Hi @Sam,

Please try the previous #1 CSS code to this:

#sales-booster-popup .sales-booster-popup-inner > div > span.heading {
    background: url(https://d1nhio0ox7pgb.cloudfront.net/_img/g_collection_png/standard/64x64/shopping_cart.png) left center no-repeat;
    background-size: contain;
    padding-left: 30px;
}

Hope it helps!

Dear Javito,

Thank you for reaching out to us.

You are correct in your understanding that achieving the desired functionality would require the creation of two separate slider templates: one for desktop and another for mobile. However, we advise against this approach as it may result in slower loading times on your homepage.

Should you have any more questions or require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @bzzxzz,

We hope this message finds you well. We have noticed that your images, as seen in the following link: https://buddhacrafted.com/wp-content/uploads/2024/05/dfbgn.jpg, display a grey color on the left side.

To enhance the visual quality of your images, we recommend using PNG files with a transparent background. This adjustment should provide a cleaner and more professional appearance.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Dear @goldengolum,

We hope this message finds you well. Our team is currently addressing the issue you reported. Could you kindly assist us by upgrading the PHP version to 8.1.x as well?

We greatly appreciate your cooperation.

Thank you very much!

Best Regards,
8Theme’s Team

Dear MEXESS,

We hope this message finds you well. Could you kindly disable all the speed optimization settings in our XStore theme and then attempt the operation again?

Please be aware that website speed optimization falls outside the standard scope of support services we offer.

Should you require personalized customization services, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to engage directly with our technical team.

Please note that customization services are subject to additional charges. The exact amount will be determined after a detailed review of your request.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Hi @Javito,

Sorry for the confusion!

You must switch the Sizing to Auto/Full-width to use the custom width & height.

https://tinyurl.com/268fk2rm

Please also note the issues from 3rd party plugins must be directed to plugin’s author, they fall out of scope our supprt standard services.

Best regards,
The 8Theme Team

Hello @JoHuCa,

Thank you for reaching out to us with your queries. We’re here to assist you with each of your requests.

1. **Changing the Text Background Color When Text is Selected:**
To change the background color of text when it is selected, you can use CSS. Here’s a simple example of how you can achieve this:

::selection {
background-color: #ffb7b7; /* Change the color to your preference */
color: #000000;
}

2. For the charts, you can try with the following plugins:

– https://wordpress.org/plugins/graphina-elementor-charts-and-graphs/
– https://wordpress.org/plugins/visualizer/

Please note that any issues related to the 3rd party plugins must be directed to plugin’s author. They fall out of scope our support standard.

3. Please explain more, we’re still not clear on this.

Best Regards,
The 8Theme Team.

Hi @goldengolum,

Upon checking your website, we could see that you have 45 active plugins.

We advise disabling all third-party plugins that are not included with the XStore theme. You can view a list of the included plugins here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/. After deactivating these plugins, please clear your browser’s cache and verify if the issue still persists. This is an important step as third-party plugins can often lead to conflicts.

If the problem continues, please keep all third-party plugins deactivated and grant us permission to debug your site. This includes deactivating any on-site customizations. This measure will enable us to conduct a thorough investigation and provide you with the necessary assistance.

Before proceeding with the troubleshooting or any updates, we strongly recommend taking a complete backup of your site to safeguard against any potential data loss.

Best Regards,
8Theme’s Team

Dear @Gbp,

We would like to inform you that the content displayed under each tab when using the Tabs element is not dynamic, meaning it cannot load the product descriptions automatically. So you MUST use the Single Product Tabs element on single product page.

Should you wish to include additional tabs, we recommend utilizing the custom tab feature. For your reference, we have attached a screenshot to illustrate this functionality.

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team

Hi @bzzxzz,

The solution is set the max width for the description text. Please try adding the following custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

.etheme-flipbox-side_a .etheme-flipbox-description.etheme-flipbox-description-a {
    max-width: 70%;
}

Hope it helps!

Glad to hear you’ve sorted it out.

If you need anything else please let us know.

Best regards,
The 8Theme Team

Hi @hafunerix,

1. We advise disabling all third-party plugins that are not included with the XStore theme. You can view a list of the included plugins here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/. After deactivating these plugins, please clear your browser’s cache and verify if the issue still persists. This is an important step as third-party plugins can often lead to conflicts.

If the problem continues, please keep all third-party plugins deactivated and grant us permission to debug your site. This includes deactivating any on-site customizations. This measure will enable us to conduct a thorough investigation and provide you with the necessary assistance.

After that provide us with your WP Admin account, to grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Before proceeding with the troubleshooting or any updates, we strongly recommend taking a complete backup of your site to safeguard against any potential data loss.

2. Can you please explain more what you want to achieve? We’re still not clear on this point.

Thank you!

Best Regards,
8Theme’s Team

Dear @anli75,

We would like to kindly request an adjustment similar to the one made previously on the Main Image Width. Could you please increase the Thumbnail Width to 600?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Dear Javito,

We hope this message finds you in good health and spirits.

Please edit your slider under Layout > Layer Area Size > change the heights for mobile.

You can check our screenshot. For more information, please take a look at this article:

https://www.sliderrevolution.com/manual/desktop-laptop-tablet-and-phone-size-variants/

Thank you for your attention to this matter. We appreciate your prompt response.

Best regards,

The 8Theme Team

Hi @donaceli,

We’re unable to login to your website, please check our screenshot.

To make any custom fields on the Single Product page work, you have to disable the Ajax Add To Cart setting under XStore > Theme Options > WooCommerce(Shop) > Single Product Page > Layout > Ajax Add To Cart.

Hope it helps!