Hello,
Yes, it should work without any problems. Provide us with working WP Dashboard access to check.
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Hello,
Yes, it should work without any problems. Provide us with working WP Dashboard access to check.
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Hello,
Provide us with working WP Dashboard access to check the settings you use.
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Hello,
I don’t have problem with the adding to cart https://gyazo.com/12ba10e93bf6defad3a5a076759afafc
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Hello,
Provide us with WP Dashboard access to check and help you.
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Hello,
Add the below code to Theme Options > Custom CSS
.toggles-by-arrow .open-child:before {
content: 'e910';
font-family: 'xstore-icons';
height: 0;
transform: none;
}
.toggles-by-arrow .open-child:after {
display: none;
}
.toggles-by-arrow .active:not(li)>a .open-child:before, .toggles-by-arrow .over>a .open-child:before, .toggles-by-arrow li.et-active>a .open-child:before {
content: 'e912';
}
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Hello,
Could you, please, provide us access to your Database (phpMyadmin)? Or maybe send DB archive to our email? We need to check some things there to find the solution for this issue.
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Hello,
Provide us with the error that you get while updating theme. Also, provide us with WP Dashboard and FTP access to check and help you.
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Hello,
I suppose that this error is related to WooCommerce update that you made. Go to Shipping options and make sure that you created Shipping zones correctly according to WooCommerce docs https://woocommerce.com/document/setting-up-shipping-zones/
Or contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/
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Hello,
Nope, unfortunately, there is no option to control it for the mobile only.
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Hello,
Because you added mobile menu to the desktop layout of your header https://prnt.sc/2418m82 That caused the mentioned issue. I removed that. Check now.
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Hello,
Sorry, but I don’t see the author on your posts https://prnt.sc/2418586 Have you sorted out?
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Hello, @user1
You can control that from Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification Type https://prnt.sc/2417fib
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Hello,
Go to Static Blocks > edit Cart static block and change that. Or if you want to remove the block then go to Appearance > Widgets > remove Static Block widget from the Cart widget area.
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Hello,
You are welcome.
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Hello,
Check the breadcrumbs now, please.
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Hello,
1) Check the footer now, please.
2) Do you check the slider from the real device or just resize the browser? If you resize the browser don’t forget to reload the page.
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Hello,
1) Maximum Execution Time does not affect the sliders. It’s related to the demo content import process.
2) Maximum Execution Time limit could be increased from server-side only. We can’t do this from theme side. So, contact your hosting provider support to get help with that.
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Hello,
Check now, please.
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Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site to check the settings you use for the post and help you.
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Hello,
You are welcome.
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Hello,
I see that you use the same id for the multiple sections https://gyazo.com/877063ea461969d9bb3819b12d9f3194
You can’t do this. ID should be unique.
Use different IDs for every section you have, for example et-introduction-desk, et-introduction-mob etc.
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Hello,
Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.
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Hello,
Check now, please.
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Hello,
Go to Theme Options > Header builder > Cart > change the Number Of Products In Mini-Cart.
As I can see cart opens on the mobile devices after adding to cart https://gyazo.com/20f11d1b30d7090081b8dbff918d6975
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Hello,
You may try the below code in Theme Options > Custom CSS maybe it will overwrote the browser changes
:root a.rs-layer {
color: #000 !important;
}
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Hello,
Upload the xstore/js/modules/onePageMenu.min.js file from the previous site to this one. We made fix in that file. Fix will be included in theme update.
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Hello,
If you create the additional header and choose the language for that then you are able to translate all the header elements to another lang and choose the appropriate menus. Then system detects the language and calls the menus that should be there for the language you need. If you use one header for all the languages then it displays only that menu that you set in the header settings (NL in your case).
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Hello,
Have you changed the password again? Because we were working on your site to fix the issue and were suddenly logged out.
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Hello,
I have reuploaded the original files of the XStore 8.0.11 and XStore core 4.0.11 and sliders work. Check now.
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Hello,
Provide us with WP Dashboard access to check the page content and check the element you used to add that link and guide you.
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