Forum Replies Created

Viewing 30 posts - 3,631 through 3,660 (of 5,361 total)
  • Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2024 at 07:46

    Dear @Cr3atorf1lm,

    We hope this message finds you well. We are reaching out to request your assistance with upgrading the PHP version on your server to 8.1. Additionally, we would appreciate your help in increasing the WP_MEMORY_LIMIT to 512MB. For guidance on how to do this, please refer to the following article: [https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/](https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/).

    Should these adjustments not resolve the issues we are encountering, we would need access to your WP Admin and FTP accounts to further investigate and address the problem.

    To grant WP-Admin access, kindly create a new user account with an administrator role via your WordPress Dashboard. Once the account is set up, please securely share the login credentials with us through the Private Content section designated for this purpose.

    For FTP access, please provide us with the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you require assistance in setting up these credentials, your hosting provider should be able to assist you.

    Thank you for your cooperation and assistance. We look forward to your prompt response.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2024 at 07:38

    Dear @shopsangam,

    We kindly request that you get in touch with our development team regarding your inquiry: https://www.8theme.com/account/#etheme_customization_panel. Other members of our staff will be available to respond to you as needed.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2024 at 05:31

    Dear @spirtx,

    We are pleased to inform you that we have successfully placed a new order for our mobile device, and it is functioning properly.

    We are delighted to hear that everything is now working smoothly.

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2024 at 05:26

    Hi @coffeedog,

    We couldn’t see our custom CSS codes in this stylesheet file: https://coffeedog.cz/wp-content/themes/xstore-child/style.css?ver=1.0.

    Could you please double check again?

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2024 at 05:20

    Hi @Sam,

    We’ve changed the Cart Elemenent to shortcode and it’s working fine now:

    https://prnt.sc/Ex2PcnvIRejJ

    Can you please check?

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2024 at 05:08

    Hi @shopsangam,

    Should you require personalized customization services, we kindly invite you to submit a request via our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel This will enable you to engage directly with our team of technicians.
    Please note that customization services are subject to additional charges. The precise amount will be determined after a thorough review of your specific requirements.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2024 at 05:03

    Hi @Bagwani,

    We’ve updated the custom CSS codes a bit.

    Can you check now?

    Thank you!

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 15:35

    Hi @Ankit Khandelwal,

    Please don’t set manually the margin for images to make them center, you can use the Justify Content or Align Items options: https://prnt.sc/ilFb_yGm7iJ9

    We’ve already done that for you. Please check now.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 15:20

    Another image.

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 15:20

    Hi @spirtx,

    We’ve made 2 orders and they worked fine.

    Could you please try again?

    Thank you!

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 14:59

    Hi @coffeedog,

    Where did you add the custom CSS codes?

    We couldn’t find it.

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 14:48

    Hi @Bagwani,

    We’ve already added the custom CSS codes and this is how it looks on our end:

    https://prnt.sc/4G_cBVbmNHia

    Please check.

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 14:13

    Hi @Bagwani,

    The automatically switching the Free Shipping or Shipping Cart is not available in our XStore theme by default.

    However, you are welcome to submit a feature request on our request board at https://www.8theme.com/taskboard/. Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

    If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
    Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 14:09

    Hi @Gbp,

    As we suggest in the previous reply, you MUST copy that file into the child theme.

    So the correct path should be: /wp-content/themes/xstore-child/woocommerce/checkout/thankyou-advanced.php

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 14:08

    Hi @Bagwani,

    Please also add this custom CSS codes:

    
    @media (max-width: 480px){
        a.custom-btn {
            display: block;
            margin: 0;
            font-size: 14px;
            padding: 10px 20px;
        }
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 12:19

    Dear @Bagwani,

    We hope this message finds you well. To assist you with configuring shipping methods, we recommend reviewing the following article from WooCommerce: [Hide Other Shipping Methods When Free Shipping is Available](https://woocommerce.com/document/hide-other-shipping-methods-when-free-shipping-is-available/).

    We trust this resource will be helpful to you. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 11:57

    Hi @coffeedog,

    Please try with this custom CSS instead:

    
    .woocommerce-product-rating a,
    a.reset_variations,
    .category-description a, 
    .page-description a, 
    .term-description a,
    .content-article.entry-content a,
    .et-follow-buttons a,
    .single-product-socials a {
        color: #0d56c9;
    }
    

    https://prnt.sc/BMBNaMXlL2pr

    https://prnt.sc/FyAI40s84QNY

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 11:03

    Hi @Sam,

    We’ve added the following codes under functions.php file locates in your child theme:

    
    function etheme_update_cart_item_quantity() {
    	if ( ( isset( $_REQUEST['item_id'] ) && $_REQUEST['item_id'] ) && isset( $_REQUEST['qty'] ) ) {
    		global $woocommerce;
    		if ( $_REQUEST['qty'] )
    			WC()->cart->set_quantity( $_REQUEST['item_id'], $_REQUEST['qty'] );
    		else
    			WC()->cart->remove_cart_item($_REQUEST['item_id']);
    	}
    	WC_AJAX::get_refreshed_fragments();
    }
    

    Now everything is working fine now.

    Can you please check again?

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 10:09

    Dear @imguser,

    We hope this message finds you well. Upon reviewing your shop page, I am pleased to inform you that we no longer observe the critical errors that were previously reported.

