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Viewing 30 posts - 2,491 through 2,520 (of 5,361 total)
  • Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 08:50

    Hi @kamil109,

    Unfortunate, it requires a lot of customization codes to achieve this. You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

    Alternatively, If you require a paid service, kindly contact the appropriate department through the following link:

    https://www.8theme.com/account/#etheme_customization_panel

    We thank you for your patience and we hope you have a great experience with 8Theme’s Team.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 06:28

    Dear Raj,

    We hope this message finds you well.

    Thank you for reaching out to us. We would like to bring to your attention a helpful guide that may assist you with your request: [WooCommerce Disable Payment Method for Specific Category](https://www.businessbloomer.com/woocommerce-disable-payment-method-for-specific-category/). The article provides clear and detailed instructions on the topic.

    However, please note that implementing your request would require the use of third-party plugins or custom code, which falls outside the scope of the standard support services we offer. We appreciate your understanding in this matter.

    Should you have any further questions or need additional assistance, please feel free to reach out.

    Best regards,
    The 8Theme Team.

    Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 06:10

    Dear Chris,

    Thank you for choosing our services!

    Our team will be in touch with you shortly via email.

    Kind regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 06:07

    Hi @khurram virk,

    1. The category items are coming from the search form, we’ve disabled them for you: https://prnt.sc/hD0V8pirD9cG

    2. Just keep the child theme activated. Since we’re going to copy the template files to child theme.

    3. Do you mean remove the breadcrumb? Try adding this custom CSS codes under Xstore > Theme Options > Theme Custom CSS > Global CSS:

    
    .page-template-default .page-heading {
        display: none;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 16:47

    Dear @kamil109,

    We hope this message finds you well.

    We noticed that you have blocked access to wp-admin and wp-login.php. To further enhance the security and user experience, we recommend hiding the logout URL by adding the following custom CSS code:

    Please navigate to **XStore > Theme Options > Theme Custom CSS > Global CSS** and insert the code below:

    
    .etheme-elementor-off-canvas_content li.woocommerce-MyAccount-navigation-link.woocommerce-MyAccount-navigation-link--customer-logout {
        display: none !important;
    }
    

    We hope this solution proves helpful. Should you have any further questions or need assistance, please feel free to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 16:32

    Dear @Nicolo,

    We hope this message finds you well. Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 16:29

    Hi @Daniel,

    That hook will not work for the AJAX pagination(load more, infinite scroll, …).

    Please try adding this custom code under functions.php file locates in your child theme and delete the previous code:

    
    function woocommerce_template_loop_product_title() {
    	echo '<h2 class="' . esc_attr( apply_filters( 'woocommerce_product_loop_title_classes', 'woocommerce-loop-product__title' ) ) . '">' . get_the_title() . '</h2>'; // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped
    	echo do_shortcode('[revi_widget_product_small]');
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 16:22

    Hi @hafunerix,

    Do you mean the image MUST touch the edge of browser?

    Please try adding this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    .elementor-lightbox .elementor-lightbox-item {
    padding: 0 !important;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 16:17

    Dear Nicolo,

    We hope this message finds you well.

    We would like to inform you that we have adjusted the z-index of the container holding the progress tracker to 1. As a result, it should now appear below the popup elements.

    Could you kindly review the changes at your convenience?

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 15:52

    Hi @khurram virk,

    1. We could see that you’ve already done it.

    2. It seems the Theme File Editor is disabled from your website. In this case, you can use WP Code plugin to insert the custom codes: https://wordpress.org/plugins/insert-headers-and-footers/

    3. Please copy this file xstore/single.php to the child theme: xstore-child/single.php and at the line 104:

    – Change:

    <h2 class="entry-title"><?php the_title(); ?></h2>
    – To:

    <h1 class="entry-title"><?php the_title(); ?></h1>

    4. Add the following code to WP Code plugins:

    
    add_filter('etheme_sidebar_before_title', 'n2t_etheme_sidebar_before_title');
    function n2t_etheme_sidebar_before_title(){
    	return '<p class="widget-title"><span>';
    }
    
    add_filter('etheme_sidebar_after_title', 'n2t_etheme_sidebar_after_title');
    function n2t_etheme_sidebar_after_title(){
    	return '</span></p>';
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 15:43

    Dear Zoljargal,

    We regret to inform you that, in this instance, the custom CSS codes will not be applicable.

    Thank you for your understanding.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 11:12

    Dear @DonDigital,

    We hope this message finds you well.

    We kindly request your assistance in updating all outdated plugins to their latest versions.
    Additionally, we would appreciate it if you could disable any non-essential third-party plugins that are not part of the XStore theme package. For your reference, you can find the list of included plugins here: [Included Plugins](https://www.8theme.com/documentation/xstore/plugins/included-plugins/).

    As your website is currently live, we are unable to perform tests directly on it. Would it be possible for you to create a staging environment so that we can conduct a more thorough debugging process?

    Thank you for your understanding and cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 10:57

    Glad you’ve sorted it out!

    If you need anything else, please let us know.

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 10:56

    Dear @kamil109,

    We hope this message finds you well.

    Could you kindly provide us with access to your WordPress Admin account? This will allow us to take a closer look and assist you more effectively.

    Thank you in advance for your cooperation.

    Best regards,
    8Theme Team.

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 10:54

    Hi @Moshe,

    We means the product URl has the embed Youtube video.

