Forum Replies Created

Viewing 30 posts - 1,111 through 1,140 (of 5,361 total)
  • Avatar: Justin
    Luca Rossi
    Support staff
    May 9, 2025 at 05:25

    Hi @martijntje,

    You can try with this code:

    
    body h2.products-title.cross-sell-products-title {
         font-family: "niveau-grotesk", sans-serif;
         font-weight: 600;
         font-style: normal;
         color: #e51f25;
         font-size: 28px;
         line-height: 28px;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    May 8, 2025 at 12:19

    Hi @Sadrettin,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 8, 2025 at 11:17

    Dear @Jamall,

    Thank you for reaching out.

    Yes, our development team does offer website speed optimization services. We kindly invite you to submit a request through our Customization Panel, which can be accessed at the following link: https://www.8theme.com/account/#etheme_customization_panel.

    Please note that customization services may incur additional charges.

    If you have any further questions or require additional assistance, please do not hesitate to contact us. We are always happy to help.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 8, 2025 at 11:15

    Dear @luc,

    Can you please try adding this custom code under functions.php file locates in your child theme?

    
    
    add_filter('woocommerce_order_button_text', 'n2t_woocommerce_order_button_text', 100);
    function n2t_woocommerce_order_button_text(){
    return 'Plaats bestelling';
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    May 8, 2025 at 10:57

    Dear @mtechnical Ltd,

    We hope this message finds you well.

    We would like to inform you that we have implemented the necessary code snippet to make the county field a required input.

    At your convenience, could you kindly review the changes and confirm if everything is functioning as expected?

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 8, 2025 at 10:08

    Dear @lollo,

    Thank you for reaching out.

    To achieve the desired functionality, please follow these steps:

    1. First, assign an ID name to the relevant section, as shown in the screenshot below:
    https://prnt.sc/0MR906VJNslK

    2. Once the ID has been added, please link your button using the following format:
    #your-id

    We hope this information is helpful. Should you have any further questions, please don’t hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 8, 2025 at 09:37

    Dear @mtechnical Ltd,

    We hope this message finds you well.

    We would like to inform you that the “County” field is now a required field during the checkout process. You may view a screenshot of the requirement here: https://prnt.sc/VhP978-0vuwt/.

    It appears that your website is currently utilizing the Booster for WooCommerce plugin. Please note that you can manage and configure all checkout fields, including the “County” field, via the following link:

    https://www.***gation.co.uk/wp-admin/admin.php?page=wcj-plugins&wcj-cat=cart_and_checkout&wcj-cat-nonce=87f1c8599e§ion=checkout_core_fields

    Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 8, 2025 at 08:40

    Dear @Namaste,

    We hope this message finds you well.

    Upon reviewing your website, we noticed that certain settings within the WP Rocket plugin are currently disabled. To help enhance your website’s performance, we kindly recommend reviewing and enabling the following key features:

    – Remove Unused CSS: https://docs.wp-rocket.me/article/1529-remove-unused-css
    – Load JavaScript Deferred: https://docs.wp-rocket.me/article/1265-load-javascript-deferred
    – Delay JavaScript Execution: https://docs.wp-rocket.me/article/1349-delay-javascript-execution

    Additionally, we observed that your website has approximately 30 active plugins. We suggest reviewing and deactivating any unnecessary plugins, as having too many active plugins may negatively impact your website’s loading speed and overall performance.

    Should you need any assistance or further clarification, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 8, 2025 at 06:02

    Dear @nebcreative,

    Kindly let us know once the staging site is ready for our review.

    Thank you in advance.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 8, 2025 at 05:59

    Hi @theimportedproductswebsite,

    Please try adding the following under functions.php file loacates in your child theme:

    
    add_filter( 'woocommerce_checkout_fields', 'bbloomer_simplify_checkout_virtual' );
    function bbloomer_simplify_checkout_virtual( $fields ) {
        unset($fields['billing']['billing_postcode']);
        return $fields;
    }
    
    add_filter('woocommerce_billing_fields', 'custom_billing_fields', 1000, 1);
    function custom_billing_fields( $fields ) {
        $fields['billing_email']['required'] = false;
        return $fields;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    May 8, 2025 at 05:43

    Dear @mtechnical Ltd,

    We hope this message finds you well.

    We have noticed that the “State” field is already set as mandatory on the following website: https://prnt.sc/tuT-evunfuIB.