    Regarding the notice errors on the single product page, it is advisable to disregard them for now. These notices are appearing because the section elements are still being utilized in your single product builder, as shown here: https://prnt.sc/U8eCZJd2_7_x.

    Should you wish to eliminate these notice messages, we recommend converting all your section elements to container elements. Detailed guidance on how to make this conversion can be found here: https://elementor.com/help/convert-existing-sections-to-containers/.

    Thank you for your attention to this matter. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 09:59

    Hi @coffeedog,

    Can you please update the custom CSS code to this?

    
    a {
        color: #0d56c9 !important;
    }
    

    Let us know how it goes!

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 09:50

    Hi @Fernando,

    Please also add this custom CSS:

    
    .wc_gc_send_as_gift_wrapper {order: 3;padding-top: 1em;padding-bottom: 0 !important;}
    
    .woocommerce_gc_giftcard_form_wrapper {order: 4;}
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 07:54

    Dear @coffeedog,

    Thank you for reaching out to us.

    Currently, our platform does not support the functionality to set a global color for links, as each demo possesses a unique main color which could potentially conflict with a global setting.

    However, you can achieve your desired result by implementing the following custom CSS code. Please navigate to XStore > Theme Options > Theme Custom CSS > Global CSS, and insert:

    
    a {
        color: #0d56c9;
    }
    

    We hope this solution meets your needs. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 07:42

    Dear Chandru,

    Thank you for reaching out to us.

    We regret to inform you that the feature you are inquiring about is not currently supported by our XStore theme. However, we suggest exploring the following third-party plugins which may offer the functionality you require:

    – Order Minimum Amount for WooCommerce: [https://wordpress.org/plugins/order-minimum-amount-for-woocommerce/](https://wordpress.org/plugins/order-minimum-amount-for-woocommerce/)

    Additionally, you might consider implementing custom code to achieve your desired outcome. You can find more information on this at the following link:
    – WooCommerce Documentation on Minimum Order Amount: [https://woocommerce.com/document/minimum-order-amount/](https://woocommerce.com/document/minimum-order-amount/)

    Please be advised that any issues arising from the use of third-party plugins or custom codes should be directed to the respective plugin authors or developers, as these fall outside the scope of our standard support services.

    Thank you for your understanding.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 07:28

    Hi @carlyliczyk,

    We couldn’t see the custom CSS codes there: https://prnt.sc/bt9WFU2im9PK. Where did you add the custom CSS codes?

    We’ve also add the CSS codes for you about the buttet size and here is the result:

    https://prnt.sc/i4qIaqr_dx0e

    Can you please check again?

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 04:31

    Hi @carlyliczyk,

    The correct custom CSS Codes are:

    
    body .elementor-element .swiper-button-next,
    body .elementor-element .swiper-button-prev {
        top: calc(50% - var(--arrow-size, 50px) / 2) !important;
    }
    

    And:

    
    body .swiper-pagination .swiper-pagination-bullet {
        width: 15px !important;
        height: 15px !important;
    }
    

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 04:28

    Dear Abhimanyu,

    We hope this message finds you well. We would like to suggest that you may select any third-party plugins that meet your requirements. Please feel free to choose the ones that best fit your needs.

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 04:22

    Dear @Bagwani,

    We are pleased to inform you that we have successfully integrated the WhatsApp button within the “Request a Quote” popup content as per your request. You can review the implementation at the following link: [https://prnt.sc/oyl3uc2s1Kwa](https://prnt.sc/oyl3uc2s1Kwa).

    The custom CSS code is located under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    a.custom-btn {
        background: #00aa63;
        color: #fff !important;
        padding: 15px 25px;
        margin-left: 15px;
        border-radius: 7px;
    }
    

    Should you have any further modifications or additional requests, please do not hesitate to reach out.

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 04:05

    Dear Carly,

    We are pleased to inform you that we have successfully implemented the custom CSS codes as requested. You can review the changes at the following link: [https://prnt.sc/UWsExdJ9VL3a](https://prnt.sc/UWsExdJ9VL3a).

    Could you please clear your browser caches and verify the modifications on your end?

    Thank you for your cooperation.

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 6, 2024 at 09:58

    Hi @Salman,

    1. There is an option is_slide, you have to set this option to OFF: https://prnt.sc/ImDAEM49f91p. We’ve already done this for you, please check the home page now. For more information about the photo reviews shortcode, please take a look at this: https://docs.villatheme.com/woocommerce-photo-reviews/#page_section_menu_3142

    2. For creating the new fields on registration form, unfortunately it’s not possible right now. If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly. Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    July 6, 2024 at 09:48

    Hi @Abhimanyu,

    1. This payment method is from WooCommerce side, so we suggest you to take a look at this article: https://woocommerce.com/document/woopayments/payment-methods/buy-now-pay-later/

    2. You can find an 3rd party plugin to calculate the shipping cost, it depends on your country. Please check this article: https://woocommerce.com/posts/how-to-calculate-shipping-costs-for-your-woocommerce-store/

    3. To make the Shipping Fields appear, you have to setup the Shipping setting of WooCommerce first: https://medicalidwatch.com.au/wp-admin/admin.php?page=wc-settings&tab=shipping

    https://prnt.sc/Pe3L5FgqXBxJ

    Best Regards,
    8Theme’s Team

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Viewing 30 posts - 3,631 through 3,660 (of 5,361 total)
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