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Viewing 30 posts - 91 through 120 (of 177 total)
  • Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 19:36

    PLease move or copy all your midifications to the chil theme.Then save theme options in themeoptions->import/export and update theme to the latest version. The misconfiguration can be caused by outdated theme files or plugins. We may update theme for you confirm in case the backup is created.

    Regards,
    Max mulins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 18:50

    Hello,

    Is you issue solved? Thanks for your report. PLease update theme and plugins to the latest version ,. We have already added this opton in our curent update.The plugins can be downloaded from here: plugins and theme from themforest themeforest

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 17:17

    Hello

    I don’t see the issue in google page speed and in eror console. Please clarify where we can see it or
    provide us with screenshot.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 17:06

    Hello, @tlgv

    Please check content-grid.php for blog page and remove following line from it: <?php _e('by', ETHEME_DOMAIN);?> <?php the_author_posts_link(); ?>
    We strongly recommend to do all changes in Child theme to prevent your customiation from overwriting during theme update. Copy all royal edited files into the child theme like wp-content/themes/child-theme/content-grid.php.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 16:24

    Hello, @criaimpacto09.

    Please navigate to WooCommerce > Settings > Products > Display and choose any of the allowed options:
    Default Sorting (custom + name)
    Popularity (sales)
    Average rating
    Most recent
    Sort by price (ascending)
    Sort by price (descending)

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 15:00

    Hello, @scorleo.

    I see that that you site is under maintance mode so we are not able to reupload images. Please reply after switching back to normal mode.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 14:33

    Hello @tlgv,
    1. Please try add this code in custom.css:

     .blog .meta-post {text-align:center}
    .blog .meta-post a{
    display: inline-block;
        width: 55px;
        background: white;
        position: absolute;
        right: 0; line-height: 6px;
        color: transparent;
        right: 0;
        line-height: 2;
    }

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 13:48

    Hello, @Alolika,

    Authorization of facebook app is probably cannot be completed because of facebook api credentials.
    Please carefully check and get new secret key for facebook app. Then fill it again to the theme-options-general->facebook and add domain of your site in facebook login app http://prntscr.com/fbjjbi.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 13:35

    Hello, @scorleo.

    You may navigate to the theme options general-> header settings->header overlap the content.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 13:31

    You are welcome. We are glad that you have found the solution!

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 13:27

    Hello @Rodrigo Macedo,

    Sorry, but we are not able to see your site with link in private content. Please tell us how we can replicate te issue.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 24, 2017 at 12:02

    Hello @Alolika,

    PLease prrovide us with wp-admin credentials and ftp account to your site.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 17:40

    The way i uploud were uploading them again as they are hosted not in site root directory. You may reupload them from your local storage.
    Please provide us also with ftp credentials to fix the issue.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 17:23

    You may install loco plugin for translation our theme from wordpress codex directory:Please check out following screenshot with options to translate every sigle li of theme template, plugins translation included too . This plugin is included in our theme manual:https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 17:12

    The changes we made is only sidebar adding. Please provide us with desired layout screnshot to make changes. You may discard them via deleting woocommerce file in child theme.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 15:26

    Hello, @Olexi

    Use translation if you want to change any text from template files https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    In other case, you will need to edit template files but you’ll lose changes after theme update.

    Regrards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 15:17

    Hello @fabregas.

    Ok. We have reinstalled the previous version.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 14:57

    Hello,
    We don’t provide support for 3-d party plugins which not comes with our theme package. Please check yith social plugin as it is developed in fullcompatability with woocommerce:https://wordpress.org/plugins/yith-woocommerce-social-login/.

    Regards
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 14:36

    Hello, @fabregas.

    We have added code both in child and parent theme.
    Please see appearance->widgets->customsidebar area and fill it with static block or else. See this link for example:
    link
    I saw also that a lot of links in shop are shortened and many product links are not working. Please disable all third pary plugins one by one as it seems that one of them is causing the issue. We have also updated woocommerce to the latest verson as it is fully compatible with our theme.
    You may also use default widget area below description.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 13:21

    Hello @OPTBRAS,

    Please test this issue with default woocommerce checkout page. Also let us know about how we may replicate it. Maybe provide us with server logs of emails what were rejected.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 13:06

    Hello @fabregas.

    I have changed file to content-single-product whuch coressponds single product page but were no luck to login on your site with credentials you mentioned. Please clear your browser cache and check again.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 12:39

    Hello @Bosch,

    Yes you may create many subdomain sites within your wordpres multisite network but theme license can only be applied twice :
    1)for staging platform and
    2)for production site.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 12:31

    Hello, @scorleo.

    It it seems like some miscofiguration on server caused the issues. PLease clear your browser cache and check agein . We have reuploaded the images and now all slides are visible.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 12:19

    Hello @venturer1975,

    It seems that some 3-d party plugin is causing the issue. Please try to disable them one by one and clear browser cache.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 10:15

    Hello @hidrofugo.
    The solution is right. Just would like to add, that vodifications can be done in content-single-product.php from line 117 to 130

    <?php
                        			/**
                        			 * woocommerce_single_product_summary hook
                        			 *
                        			 * @hooked woocommerce_template_single_title - 5 
                        			 * @hooked woocommerce_template_single_rating - 10
                        			 * @hooked woocommerce_template_single_price - 10
                        			 * @hooked woocommerce_template_single_excerpt - 20
                        		 * @woocommerce_template_single_add_to_cart - 30
                        			 * @hooked woocommerce_template_single_meta - 40
                        			 * @hooked woocommerce_template_single_sharing - 50
                        			 */
                        			do_action( 'woocommerce_single_product_summary',  'woocommerce_template_single_add_to_cart - 5');
                        		?>

    Then you may copy woocommerce/content-single-product.php to wp-content/child-theme woocommerce/content-single-product.php. This is the best way to edit template files. However according to woocommerce documentation you may edit tempate files wit snippets and hooks in functions.php too.
    Wish you success in further development.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 23, 2017 at 09:29

    Hello, @scorleo.

    The menu type you described before looks like usual dropdown menu type wth multilevel structure and set it in store front. In case you would like to get same look – change the menu type for the top menu items to “dropdown” in appearance-> menu. Then we will make custom change in css to minify or change font size.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 22, 2017 at 16:21

    @scorleo,

    We may add custom.css code for long labels they can be controled with css property padding and font-size. Yes there is such option in our theme: http://prntscr.com/fasbkd.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 22, 2017 at 16:02

    You are always welcome!

    Regards,
    Max Mullis

    Avatar: maxmullins
    Max Mullins
    Participant
    May 22, 2017 at 16:00

    Hello, @filiphdan

    Please open and edit/wpcontent/themes/xstore/framework/shortcodes/products.php:311. Than save it to the child theme saving path structure (child theme/framework/shortcodes/prouct.php)

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 22, 2017 at 15:37

    Hello, queenb123.
    Let’s imagine you select boxed layout for the main content are, then set background for the whole site and adding two html forms. Both forms are adjusted with csstransform properity and not showing on mobile. Other elements seems like can be recreated with Visual Composer and Revslider. But there are also a lot of css customizaton shouldbe done for woocommerce.
    We would gladly assist you in most of the question concerning our theme options and features but in case you require to make all customizations here it we recommend to contact KRAKEN TEAM

    Regards,
    Max Mullins

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Viewing 30 posts - 91 through 120 (of 177 total)
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