using the WPBakery page editor, use the default one and remove the WPBakery editor shortcodes https://gyazo.com/3a1a07392b636986b00881213ca2ceef

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 15:08

    Hello,

    I see. Ok. We’ll check if it’s possible to avoid issues without product translation. I’ll keep you in touch.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 15:07

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 15:03

    Hello,

    I passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 14:59

    Hello,

    Provide us with WP Dashboard access to check why the mentioned code does not work for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 14:58

    Hello,

    I see that you connected your Instagram account as personal. Try to remove the existing token and connect like a business account type, please. Check after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 14:54

    Hello,

    There is no such option, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 14:52

    Hello,

    Yes, sure. Go to Theme Options > Header builder > Sticky header and enable mobile view and disable sticky options that you don’t need https://prnt.sc/fNqTHsjl8r88

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 13:14

    Hello,

    1) It’s not so easy unfortunately. Anyway, you can try to submit feature request here https://www.8theme.com/taskboard/

    4) Use custom code

    .posts-nav-btn .post-info {
        width: 370px;
    }
    .prev-post {
        left: -370px;
    }
    .next-post {
        right: -370px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 12:42

    Hello,

    1) Prev/Next products order comes from the order of products in your DB. Unfortunately, we don’t have option to enable support of the custom order of the products there.

    2) You can change that by custom CSS

    .posts-nav-btn {
        -webkit-transition: all .1s ease-out;
        transition: all .1s ease-out;
        -webkit-transition-delay: .1s;
        transition-delay: .1s;
    }

    3) Provide us with a video of the issue for a better understanding.

    4) Add the below code to limit the title height by lines

    .posts-nav-btn .post-info .post-title {
        height: 5ex;
        overflow: hidden;
        line-height: 2.5ex;
    }
    .next-post .post-details {
        padding: 10px 0;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 12:32

    Hello,

    We found that a fatal error appears if the WPML plugin is enabled. But if you want to use the WPML plugin for an eCommerce site you also need WooCommerce WPML and you need to translate products. Could you, please, translate at least one of your products into another language?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 12:12

    Hello,

    You need to scan the XStore theme from your screenshot and also scroll down to the plugins list and scan the XStore Core plugin for strings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 12:05

    Hello,

    Option is disabled because I disabled that. Check the site now. There are no mentioned visual things that were before.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 12:04

    Hello,

    That widget comes without Ajax Search but our Elementor Search element has an option for the Ajax search and you can show the Static block with that element in the Main sidebar. Check it now.

    Added custom css to make ajax search results showing without issues

    .shop-filters-area:before,
    .shop-filters-area:after {
    content: '';
    display: block;
    clear: both;
    }
    .template-content .shop-filters {
    overflow: visible;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 11:53

    Hello,

    1) Could you, please, provide us with an example of the variable product that has out-of-stock variations?

    2) As I can see you enabled the option to show variations of the variable product as simple products on the shop page. And you want to hide these out-of-stock simple variations from the shop page if you filter by the stock status, right?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 11:43

    Hello,

    Don’t enable Optimize CSS delivery option in the WPRocket plugin settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 10:54

    Hello,

    I Synced your existing translation with the plugin pot file and just translated missing strings, cleared cache and it works https://gyazo.com/ef98bbe566a0f9305e0fc52c02233a23

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 10:08

    Hello,

    Go to Appearance > Widgets > Shop sidebar > check the 8theme Stock status widget and make sure that you set Request type to New https://prnt.sc/qWyI9blq7l-0
    Check if you still have 500 errors after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 10:05

    Hello,

    WooCommerce plugin and our theme do not have such a customizer by default. So, you need to look for the additional plugin that will allow you to implement that or submit an additional customization request here to hire the developer for special customization for your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 09:59

    Hello,

    1) You did not install the Wishlist plugin in XStore > Plugin installer https://prnt.sc/NdkBnzj1_4EQ, so that’s why it was missing. I installed that. Check now.

    2) You set the buy now button size to 0.2 in Theme Options > Header builder > Button that’s why it was so small. I set it to 1 https://prnt.sc/RGArq1O7oA30 Check now.

    3) Lato font was missing. I removed the Lato font folder from wp-content/fonts/ and chose font again in Theme Options > Typography and it’s ok now. Check the About us and Contacts page now, please.

    Let me know if you have any other questions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2022 at 09:38

    Hello,

    You use single product builder and some default WooCommerce hooks are missing and it causes the issue I suppose. Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.

    Regards

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    Viewing 390 results - 361 through 390 (of 30,391 total)
Viewing 30 posts - 361 through 390 (of 30,391 total)
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