Hi @Sadrettin,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Dear @luc,

Can you please try adding this custom code under functions.php file locates in your child theme?

add_filter('woocommerce_order_button_text', 'n2t_woocommerce_order_button_text', 100);
function n2t_woocommerce_order_button_text(){
return 'Plaats bestelling';
}

Hope it helps!

Dear @lollo,

Thank you for reaching out.

To achieve the desired functionality, please follow these steps:

1. First, assign an ID name to the relevant section, as shown in the screenshot below:
https://prnt.sc/0MR906VJNslK

2. Once the ID has been added, please link your button using the following format:
#your-id

We hope this information is helpful. Should you have any further questions, please don’t hesitate to contact us.

Best regards,
The 8Theme Team

Dear @Namaste,

We hope this message finds you well.

Upon reviewing your website, we noticed that certain settings within the WP Rocket plugin are currently disabled. To help enhance your website’s performance, we kindly recommend reviewing and enabling the following key features:

– Remove Unused CSS: https://docs.wp-rocket.me/article/1529-remove-unused-css
– Load JavaScript Deferred: https://docs.wp-rocket.me/article/1265-load-javascript-deferred
– Delay JavaScript Execution: https://docs.wp-rocket.me/article/1349-delay-javascript-execution

Additionally, we observed that your website has approximately 30 active plugins. We suggest reviewing and deactivating any unnecessary plugins, as having too many active plugins may negatively impact your website’s loading speed and overall performance.

Should you need any assistance or further clarification, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @theimportedproductswebsite,

Please try adding the following under functions.php file loacates in your child theme:

add_filter( 'woocommerce_checkout_fields', 'bbloomer_simplify_checkout_virtual' );
function bbloomer_simplify_checkout_virtual( $fields ) {
    unset($fields['billing']['billing_postcode']);
    return $fields;
}

add_filter('woocommerce_billing_fields', 'custom_billing_fields', 1000, 1);
function custom_billing_fields( $fields ) {
    $fields['billing_email']['required'] = false;
    return $fields;
}

Hope it helps!

Dear @luc,

We hope this message finds you well.

Could you kindly provide us with some screenshots and the corresponding page URLs? We are currently unable to locate the texts you mentioned.

Thank you in advance for your assistance.

Best regards,
The 8Theme Team

Dear @martijntje,

Your size of heading is incorrect, please try with this custom CSS codes instead:

body h3
{
     font-family: "niveau-grotesk", sans-serif;
     font-weight: 600;
     font-style: normal;
     color: #e51f25;
     font-size: 28px;
     line-height: 28px;
}

Hope it helps!

Dear @Deborah,

Please try with this custom code instead:

add_filter( 'woocommerce_product_add_to_cart_text', 'custom_add_to_cart_price', 999, 2 ); // Shop and other archives pages
add_filter( 'woocommerce_product_single_add_to_cart_text', 'custom_add_to_cart_price', 999, 2 ); // Single product pages
function custom_add_to_cart_price( $button_text, $product ) {
	if( $product->is_type('variable') ) {
		$product_price = wc_price( wc_get_price_to_display( $product, array( 'price' => $product->get_variation_price() ) ) );
		return $button_text . ' – ' . strip_tags( $product_price );
	} else {
		$product_price = wc_price( wc_get_price_to_display( $product ) );
		return $button_text . ' – ' . strip_tags( $product_price );
    }
}

Hope it helps!

Dear @M.,

Thank you for reaching out.

In this case, we kindly recommend that you contact Klarna’s support team and request the specific hooks responsible for rendering the Klarna buttons and messages. Once you have this information, please share it with us, and we will be happy to assist you in adding them to your checkout and cart pages.

Here are the available hooks on cart & checkout page:

– https://www.businessbloomer.com/woocommerce-visual-hook-guide-checkout-page/
– https://www.businessbloomer.com/woocommerce-visual-hook-guide-cart-page/

Best regards,
The 8Theme Team

Dear @nebcreative,

We hope this message finds you well.

We have noticed that your live website currently has 51 active plugins, whereas the development site has only 39 active plugins.

Could you kindly review and compare the active plugins on both environments and test for any potential conflicts?

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Dear @anhph1,

We hope this message finds you well.

We would like to inform you that we have created a new template builder for the search results page, and it is now functioning properly. You can access it via the following link:

https://***etbisanphukhoa.com/wp-admin/post.php?post=3599&action=elementor

At your convenience, could you kindly take a moment to review it?

Thank you very much for your time and support.

Best regards,
The 8Theme Team

Dear @Goostaf,

Thank you for reaching out.

Regarding your inquiry, the “Add to Cart” links are generated by WooCommerce. To modify these links, please follow the steps below:

1. Copy the following template file from the WooCommerce plugin directory:

- /wp-content/plugins/woocommerce/templates/loop/add-to-cart.php

2. Paste it into your child theme directory at the following location:

- /wp-content/themes/xstore-child/woocommerce/loop/add-to-cart.php

3. Once the file is in place, please locate the following line of code:

esc_url( $product->add_to_cart_url() ),

4. Replace it with:

'#',

This change will update the “Add to Cart” link as intended.

We hope this helps. Should you have any further questions or need additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hi @anhph1,

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best Regards,
8Theme’s Team

Dear @Filip,

Thank you for reaching out.

Please note that implementing the requested functionality would require extensive customization through additional coding. For your reference, you may find the following article helpful: https://stackoverflow.com/a/53872857.

If you would prefer professional assistance, our development team offers customization services. You are welcome to submit a request via our Customization Panel at: https://www.8theme.com/account/#etheme_customization_panel. Kindly be advised that such services may incur additional charges.

Should you have any further questions or need additional support, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @nebcreative,

We hope this message finds you well.

Could you kindly set up a staging site for us to assist in debugging the current issues? You may use the following plugin to create the staging environment: https://wordpress.org/plugins/wp-staging/

Alternatively, please feel free to reach out to your hosting provider, as they may offer a built-in staging feature.

Thank you for your cooperation.

Best regards,
The 8Theme Team