    It appears that the necessary update may only be required on the https://www.rclirrigation.co.uk/ website. To proceed with the necessary adjustments, could you kindly provide us with the admin account credentials?

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 8, 2025 at 05:28

    Dear @luc,

    We hope this message finds you well.

    Could you kindly provide us with some screenshots and the corresponding page URLs? We are currently unable to locate the texts you mentioned.

    Thank you in advance for your assistance.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 7, 2025 at 18:18

    Dear @Deborah,

    1. It would require many customization codes to achieve this function and fall out of scope our support standard services we provide. If you would prefer professional assistance, our development team offers customization services. You are welcome to submit a request via our Customization Panel at: https://www.8theme.com/account/#etheme_customization_panel. Kindly be advised that such services may incur additional charges.

    2. Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    .etheme-product-grid-item .footer-inner .button {
        text-indent: -9999px;
    }
    

    Kind regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 7, 2025 at 18:13

    Dear @martijntje,

    Your size of heading is incorrect, please try with this custom CSS codes instead:

    body h3
    {
         font-family: "niveau-grotesk", sans-serif;
         font-weight: 600;
         font-style: normal;
         color: #e51f25;
         font-size: 28px;
         line-height: 28px;
    }

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    May 7, 2025 at 13:03

    Dear @mtechnical Ltd,

    We hope this message finds you well.

    In order to review and verify your current settings, we kindly request temporary access to your WordPress admin panel.

    To grant us access, please create a new user account with Administrator privileges via your WordPress Dashboard. Once the account has been created, we would appreciate it if you could securely share the login credentials with us through the Private Content section provided for this purpose.

    Thank you for your cooperation and support.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 7, 2025 at 10:50

    Dear @Deborah,

    Please try with this custom code instead:

    
    add_filter( 'woocommerce_product_add_to_cart_text', 'custom_add_to_cart_price', 999, 2 ); // Shop and other archives pages
    add_filter( 'woocommerce_product_single_add_to_cart_text', 'custom_add_to_cart_price', 999, 2 ); // Single product pages
    function custom_add_to_cart_price( $button_text, $product ) {
    	if( $product->is_type('variable') ) {
    		$product_price = wc_price( wc_get_price_to_display( $product, array( 'price' => $product->get_variation_price() ) ) );
    		return $button_text . ' – ' . strip_tags( $product_price );
    	} else {
    		$product_price = wc_price( wc_get_price_to_display( $product ) );
    		return $button_text . ' – ' . strip_tags( $product_price );
        }
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    May 7, 2025 at 10:20

    Hi @mtechnical Ltd,

    Please try adding this custom code under functions.php file locates in your child theme:

    
    add_filter( 'woocommerce_checkout_fields' , 'remove_state_checkout_fields' );
    
    function remove_state_checkout_fields( $fields ) {
        unset($fields['billing']['billing_state']); // Remove state field from billing section
        unset($fields['shipping']['shipping_state']); // Remove state field from shipping section
        return $fields;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    May 7, 2025 at 09:57

    Dear @M.,

    Thank you for reaching out.

    In this case, we kindly recommend that you contact Klarna’s support team and request the specific hooks responsible for rendering the Klarna buttons and messages. Once you have this information, please share it with us, and we will be happy to assist you in adding them to your checkout and cart pages.

    Here are the available hooks on cart & checkout page:

    https://www.businessbloomer.com/woocommerce-visual-hook-guide-checkout-page/
    https://www.businessbloomer.com/woocommerce-visual-hook-guide-cart-page/

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 7, 2025 at 08:13

    Dear @mtechnical Ltd,

    We hope this message finds you well.

    Could you kindly confirm whether you would like the “County” field to be made mandatory or removed entirely from the checkout form?

    We look forward to your response.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 7, 2025 at 05:57

    Dear @nebcreative,

    We hope this message finds you well.

    We have noticed that your live website currently has 51 active plugins, whereas the development site has only 39 active plugins.

    Could you kindly review and compare the active plugins on both environments and test for any potential conflicts?

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 6, 2025 at 17:59

    Hi @Vipin Saini,

    Please remove the previous CSS code and add this custom CSS code instead:

    .single-product h1.product_title {
        font-style: italic;
        font-size: 40px !important;
    }
    
    .single-product h1.product_title b {
        font-weight: bold;
        font-size: 60px !important;
        font-style: normal;
    }

    https://tinyurl.com/22tw984b

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    May 6, 2025 at 17:53

    Dear @anhph1,

    We hope this message finds you well.

