Add to cart not working and variation swatching error

This topic has 3 replies, 3 voices, and was last updated 4 weeks ago ago by Luca Rossi

  • Avatar: Adeeb Ahmed
    Adeeb Ahmed
    Participant
    November 2, 2024 at 12:58

    Hi, hope you are well!

    1) after enabling the feature to ‘show add to cart button’ on my products carousel, the button is not as it should be, rather it says ‘select options’ which i dont want

    2) on single product page, even if there are no variation swatches, it asks me to select one

    I will attach both the screenshots so it could be understand better, thank you very much!

    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Khan Arif
    Khan Arif
    Participant
    November 2, 2024 at 17:41

    same issue

    Avatar: Justin
    Luca Rossi
    Support staff
    November 4, 2024 at 04:29

    Dear Adeeb Ahmed,

    We hope this message finds you well.

    We would like to inform you that the behavior you are experiencing is the default functionality of the WooCommerce plugin for variable products. Specifically, the “Select Options” button will appear on the shop or archive page when a product is of the variable type.

    If your product only has one color or variation, we recommend converting it to a simple product for a more streamlined presentation.

    Should you have any further questions or require assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

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