Good morning,

I used your settings and it helped although it is still not passing core vitals.

Additionally after some additional changes (turned off movement effects for top section on my mobile on live view background picture is not displaying. It looks fine in the edit view.

Could you please review it and help me fix this problem?

Of course I cleared cache.

thanks

So this seems to work correctly but what we noticed is that we have a comments section on the home page – we did not add this element and we can’t remove it in elementor edit – it is somehow pushed from the wordpress defaults.

And commenting should be turned off for the whole site (it is also visible on blog posts although we do not want it there)

The comment field is visible on all pages except woocomerce (shop, products), so it is definitely a glitch.

I really do not have time to again go through this. I have been using your theme for many years and have multiple licenses.

Second – to pay for support and receive this copy and paste reply, now with additional child theme piece is just not helpful.

Can you please analyse the problem?

Hi Rose,

As I installed an older version of Woocommerce the issue is not currently present.

The issue was affecting any variable product I wanted to edit. As I have a batch of products that I want to update (their descriptions) I will keep the older version as long as I work on it. I couldn’t find any error logs related to this.

Thanks, I am really not sure what has happened. I created files as normal and the location was chosen automatically as you described. I updated the theme and when I went to the translation it was gone. Really not sure what has happened. It will be easier to translate again than retrieve back up as I just started last week. Just wondering how it could happen

I see that you successfully accessed FTP that I shared. The site is working. Thank you for the fix.

Dear Tony,
Thank you for providing this info.

I am sorry if my post was not clear. What I meant is – in your demo there is a mistake in the footer background graphic:

https://snipboard.io/zfHC8O.jpg

So after the staging site was created – just the woocomerce and storefront were installed. The problem is still here…

Plus this error (not sure if it is from staging or actual…)

Hi Rose,

I really can’t turn off the theme to Storefront, these sites are live. If I disable email builder will it reset the customizations?

Hi,

So I have it on product pahge but not on category/shop page. Could you help?

pc

pc

Thank you, I didn’t know it.

Is it possible that it is why my whole footer got screwed up on mobile? It is not responsive – all columns are being displayed in one row not 4. Is there a fix for it (the footer issue)?

Got it, sorry.