Luca Rossi

Hi @bzzxzz,

Please try adding this custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:

@media (max-width: 767px) {
    body .et-advance-tabs .et-tabs-nav>ul {
        flex-direction: row;
        flex-wrap: nowrap
    }
}

https://prnt.sc/aMm6Tg0Hv9Q1

Hope it helps!

Hi @carliczyk,

Please try adding this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

body .etheme-modal-popup-content-wrapper {
    z-index: 99999;
}

Hope it helps!

Dear @bzzxzz,

We hope this message finds you well.

Could you kindly provide us with the URL of the product you are currently working on? We have reviewed the website but were unable to locate it.

Thank you in advance for your assistance.

Best regards,
The 8Theme Team

Hi @sophie,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team.

Hi @khurram virk,

Please delete this custom CSS code:

div#tab-description {
    max-width: 100%;
    overflow-x: scroll;
}

Then add this custom CSS code:

div#tab-description div.table {
    overflow-x: auto;
}

We’ve also wrapped your table with a div:

<div class="table">
<table width="1109">
<tbody>
<tr>
<td rowspan="2" width="103"><span style="color: #000000;"><strong>Item Code</strong></span></td>
<td width="129"><span style="color: #000000;"><strong>Working Load Limit</strong></span></td>
<td width="156"><span style="color: #000000;"><strong>Breaking  Load</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>A±0.5</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>B±1.5</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>D±1.5</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>H±1</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>L±2</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>E±2</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>Weight</strong></span></td>
</tr>
...
</tbody>
</table>
</div>

Hope it helps!

Dear Sophie,

We hope this message finds you well.

It has come to our attention that the coupon form on your site is currently hidden. We believe this issue may be caused by a conflict with third-party plugins.

To resolve this, we kindly suggest adding the following custom CSS code under **XStore > Theme Options > Theme Custom CSS > Global CSS**:

form.checkout_coupon.woocommerce-form-coupon {
    display: flex !important;
}

We hope this solution helps to address the issue. Should you require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear Sophie,

We would like to inform you that we have reverted the changes as requested.

Thank you for your understanding.

Best regards,
The 8Theme Team

Dear Grace,

Thank you for reaching out to us.

It is indeed possible to implement the changes you are requesting; however, it would require significant customization, which falls outside the scope of our standard support services.

If you would like to proceed with personalized customization, we kindly invite you to submit a request through our customization panel, accessible via the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to collaborate directly with our technical team.

Please note that customization services may incur additional charges. The exact cost will be determined after a thorough review of your specific requirements.

We appreciate your understanding and look forward to assisting you further.

Best regards,
The 8Theme Team

Dear Tal,

We regret to inform you that, at this time, the requested functionality is not available.

However, you may find the following plugin helpful: [https://www.wpallimport.com](https://www.wpallimport.com).

Should you have any further questions or need additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear Khurram Virk,

We hope this message finds you well.

We are currently unable to add the custom CSS codes due to restrictions imposed by the firewall plugin (please see the screenshot for reference: [https://prnt.sc/u493S_UQCMfq](https://prnt.sc/u493S_UQCMfq)).

Could you kindly add the following custom CSS codes under **XStore > Theme Options > Theme Custom CSS > Global CSS**:

div#tab-description table tr {
    padding: 10px;
    border: 1px solid grey;
}
div#tab-description table td,
div#tab-description table th {
    border-left: 1px solid grey;
    padding-left: 10px;
}
div#tab-description table td,
div#tab-description table th {
    vertical-align: middle;
    text-align: center;
}

div#tab-description {
    max-width: 100%;
    overflow-x: scroll;
}

BTW: The website speed optimization falls outside the scope of our standard support services. However, if you require personalized customization, we encourage you to submit a request through our customization panel, which can be accessed via the following link: https://www.8theme.com/account/#etheme_customization_panel. This will enable you to work directly with our technical team.

Please be aware that customization services may incur additional charges. The exact cost will be determined after a thorough review of your specific request.

Thank you for your understanding and attention to this matter.

Best regards,
The 8Theme Team.

Dear James,

We hope this message finds you well.

We wanted to inform you that the height of the YouTube video iframe was previously set to 315px. We have now adjusted it to 560px for better display.

You can view the updated version here: [Screenshot](https://prnt.sc/QV8xHjvjaQOc).

Here is the updated iframe code:

<iframe width="100%" height="560" src="https://www.youtube.com/embed/6z4KLk7iErI?si=gwbTgfuMO0jRgYJh" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>

This adjustment is consistent with the product page here: [Product Link](https://tifonder.com/product/trek-madone-slr-9-gen-7-2023/).

Could you kindly review the changes and let us know if everything looks good on your end?

Thank you for your attention to this matter.

Best regards,
8Theme Team

Hi @anli75,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team.

Dear @Javito,

We hope this message finds you well.

We would like to inform you that we have created a shortcode: [8theme_join_chat].

To implement this, please add the following code to the functions.php file located in your child theme:

add_shortcode('8theme_join_chat', 'n2t_8theme_join_chat');
function n2t_8theme_join_chat(){
	ob_start();
	printf(
		'<div class="joinchat__woo-btn__wrapper"><div class="joinchat__woo-btn joinchat_app">%s</div></div>', esc_html( jc_common()->settings['woo_btn_text'] )
	);
	return ob_get_clean();
}

Once this is done, we have placed the shortcode below the buttons as shown in the following screenshot: [Screenshot](https://prnt.sc/DV0IhNyLpsP3).

The join chat button is now displaying correctly. You are free to place this shortcode wherever you see fit.

Should you have any further questions or need assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team.

Dear @Roy Al,

We kindly request that you create a separate topic and provide the website URL along with the WordPress admin credentials (username and password) so that we can conduct a more detailed review.

Thank you for your cooperation.

Best regards,
8Theme Team

Dear Saleh,

We hope this message finds you well.

You may try using the following events in your implementation:

$(document).on('et_ajax_element_loaded etheme_product_grid_ajax_loaded', function (event, data) {

});

We trust this will be helpful for your needs. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
8Theme Team