8theme.com

Forum Replies Created

Viewing 18 posts - 1 through 18 (of 18 total)

Hong

Participant

March 14, 2022 at 18:14

Hello Olga,

You’re right. It is the reason of third-party plugin.

My problem solved.

I appreciate your help.

Best Wishes,

#319578 Copied In reply to: Product gallery lightbox pop up didn’t function

Hong

Participant

March 14, 2022 at 14:42

Hello Olga,

This issu is about another our website with XStore theme. In fact, we have 3 different website with Xstore.
Please check it, https://prnt.sc/B6JhHIDwyioH

Best Wishes,

#319564 Copied In reply to: Product gallery lightbox pop up didn’t function

Hong

Participant

March 14, 2022 at 14:12

Hello Olga,

Thank you for your help.

In fact, I found all of transparency setting is missing in the “Theme Customize”, not only for the background, but also the transparency setting of the font color. That means, all of transparency setting is missing.

Best Wishes,

#319559 Copied In reply to: Product gallery lightbox pop up didn’t function

Hong

Participant

March 13, 2022 at 20:07

Hello Olga,

Thank you. It works very well.

Could you tell me how do you solve it? Because I have another website have same problem.

And I have another problem for another website, that I found yesterday. We couldn’t adjust the transparency, because that disappeared.
The normal color setting like this, https://prnt.sc/0wJJ9SF2hXA3, but ours is like this, https://prnt.sc/CHAc2COV07Nd

Best Wishes,

#319514 Copied In reply to: Product gallery lightbox pop up didn’t function

Hong

Participant

March 12, 2022 at 15:47

Hell Olga,

The problem solved! I just deactivate WPML String and reactivate it, then the translation is back.

Best Wishes,

#319475 Copied In reply to: Problem with Promo Text translation

Hong

Participant

March 12, 2022 at 14:02

Hello Rose,

Please wp-admin and FTP access.

By the way, I found the lightbox only doesn’t work in the PC mode, it works very well in the tablet mode and phone mode.

Best Wishes,

Please contact administrator
for this information.

#319469 Copied In reply to: Product gallery lightbox pop up didn’t function

Hong

Participant

March 12, 2022 at 01:55

Hello Rose,

Sorry for My Late Response. I checked all of plugins and confirmed the reason is “YITH WooCommerce Wishlist”, that makes the lightbox unusable in the single product page. But I download “YITH WooCommerce Wishlist” from “XStore Plugins Installer”, I think this plugin adapte to the theme, because the lightbox in the single product page function just suddenly doesn’t work.

Best Wishes,

#319439 Copied In reply to: Product gallery lightbox pop up didn’t function

Hong

Participant

March 8, 2022 at 12:28

Hi Rose,

Thank you for your reply.

Please find wp-admin access.

Best Wishes,

Please contact administrator
for this information.

#319174 Copied In reply to: Product gallery lightbox pop up didn’t function

Hong

Participant

March 1, 2022 at 16:59

Hi Olag,

Thank you for your assistance. I will contact you after WPML solve js file problem, if I need.

Thanks

#318731 Copied In reply to: Problem with Promo Text translation

Hong

Participant

February 28, 2022 at 17:25

Hi Olga,

Thank you for your reply.

I will asked WPML to solve it. By the way, after solving js file error, then I could re-add string promo text and translate it, am I right?

#318670 Copied In reply to: Problem with Promo Text translation

Hong

Participant

February 26, 2022 at 17:34

Hi Rose,

Ok, thank you for your assistance, see you next week.

Best wishes

#318518 Copied In reply to: Problem with Promo Text translation

Hong

Participant

February 26, 2022 at 16:49

Hello Rose,

Please find Wp-admin and FTP access attached as your request.

Thanks

Please contact administrator
for this information.

#318516 Copied In reply to: Problem with Promo Text translation

Hong

Participant

December 27, 2021 at 18:16

It is ok, I debug it and solve it!

#313187 Copied In reply to: After update theme, one of language stop work on our multi language site

Hong

Participant

September 27, 2021 at 16:11

Hello Olga,

Thank you for your help.

Some products have a large photo size, we will remove it in the future. That is strange, they appear now. But this is a good news. Maybe it also because the reason of WP rocket lead to the problem of vertical thumbnail slider?

Best Wishes,
Hong

#303661 Copied In reply to: Problem of vertical thumbnail slider and Slider Revolution after update 8.0.7

Hong

Participant

September 27, 2021 at 12:52

Hello Olga,

Thank you for your response.

Please find WP Dashboard and FTP.

Best Wishes,
Hong

Please contact administrator
for this information.

#303618 Copied In reply to: Problem of vertical thumbnail slider and Slider Revolution after update 8.0.7

Hong

Participant

March 27, 2021 at 13:49

Hi Rose,

Thank you. It is clear.

Best Regards

#281365 Copied In reply to: After update WPBakery page builder disappear "Backend editor" and arrows wrong

Hong

Participant

March 25, 2021 at 19:18

Hi Rose ,

Thanks, it is great! Could you tell me the reason? If I meet again, I can do it by myself maybe.

Best Regards

#281068 Copied In reply to: After update WPBakery page builder disappear "Backend editor" and arrows wrong

Hong

Participant

March 24, 2021 at 14:09

Hi Rose,

I tried disable the third-party plugins, clear wp rocket cache and cloudflare cache, but the problems still are there.

In fact, I had met the similar problem in last year, but it is for mobile mode. And you did some improvements.

Please see my post in last year :
https://www.8theme.com/topic/swiper-arrow-problem-of-vertical-gallery-in-mobile-mode/

And please check temporary wp-admin and FTP access.

It is strange, I meet the problem of swiper arrow in second time. Last year is on the mobile mode, this year is on the desktop mode and tablet mode. Maybe there have problem of my theme setting? Or other anything?

Best regards

Please contact administrator
for this information.

#280746 Copied In reply to: After update WPBakery page builder disappear "Backend editor" and arrows wrong

Viewing 18 posts - 1 through 18 (of 18 total)

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