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 08:27

    Dear @JiPanditJI,

    We hope this message finds you well.

    We wanted to inform you that we have hidden the text of the cart element on mobile devices to optimize the spacing. You can view the changes here:
    [Preview](https://prnt.sc/4xYKxrLvAKdD).

    Additionally, we kindly request that you review and edit the slides on your homepage using Elementor for mobile devices, as they currently appear misaligned. You can see the issue here:
    [Preview](https://prnt.sc/E94xe4S8BP8o).

    Thank you for your attention to this matter. Should you need any further assistance, please don’t hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 07:52

    Dear @hafunerix,

    We hope this message finds you well.

    Upon reviewing your website, we noticed that the current product image size is set to 800x800px. While this is functional, we believe it may be slightly small for optimal display.

    We kindly recommend increasing the image size to at least 1500x1500px to enhance the visual quality and user experience.

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 07:47

    Hi @Snowitty,

    It could be done by the Variation Swatches feature. Please take a look at this video: https://www.8theme.com/documentation/xstore/video-tutotials/variation-swatches/.

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 5, 2024 at 06:44

    Dear Moshe,

    We hope this message finds you well.

    1. We are pleased to inform you that the lightbox is now functioning properly.

    2. Could you kindly provide us with the URL of the product that contains the video? This will allow us to review it more thoroughly.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 4, 2024 at 13:57

    Dear @DonDigital,

    We hope this message finds you well.

    We have reviewed the situation, and it appears that everything is functioning correctly now, as shown in the following screenshots:

    – [Screenshot 1](https://prnt.sc/8MUS2nFyiePU)
    – [Screenshot 2](https://prnt.sc/pXKJWFGxAxe0)

    Could you kindly confirm if the issue was related to the cache?

    Thank you for your attention, and please do not hesitate to reach out if further assistance is needed.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 4, 2024 at 11:15

    Dear Nicolo,

    We hope this message finds you well.

    We have tested the issue on our side, and everything appears to be functioning correctly. You can view the results here: [Link](https://www.awesomescreenshot.com/video/33233938?key=11984266036cb64ce430924cb6427a24).

    Could you kindly confirm if everything is working as expected on your end?

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 4, 2024 at 11:06

    Dear Nicolo,

    We hope this message finds you well.

    To adjust the top position of the progress bar, you can apply the following custom CSS code:

    
    .admin-bar .elementor-scrolling-tracker.elementor-scrolling-tracker-horizontal.elementor-scrolling-tracker-alignment- {
        top: -36px;
        position: absolute;
    }
    

    Please feel free to try this solution and let us know how it works for you.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 4, 2024 at 09:56

    Dear Khurram Virk,

    We hope this message finds you well.

    It appears that the login URL has expired once again. Could you kindly update it at your earliest convenience?

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 4, 2024 at 09:32

    Hi @MAHDAR,

    Please update the previous CSS codes to this:

    
    #elementor-popup-modal-115248 .dialog-widget-content {
         right: 0;
         overflow: inherit;
    }
    #elementor-popup-modal-115248 .dialog-close-button {
         width: 40px;
         height: 40px;
    }
    

    Let us know how it goes!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 4, 2024 at 09:00

    Dear Raj,

    We hope this message finds you well.

    You may find the following third-party plugin helpful for your needs: [Disable Payment Method for WooCommerce](https://wordpress.org/plugins/disable-payment-method-for-woocommerce/).

    Alternatively, you can implement custom code by following the guide available here: [WooCommerce – Disable Payment Method for Specific Category](https://www.businessbloomer.com/woocommerce-disable-payment-method-for-specific-category/).

    We hope this information proves useful.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 4, 2024 at 04:29

    Dear Adeeb Ahmed,

    We hope this message finds you well.

    We would like to inform you that the behavior you are experiencing is the default functionality of the WooCommerce plugin for variable products. Specifically, the “Select Options” button will appear on the shop or archive page when a product is of the variable type.

    If your product only has one color or variation, we recommend converting it to a simple product for a more streamlined presentation.

    Should you have any further questions or require assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 4, 2024 at 04:26

    Hi @Khan Arif,

    We’ve already replied to you on this ticket: https://www.8theme.com/topic/xstore-wordpress-woocommerce-support-forum-2/#post-421470.

    Best Regards,
    The 8Theme Team.

    Avatar: Justin
    Luca Rossi
    Support staff
    November 4, 2024 at 04:25

    Dear Mr. Khan Arif,

    We hope this message finds you well.

    It appears that there may be an issue with the website. Could you kindly disable the Litespeed Cache plugin and check if the problem persists?

    If the issue remains unresolved, we would appreciate it if you could provide us with access to your admin account so that we can investigate further.

    Thank you for your cooperation.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 4, 2024 at 04:20

    Hi @Bas Kling,

    We’ve removed the key per your request!

    Best Regards,
    The 8Theme Team.

    Avatar: Justin
    Luca Rossi
    Support staff
    November 3, 2024 at 16:02

    Dear Uttam Pradhan,

    We hope this message finds you well.

    Could you kindly provide us with access to your admin account? This will allow us to conduct a more thorough review and assist you more effectively.

    Thank you for your cooperation.

    Best regards,
    8Theme Team

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Viewing 30 posts - 2,491 through 2,520 (of 5,361 total)
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