Luca Rossi

Hi @Cristina,

We’ve enabled Stock Status under XStore > Theme Options > WooCommerce(Shop) > Single Product > Layout: https://prnt.sc/3hyxMEWf_0gM

Now everything is working correctly: https://prnt.sc/v4kJ0oBhnSXR.

Could you please check again: https://whatevernacional.com/product/foil-para-toner-arcoiris/?

Thank you!

Hi @jerrymain,

Can you please share the icons again?

We couldn’t see it: https://prnt.sc/6LdPQpFXZpMQ.

Thank you!

Dear @Peter,

We hope this message finds you well.

We would like to inform you that we have created a do_hook shortcode using custom code within the functions.php file located in your child theme. The code is as follows:

add_shortcode( 'do_hook', function( $atts = array(), $content = null, $tag = '' ) {  
    if ( isset( $atts['hook'] ) ) {  
        do_action( $atts['hook'] );  
    }  
    return;  
});  

To implement this, we added the shortcode above the cart form as shown below:

[do_hook hook="woocommerce_before_cart"]  

As a result, the WPLoyalty notification is now displaying correctly. You can view the outcome here: https://prnt.sc/4rWv3K1kR4hT.

Could you kindly review this and confirm if everything is functioning as expected?

Thank you for your time and assistance.

Best regards,
The 8Theme Team

Hi @JiPanditJI,

It doesn’t automatically change the new sale products when the previous sale products are expired.

You are welcome to submit a customization request through the following link: https://www.8theme.com/account/#etheme_customization_panel

Please note that this type of customization falls outside the scope of our standard support services and is therefore not available through our support forum.

Thank you for your understanding.

Best Regards,
8Theme’s Team

Dear @Massimiliano,

Please try with this solution: https://www.8theme.com/topic/how-to-hide-subcategory-from-sidebar-filter-in-shop-page/#post-421097.

Hope it helps!

Dear @JiPanditJI,

We hope this message finds you well.

The sale functionality for products is fully managed by the WooCommerce plugin, and it should operate correctly when the sale dates are properly configured.

Could you kindly clarify the issue you are experiencing? Are the sale products not functioning as expected, or is there another concern?

We would greatly appreciate it if you could provide more details so that we can assist you effectively.

Best regards,
The 8Theme Team

Dear @d88dcjj,

After reviewing the issue, we have determined that it is not related to either the child theme or the parent theme.

Upon inspecting some of the variation products, we noticed that custom attributes were being used instead of the global attributes (as highlighted in the red square here: https://tinyurl.com/2ym7bgtm).

To resolve the issue, we switched to the global attributes, and the product is now functioning correctly: (https://www.kinkycloth.com/products/daddy-cursive-unisex-jersey-short-sleeve-tee/).

We kindly request that you review each product and update the attributes accordingly to ensure everything works as expected.

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Abhijeet Kumar,

We hope this message finds you well.

Please note that the draft/pending products are accessible if you are logged in using an administrator account. We kindly recommend checking it in private/incognito mode for confirmation.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear Cristina,

We hope this message finds you well.

We wanted to inform you that we are currently unable to access your website. Please find a screenshot of the issue for your reference: (https://prnt.sc/gTs7427bs9iF).

Could you kindly review this matter at your earliest convenience?

Thank you for your attention to this.

Best regards,
The 8Theme Team

Hi @Abdul Moiz,

The hook we provided is very clear. Please take some Google searchs for this.

It could be like this:

add_action('woocommerce_email_before_order_table', 'n2t_woocommerce_email_before_order_table', 100, 4);
function n2t_woocommerce_email_before_order_table($order, $sent_to_admin, $plain_text, $email){
if($order->get_status() == 'completed'):
	?>
    <style> table tr td {text-align: center !important;} </style>
	<?php
endif;
}

Please note the code above didn’t test yet in real website.

Best regards,
The 8Theme Team

Let us know how it goes!

Best regards,
8Theme’s Team

Dear @Sefat,

We hope this message finds you well.

We would like to bring to your attention that we are still encountering the following issue: [Link to the issue](https://tinyurl.com/24h2xgqb).

Could you kindly reach out to your hosting provider to address this matter?

Thank you for your prompt attention to this issue.

Best regards,
The 8Theme Team

Hi @stemalo,

We’ve removed the Inter from which is loading from WooCommerce plugin for you by adding this custom code under functions.php file of child theme:

add_filter( 'wp_theme_json_data_theme', 'disable_inter_font', 100 );
function disable_inter_font( $theme_json ) {
    $theme_data = $theme_json->get_data();
    $font_data  = $theme_data['settings']['typography']['fontFamilies']['theme'] ?? array();

    // The font name to be removed
    $font_name = 'Inter';

    // Check if 'Inter' font exists
    foreach ( $font_data as $font_key => $font ) {
        if ( isset( $font['name'] ) && $font['name'] === $font_name ) {
            // Remove the font
            unset($font_data[$font_key]); 
            
            // Update font data
            $theme_json->update_with( array(
                'version'  => 1,
                'settings' => array(
                    'typography' => array(
                        'fontFamilies' => array(
                            'theme' => $font_data,
                        ),
                    ),
                ),
            ) );
            break;
        }
    }
    return $theme_json;
}

For more information, please take a look at this article: https://stackoverflow.com/questions/79110651/how-to-remove-very-heavy-inter-font-from-woocommerce.

Hope it helps!

Dear @Abdul Moiz,

Thank you for reaching out to us.

The provided hook will apply to all your order-related emails. Kindly review the following code snippet, which you can use to target completed orders:

do_action( 'woocommerce_email_before_order_table', $order, $sent_to_admin, $plain_text, $email );  

Please note, however, that any additional customization beyond this would fall outside the scope of the standard support services we provide.

We sincerely appreciate your understanding in this matter. Should you have any further questions, feel free to let us know.

Best regards,
The 8Theme Team

Dear @Rokas,

We kindly recommend disabling all third-party plugins that are not included with XStore. You can find the list of included plugins here: (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). Once you have done this, please clear your browser’s cache and check if the issue persists. It is possible that one of the additional plugins may be causing the problem.

If the issue continues, we suggest switching to the Parent Theme if you are currently using the Child Theme on your site. After clearing the cache, please test again. Additionally, we recommend performing the same test using the default WooCommerce theme, Storefront, as the issue might be related to custom code in your Child Theme.

Please let us know the results of these tests so we can assist you further.

Best regards,
The 8Theme Team