Remove Additional Info from Main Desctiption

This topic has 21 replies, 3 voices, and was last updated 2 years, 3 months ago ago by kotkotan

  • Avatar: kotkotan
    kotkotan
    Participant
    December 20, 2021 at 10:11

    Hi,
    How I can remove Additional Info (colors, sizes. etc..) from main tab “Description”.
    I don’t need that info, because I have tab “Additional Info”
    Thanks

    20 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 20, 2021 at 18:58

    Hello,

    Provide us with link to your product for better understanding, please. Also, provide WP Dashboard access.

    Regards

    Avatar: kotkotan
    kotkotan
    Participant
    December 20, 2021 at 19:06

    Hello. All data in private section.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 20, 2021 at 20:59

    Hello,

    Can’t log in to your Dashboard https://prnt.sc/23r49eu

    Regards

    Avatar: kotkotan
    kotkotan
    Participant
    December 20, 2021 at 21:08

    Sorry.
    Please try now. Should work

    Avatar: kotkotan
    kotkotan
    Participant
    December 21, 2021 at 08:45

    Can you help me? You can access to Dashboard!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 21, 2021 at 18:15

    Hello,

    If you add information to product long description https://prnt.sc/23w1xpe it appears in the Description tab https://prnt.sc/23w215x
    So, if you want to remove that tab then just clear the long product description. Besides, you had the wrong custom code with the unclosed tags https://prnt.sc/23w2ip5 It caused the issue with the page HTML structure. I removed that and your table looks this way https://prnt.sc/23w2o9z
    So, be attentive when you add the custom code to the product description.

    Regards

    Avatar: kotkotan
    kotkotan
    Participant
    December 22, 2021 at 12:57

    Ok. Thanks. I have resolved this problem with incorrect html code.

    Now I have another problem. I can’t add variable product to the cart. I have error about something wrong with color. But I think I didn’t make any changes.

    Coult you please chek this issue?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 22, 2021 at 14:18

    Hello,

    Please provide URL of the product with the problem.

    Regards

    Avatar: kotkotan
    kotkotan
    Participant
    December 22, 2021 at 14:36

    Check any product

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 22, 2021 at 18:21

    Hello,

    I don’t have problem with the adding to cart https://gyazo.com/12ba10e93bf6defad3a5a076759afafc

    Regards

    Avatar: kotkotan
    kotkotan
    Participant
    December 22, 2021 at 19:40

    Thanks for your helping! I think I have last question. Images of the products on the home page, shop page looks some blurred, but on the single page it is much better. How to change resolution of the images on Shop page and onanother pages, where product are presented?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 22, 2021 at 20:26

    Hello,

    Go to Theme Options > WooCommerce > Shop > Product styles > disable Stretch images option. Also, you can change size of the shop page thumbnail in Theme Options > WooCommerce > Product images.

    Regards

    Avatar: kotkotan
    kotkotan
    Participant
    December 23, 2021 at 11:52

    Thank you very much.

    But I found issue with order products by price, rating, etc…
    Styles become broken when I’m changing type of sorting and trying to back on previous page with new sort type.
    Please check video, you will see

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 23, 2021 at 13:14

    Hello,

    Provide us with FTP access to your site to check the issue in more detail.

    Regards

    Avatar: kotkotan
    kotkotan
    Participant
    December 23, 2021 at 13:17

    Details

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 23, 2021 at 13:44

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 23, 2021 at 13:57

    Hello,

    Keep Ajax pagination enabled if you use Ajax filters option enabled https://prnt.sc/246945b
    Check now, please.

    Regards

    Avatar: kotkotan
    kotkotan
    Participant
    December 23, 2021 at 14:09

    Many thanks. It is ok.

    Sorry, but I have another one question. Some issue with Elementor or theme styles.
    I hav turned off almos all Optimization checkboxes, I don’t have Cache plugin active, but have problem with Footer for now. In Elementor it is looks good, but in real browser and on devices it has wrong width for column for mobile. Pleae check screenshot

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 23, 2021 at 14:21

    Hello,

    You are welcome.
    Keep this option disabled https://prnt.sc/246ckni
    Check again.

    Would you be so kind to create a separate topic for the new questions? To avoid misunderstanding.

    Regards

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The issue related to '‘Remove Additional Info from Main Desctiption’' has been successfully resolved, and the topic is now closed for further responses

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