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Topic: INSTAGRAM Error: There is no media to show

Ammar Tello

Participant

June 3, 2022 1:27 pm

Hello,

I have tried to set up an Instagram feed and I got this error:
https://prnt.sc/uTgpc9kxxHNF

Do you have any idea why that happened?
Site URL: hidden
Theme version: 8.1.6
WooCommerce version: 6.5.1

Content is visible for topic creator and
support staff only.

#325128 copied to clipboard

Olga Barlow

Support staff

June 3, 2022 2:58 pm

Hello,

I see that you connected your Instagram account as personal. Try to remove the existing token and connect like a business account type, please. Check after that.

Regards

#325135 copied to clipboard

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