Forum Replies Created

Viewing 11 posts - 1 through 11 (of 11 total)
  • Avatar: Juan
    Juan
    Participant
    November 25, 2020 at 17:15

    Hello Olga,

    I come back to your last update to inform you that the problem persists with an additional novelty 🙁
    – The loading of the page turns to infinity

    Can you take a look.
    Thank you for your attention.
    Regards

    Avatar: Juan
    Juan
    Participant
    November 18, 2020 at 17:37

    Thank you Olga and thank you to the team,
    I take note of your answer.
    See you soon for your update.
    Regards

    Avatar: Juan
    Juan
    Participant
    November 17, 2020 at 17:53

    Other information to be specified.
    Here is a customization of the function.php file of the child theme.

    /** Moves the description text to the bottom of the page.*/
    remove_action( ‘woocommerce_archive_description’, ‘woocommerce_taxonomy_archive_description’, 10 );
    remove_action( ‘woocommerce_archive_description’, ‘woocommerce_product_archive_description’, 10 );
    add_action( ‘woocommerce_after_main_content’, ‘woocommerce_taxonomy_archive_description’, 40 );
    add_action( ‘woocommerce_after_main_content’, ‘woocommerce_product_archive_description’, 40 );

    Avatar: Juan
    Juan
    Participant
    September 18, 2020 at 14:00

    Thank you very much Rose,
    It’s perfect. Everything was good except for that damn cache that you have to remove every time.
    Thanks again.

    Avatar: Juan
    Juan
    Participant
    August 27, 2020 at 11:30

    Hello Olga,

    Feedback on your recommendation :
    – Extension deleted
    – Installation and activation from Xstore admin
    – With Locotranslate, verification and resynchronisation (required here otherwise no change).
    – Everything seems correct 🙂

    Thanks to the team for its reactivity.
    Regards

    Avatar: Juan
    Juan
    Participant
    July 30, 2020 at 09:06

    Hello,

    Indeed, you’re right.

    A WordPress user was mentioning similar symptoms to those I encounter and I tried this solution without paying attention that it was a development specific to Avada.

    This means that it’s a coincidence if I could suddenly save the changes in the header builder because my site doesn’t have plugins from Avada.

    So the problem remains unsolved.

    For the moment, I don’t have other modifications to make. So I’ll leave it on hold to take care of other things. I’ll see when the time comes if it happens again.

    Have a nice day.

    Avatar: Juan
    Juan
    Participant
    July 29, 2020 at 14:55

    Okay, here’s what I found out.
    By adding the constant

    define( ‘FUSION_AJAX_SAVE’, false )

    to the config.php file to disable AJAX saving, I managed to save the changes in the menu builder.

    I’ve had a lot of problems with this AJAX management since the beginning.

    Can you please tell me more about it.

    Thank you for your attention.
    Best regards.
    JL.

    Avatar: Juan
    Juan
    Participant
    July 29, 2020 at 14:39

    Hello, Olga,

    Here is the link to share the video in private section.

    Thank you for your attention.
    Best regards.
    JL.

    Please contact administrator
    for this information.
    Avatar: Juan
    Juan
    Participant
    July 29, 2020 at 14:37

    Hello Olga,

    I did the video capture of the problem.
    I’m uploading it and then I’ll share the link with you in private mode.

    By the way, I’ve disabled almost all the plugins on the site except those necessary for the theme to work.

    For the moment, I can’t solve this problem.

    The PHP version of the hosting : 7.4
    The imput_Max_Var : 8000

    As far as the identifiers are concerned, I am in production mode and there’s no way I’m going to start all my work over again. These are past clashes, including those of understanding and solving the problems related to the use of the theme (cookies ; cache ; etc…).
    So for the moment, it’s a bit hot to be shared.

    Thank you for your attention.
    Best regards.
    JL

    Avatar: Juan
    Juan
    Participant
    July 24, 2020 at 09:45

    Hello Rose,

    First of all, I thank you for the quality of your support which is responsive.

    I have indeed checked all the parameters and seeing that everything was correct, I restarted the whole thing but nothing helped.

    Then, I thought that the home page had a ‘home’ slug. I added it to the base url of the site in the main menu links (https://website.com becomes https://www.website/home/) and finally, it works: when using the menu in mobile version, you land on the anchor and you can scroll again which was not the case before.

    I hope this will be useful for other novices.

    Thanks again.
    Kind regards.
    JL.

    Avatar: Juan
    Juan
    Participant
    June 28, 2020 at 15:57

    Thank you for your response.

    It is pleasant and reassuring to have your support and help quickly.

    I am sharing with you other difficulties I am encountering. It’s laborious and I can’t see an end to it because it’s so buggy on my side.

    I give you the keys to the site and take a look, you’ll see!

    To read you.

    Best regards
    Juan

  • Viewing 11 results - 1 through 11 (of 11 total)
Viewing 11 posts - 1 through 11 (of 11 total)
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