Let us know If you have any other questions. Please feel free to contact us again in the future regarding any other issues.
If you’re happy with our service, don’t forget to rate us in themeforest.
Thanks,
laranz.
Laranz
Participant
February 21, 2018 at 04:42
Hi,
1. Can you try recreate the thumbnails using this plugin https://wordpress.org/plugins/regenerate-thumbnails/ make sure the image sizes are correct in Appearance -> Customize -> Woocommerce. In the new update woocommerce moved their settings to customizer, maybe that cause some issue with the image sizes, I suppose.
3. I will discuss this with our colleague and update you.
Let us know,
Thanks,
laranz.
Laranz
Participant
February 21, 2018 at 04:35
Hi @thisisbolo,
Now the color of the hamburger menu is white, which color it displayed before? You can check my answer above and that didn’t solve the issue?
Let us know,
Thanks,
laranz.
Laranz
Participant
February 20, 2018 at 08:49
Hi,
Glad we helped. 🙂
Let us know If you have any other questions. Please feel free to contact us again in the future regarding any other issues.
If you’re happy with our service, don’t forget to rate us in themeforest.
Thanks,
laranz.
Laranz
Participant
February 20, 2018 at 08:36
Hi,
The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.
The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( https://www.8theme.com/my-account/), go to the https://www.8theme.com/download-plugins/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.
Registering these plugins registration is not necessary. They will function perfectly without any need for activation.
The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.
Let us know,
Thanks,
laranz.
Laranz
Participant
February 20, 2018 at 08:25
Hi,
Add this in Theme Options -> Stylings -> Custom CSS,
Can you show us your website address that has this issue, so that we can check what is going wrong. If possible pass us the WP Login details, so that we can check what is wrong. Please post the credentials in the “Private Content:” area.
Let us know,
Thanks,
laranz.
Laranz
Participant
February 20, 2018 at 06:29
Hi Yotam,
Glad we helped. 🙂
Let us know If you have any other questions. Please feel free to contact us again in the future regarding any other issues.
If you’re happy with our service, don’t forget to rate us in themeforest.
Thanks,
laranz.
Laranz
Participant
February 20, 2018 at 06:21
Hi,
I couldn’t able to re-create these 3 issues on your website you shared, I suppose it is due to the cache, can you try clear the cache and see that fixes the issues.
Let us know,
Thanks,
laranz.
Laranz
Participant
February 20, 2018 at 05:50
Hi,
Glad we helped. 🙂
Let us know If you have any other questions. Please feel free to contact us again in the future regarding any other issues.
If you’re happy with our service, don’t forget to rate us in themeforest.
Thanks,
laranz.
Laranz
Participant
February 20, 2018 at 05:48
Hi,
Glad we helped. 🙂
Let us know If you have any other questions. Please feel free to contact us again in the future regarding any other issues.
If you’re happy with our service, don’t forget to rate us in themeforest.
Thanks,
laranz.
Laranz
Participant
February 20, 2018 at 05:46
Hi,
You want to hide “244 in stock” or some other number in stock?
Go to that product and in “Product data” you can disable, uncheck Manage stock option there, it will hide the stock details. that http://take.ms/eCRhE
Let us know,
Thanks,
laranz.
Laranz
Participant
February 20, 2018 at 05:41
Hi,
Those are Custom Heading Visual composer elements, you can edit it to alter the font size, and font family of those headings, screenshot for visual help: http://take.ms/dvV9v
Let us know,
Thanks,
laranz.
Laranz
Participant
February 20, 2018 at 05:21
Hi Mike,
1. For updater, please do so it won’t do any harm to the site, just some database field update after the new version of Woo.
2. For the template issue, did you add the pagination.php before? If so, just go to that file and update the template number in the top of the file, it will do the trick.
Let us know,
Thanks,
laranz.
Laranz
Participant
February 19, 2018 at 05:07
Hi,
The mobile menu font color can be set from Theme Options -> Typography -> Navigation -> Menu 1 level, Screenshot: http://take.ms/wOdrQ After changing this, try clearing your browser cache if you didn’t see any changes.
If that didn’t work, you can add this Custom CSS in Theme Options -> Stylings -> Custom CSS for global,
.mobile-menu-wrapper .menu > li > a { color: green !important; }
Let us know,
Thanks,
laranz.
Laranz
Participant
February 19, 2018 at 05:00
Hi,
Please update the Woocommerce, Xstore core plugin to its latest version too, after that clear the browser’s cache, if you using any plugin for cache, clear its cache too. If all fails, pass us the WP Login details in a private reply.
When I tried to view your website to check the issue, I tried to add a couple of products to the cart but it says “Military Gym Wear – coming soon….. ” can you pass us the WP login details to check the issue?
Let us know,
Thanks,
laranz.
Laranz
Participant
February 19, 2018 at 04:28
Hi,
Can you do a couple of steps,
1. Make sure the theme, xstore core plugin and the woozone plugins are all up-to-date.
2. If step 1, okay and still the issue happening means, can you try disable all the other third-party plugins you installed, and see something that cause the issue.
3. Make sure the plugin’s styles are not removed by your server automatically? ( You can download the plugin manually using https://www.8theme.com/download-plugins/ and then check any folder or file is missing when the error happens. )
Let us know,
Thanks,
laranz.
Laranz
Participant
February 19, 2018 at 04:09
Hi,
Sorry I didn’t understand, can you explain a little bit ( with screenshots if possible ) about which popup chat? So that we can help you better.
Let us know,
Thanks,
laranz.
Laranz
Participant
February 19, 2018 at 03:56
Hi,
Update the Woocommerce to its latest Version 3.3.1, it will fix the issue.
Let us know,
Thanks,
laranz.
Laranz
Participant
February 19, 2018 at 03:52
Hi,
Glad we helped. 🙂
Let us know If you have any other questions. Please feel free to contact us again in the future regarding any other issues.
If you’re happy with our service, don’t forget to rate us in themeforest.
2. If you don’t want to use any translations then you can edit that directly in woosearchform.php please copy that file to your child theme and edit the text directly there.
Let us know,
Thanks,
laranz.
Laranz
Participant
February 19, 2018 at 03:46
Hi,
Glad we helped. 🙂
Let us know If you have any other questions. Please feel free to contact us again in the future regarding any other issues.
If you’re happy with our service, don’t forget to rate us in themeforest.
Thanks,
laranz.
Laranz
Participant
February 19, 2018 at 03:44
Hi,
Changing the permalinks back to default makes the search works, so just like you said it is permalink issue, and the rules is not updated to the .htaccess file I suppose, if you have any security plugin disable that and then go to Settings -> Permalinks and hit save once, clear your cache and see the search works just fine. If that didn’t work, please try to disable all the plugins at once except Woocommerce and recommended plugins by XStore and see that fix anything.
Let us know,
Thanks,
laranz.
Laranz
Participant
February 19, 2018 at 03:31
Hi,
Go to Appearance -> Widgets and in Footer Column 4, you can replace that column and put the products tags widget there, If you using “Static blocks” for the footer means, you need to edit the appropirate static block to edit the fourth column.
If you still in doubt, please pass us the WP Login details in a private reply, we can help you to solve the issue.
