Luca Rossi

Hi @Abdulaziz,

Please take a look at this document: https://www.8theme.com/documentation/xstore/xstore-features/xstore-built-in-woocommerce-email-builder/.

Hope it helps!

Best regards,
8Theme’s Team

Dear Mick,

We hope you are doing well.

To edit your slider, please navigate to the WordPress dashboard and go to **Slides > All Slides**. You can find a reference screenshot here: [Screenshot](https://prnt.sc/Egeb34LDGtWm).

For further details, please refer to the following documentation:
– https://www.8theme.com/documentation/xstore/video-tutotials/xstore-advanced-slider-with-elementor/
– https://www.8theme.com/documentation/xstore/slider-set-up/xstore-slider-with-elementor-plugin/

Should you need any additional assistance, please feel free to reach out.

Best regards,
8Theme Team

Dear @Nirmalya,

We hope you are doing well.

To make the necessary changes, please edit the header using Elementor and then modify the menu navigation element accordingly. You can refer to the following documentation for detailed guidance:
(https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/)

Should you require any further assistance, please feel free to reach out.

Best regards,
The 8Theme Team

Dear @anli75,

We hope you are doing well.

Could you kindly provide us with detailed steps to reproduce this issue? We attempted to edit the header using Elementor and saved it; however, the issue is NOT persists. Header’s still showing up on the website.

Your assistance would be greatly appreciated.

Thank you in advance for your support.

Best regards,
8Theme Team

Dear @R.Cristofor,

Sorry for the confusion!

We’ve switched back to the Checkout Multistep for you.

Everything should be working correctly now: https://www.awesomescreenshot.com/image/53598879?key=7499bf9864450e4e4981c2715a75db73.

Best regards,
8Theme’s Team

Hi @Manlaibayar,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hi @Kingsley,

Can you test the plugin conflicts first?

You can disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Let us know how it goes!

Best Regards,
8Theme’s Team

Dear @Terpsauce,

In your initial response, you mentioned the breadcrumb on the shop page. Based on that, we considered the differences between the shop page and other pages and implemented custom CSS accordingly.

In your latest video, you referred to the breadcrumb on the single product page. We have now updated the breadcrumb styles based on your product pages. Could you please review the changes and let us know if everything appears as expected?

Regarding the blog page issues, our custom CSS should not affect other elements. Below are the custom CSS codes we applied, which are located under XStore > Theme Options > Theme Custom CSS > Global CSS:

div#breadcrumb a {
    color: #b5b5b5;
}

div#breadcrumb a:hover {
    color: #fff;
    opacity: 1;
}

div#breadcrumb span.delimeter {
    color: #fff;
}

We kindly suggest that you double-check the blog settings under XStore > Theme Options > Blog to ensure everything is configured correctly.

Please let us know if you need any further assistance.

Best regards,
8Theme Team

Hi @Manhal,

Can you please update the previous CSS code to this?

body .content-product .product-excerpt,
body .content-product .products-page-cats {
    min-height: 50px;
}

Let us know how it goes!

Dear @R.Cristofor,

We have reviewed the WooCommerce error logs and identified the following issue: (https://prnt.sc/6IuUJM5f6bI9).

It appears that the error is related to the Fluid Checkout plugin. Could you kindly deactivate this plugin and check if the issue persists?

Thank you for your time and assistance.

Best regards,
8Theme Team

Dear @Terpsauce,

We hope you are doing well.

It appears that you have moved to the LIVE site. Could you kindly create an admin account for us as well?

We would greatly appreciate your assistance.

Thank you in advance!

Best regards,
8Theme Team

Dear @Terpsauce,

Before proceeding with the update of the custom CSS codes, could you kindly confirm whether the breadcrumb on other pages should be exactly the same as the breadcrumb on the shop page?

Here is a reference for your review: (https://prnt.sc/6kWu60mkPLz8).

We appreciate your confirmation.

Best regards,
8Theme Team

Hello @Nirmalya,

Thank you for reaching out to us.

To optimize your site and improve its speed without using third-party plugins, we recommend the following steps:

– Optimize Images – Compress and resize images before uploading them to your site to reduce loading times.

– Enable Browser Caching – Configure your server to store static resources in the user’s browser for faster subsequent visits.

– Minimize CSS and JavaScript – Remove unnecessary spaces, comments, and characters from your CSS and JavaScript files to reduce their size.

– Optimize Database – Regularly clean up your database by removing unnecessary data, such as post revisions and spam comments.

– Enable GZIP Compression – Compress your website files to reduce their size and improve loading speed.

– Reduce HTTP Requests – Minimize the number of requests by combining CSS and JavaScript files where possible.

– Use a Content Delivery Network (CDN) – If possible, serve static files from a CDN to reduce server load and improve speed.

– Optimize Web Hosting – Ensure that your hosting provider offers fast and reliable performance, as server response time plays a crucial role in site speed.

By implementing these optimizations, you can enhance your website’s performance without relying on third-party plugins.

For more information, you can take a look at this article: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/.

If you would like to use WP-Rocket plugin, please also check this: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/.

Best Regards,
8Theme’s Team

Dear @nebcreative,

We want to assure you that we are always here to support you.

Please feel free to update us on how everything is going. We would be happy to assist you further if needed.

Best regards,
The 8Theme Team

Dear @nebcreative,

We would like to inform you that we have removed our custom code from the functions.php file located in your child theme. However, the footer is still not displaying in full width. This confirms that the issue is not related to our custom code.

Could you kindly review the matter again?

If you would like to make the single product full-width, please add this custom CSS codes:

.single-product .content-page.container {
    max-width: 100%;
    padding: 0;
    width: 100%;
}

.single-product .et-footers-wrapper footer.footer.text-color-light {
    padding-left: 0;
    padding-right: 0;
}

.single-product .col-md-12.product-content.sidebar-position-without {
    max-width: 1170px;
    margin: 0 auto;
    display: block;
    float: none;
}

Best regards,
8Theme Team