    We would like to inform you that we have created a new template builder for the search results page, and it is now functioning properly. You can access it via the following link:

    https://***etbisanphukhoa.com/wp-admin/post.php?post=3599&action=elementor

    At your convenience, could you kindly take a moment to review it?

    Thank you very much for your time and support.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 6, 2025 at 12:21

    Dear @Vipin Saini,

    You can try with this solution:

    1. Add b tag to your product title: https://tinyurl.com/2xlrez96.

    2. Add this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    .product_title b {
        font-weight: 900 !important;
        font-style: italic !important;
        font-size: 60px !important;
    }
    

    Kind regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 6, 2025 at 09:56

    Dear @Goostaf,

    Thank you for reaching out.

    Regarding your inquiry, the “Add to Cart” links are generated by WooCommerce. To modify these links, please follow the steps below:

    1. Copy the following template file from the WooCommerce plugin directory:

    - /wp-content/plugins/woocommerce/templates/loop/add-to-cart.php

    2. Paste it into your child theme directory at the following location:

    - /wp-content/themes/xstore-child/woocommerce/loop/add-to-cart.php

    3. Once the file is in place, please locate the following line of code:

    esc_url( $product->add_to_cart_url() ),

    4. Replace it with:

    '#',

    This change will update the “Add to Cart” link as intended.

    We hope this helps. Should you have any further questions or need additional assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 6, 2025 at 09:26

    Hi @Deborah,

    Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    .single-product .woocommerce-variation.single_variation,
    .single-product a.reset_variations,
    .single-product .woocommerce-variation-add-to-cart .quantity {
        display: none !important;
    }
    

    https://prnt.sc/d-gxKDrY743B

    Kind regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 6, 2025 at 08:52

    Hi @anhph1,

    We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
    Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

    Let us know the results.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 5, 2025 at 16:27

    Dear @MonnaChu,

    Thank you for reaching out to us.

    We would like to inform you that our team offers a website speed optimization service, which is based on the Google PageSpeed Insights score.

    Upon reviewing your website, we found that it already performs very well. You can view the current performance score here:
    https://pagespeed.web.dev/analysis/https-www-vieenary-com/l17qxach44?hl=en&form_factor=desktop

    Given the excellent results, there appears to be limited room for further improvement.

    Could you please clarify what specific speed enhancements you are looking to achieve for your website? This will help us better understand your expectations and determine how we can assist you further.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 5, 2025 at 16:24

    Dear @Filip,

    Thank you for reaching out.

    Please note that implementing the requested functionality would require extensive customization through additional coding. For your reference, you may find the following article helpful: https://stackoverflow.com/a/53872857.

    If you would prefer professional assistance, our development team offers customization services. You are welcome to submit a request via our Customization Panel at: https://www.8theme.com/account/#etheme_customization_panel. Kindly be advised that such services may incur additional charges.

    Should you have any further questions or need additional support, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 5, 2025 at 14:00

    Dear @luc,

    We hope this message finds you well.

    We would like to inform you that we have made the following updates to improve the layout and functionality:

    1. The z-index of the mega menu element has been increased to 999.
    You can view the changes here: https://tinyurl.com/2b5wpcdt

    2. The z-index of the sticky header has been reduced to 99.
    Please refer to the update here: https://tinyurl.com/2aywbfce

    3. The z-index of the container that includes the off-canvas mobile menu has also been adjusted.
    Details can be found here: https://tinyurl.com/276drd5o

    We hope these changes are helpful. If you can’t get it done, we’re ready to help you to fix this issue.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    May 5, 2025 at 09:59

    Dear @nebcreative,

    We hope this message finds you well.

    Could you kindly set up a staging site for us to assist in debugging the current issues? You may use the following plugin to create the staging environment: https://wordpress.org/plugins/wp-staging/

    Alternatively, please feel free to reach out to your hosting provider, as they may offer a built-in staging feature.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

  • 1 2 3 37 38 39 177 178 179
    Viewing 1,140 results - 1,111 through 1,140 (of 5,361 total)
Viewing 30 posts - 1,111 through 1,140 (of 5,361 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.