Niddy

Hi thanks for this – apologies for the delay. Regards the transparent background in the menu header – see private info for images as it shows the site name.

Thanks for any help.

Hi,

Please delete the above as it shows the website which is not live as yet…

Thank you very much for this, however I note on mobile it is still dark and also, the my account link has removed all padding by the looks of it (click the little user icon in top right corner)…

Thanks again for your help. Really appreciate it.

Thanks Olga – perfect. I never thought to check the filetype doh!

Changed to mp4 and works a dream – thank you very much.

Can close this if necessary 🙂

How come posts AFTER mine are being answered and my priority support is still unanswered…

Any idea on my query please? Essentially it’s a lot easier. All I’m enquiring about is literally –

1. adding a slider that has transparent menu so the slider goes full height into header nav. But, only on selected pages. Some will be dark, others light so need full control of menus for different pages.

2. Missing left / right icons on main homepage slider on mobiles.

Thanks

Thanks for updating me – client has binned the whole theme and I have since de-registered it as without subscriptions it is utterly useless.

I just hope my support won’t expire before I get to use the theme I have wasted. But thanks, appreciate it is not your fault but I do ask that you remove all element and advertising of subscriptions as it really is not fit for purpose and actually shouldn’t be added to any theme as it is right now – it’s literally made by children, for children 🙁

Thanks again – appreciate all your help on this.

Thanks for the update – hope they come back to you in due course. ?

Hi Olga

Awesome. Thank you for looking at this so quickly and for your help.

I’m lost though (sorry)! As in what you’ve described above doesn’t seem to do what I want. I wanted to literally customise my own emails and that requires 3 shortcode functions –

Start date
End date (renewal date)
Button to purchase order

Will the hook add these or what? I’m not familiar with these hooks. Also the positioning, after content. I wanted the date in the top part of the email after the “Hi {name} – above the actual products purchased.

Could you please elaborate as I’m pretty confused. For instance all the Subscriptio emails show “file not found” when trying to edit via your builder or via woocommerce -> settings -> emails

I presumed we’d have all these emails in the builder email list with demos to allow customisation.

Urgh. ?

Thanks for any help.

edit to add – I have edited the subscription email as you say – and it doesn’t show anything at all under the hook. It literally repeats the title so on my email it reads as – “WooCommerce hook placeholder” where I dropped the hook placement.

Weird…

Ok great thanks – so essentially I just need the shortcode to put inside the email (using your built-in email builder) to set the dates of subscription and the button that links to the cart to purchase on renewal (am using manual renewals option so the email sends a link to the customer to purchase from the cart as it seems it creates a new order on renewal).

Please ask for assistance – FYI – login info is in private on original post.

Thanks again – enjoy your weekend.

Hi

Thanks – it’s fine as I have bought a subscription myself on my own site to see all the emails that arrive so I know what is what. Hopefully within a week I will have them all.

I was only trying to say that there are *no* saved emails in the template list, so maybe for future please add them or at least have a fix handy for us that do request them – maybe post it in a new forum post? Just thinking anyone who uses Subscriptio will need to customise their standard emails so why not have a copy handy?

Thanks anyway – will plod along and sort these as each reminder etc is triggered. 🙂

Last query – do you happen to know the shortcode in order to get the subscription dates as these do not appear anywhere in the email builder and obviously we need to show the date someone is subscribed from -> to

Perfect as always. Thank you.

Have sorted it – please ignore this. Seems you need to get a new token every update! But least I know.

Sorry – added private data in post above as issues are still there after saving 🙁

Sorry

Hi

Additionally, is it possible to hide the page featured image in main product search but keep the product images there?

See private info for this query – thanks.

Hi

I can’t show my site until tmw now. But basically when you activate the email builder to use custom emails – go to a blog post. Any that has the sidebar search.

https://xstore.8theme.com/elementor/maecenas-parturient-duis-mus-fames/

Then search for “order” or something in the email like “site_email” etc.

These emails from the builder show in search results. But only the sidebar WordPress one. Not the shop one in the header.

Awesome thank you – all sorted now. I did mention line height in my original post but was hoping you’d check yours vs mine – clearly that solved it.

One other issue – adding it here as I’m on my mobile so harder to copy login but it’s in private info in original post. Could you please check the timer on homepage. See private info for screenshot.

Thank you.