Jack Richardson

Hello @Hanzla Nadeem,

According to the header conditions you configured, the Shop page was excluded from displaying the header (see: https://prnt.sc/ESgvifAySQPU). This is why the header was not visible there. Please check it again now.

Regarding your question about the styling of the “Add to Cart” button, you can customize it in the Archive Products Builder (refer to the documentation: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/). Alternatively, if you prefer a simpler design, you can style the button using the following selectors: .content-product .add_to_cart_button.

Best regards,
Jack Richardson
8Theme Team

Hello @alexjourneyworldwide,

The video display may vary depending on the device you are using. If you would like the “Play” icon to appear on your desktop browser, you can achieve this by adding some custom CSS, for example:

.main-images .woocommerce-product-gallery:has(video):before {
    position: absolute;
    top: 50%;
    left: 50%;
    width: 50px;
    content: '\e901';
    font-family: 'xstore-icons';
    font-size: 50px;
    z-index: 999;
    height: 50px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.main-images .woocommerce-product-gallery:has(video) {
    position: relative;
}

.main-images .woocommerce-product-gallery:has(video:focus):before {
    display: none;
}

Could you please check whether the video is displayed correctly on another device?

Best regards,
The 8Theme Team

Hello,

If you could provide us with the URL to your staging website, we would be able to review it and suggest some custom CSS solutions. Without access to your staging site, we are unable to offer a specific solution to your request.

As an alternative, you may try adding the following custom CSS to your website under Theme Options → Additional CSS:

:root {  
    --wp--style--global--content-size: 2000px;  
    --wp--style--global--content-size: 1400px;  
}

Otherwise, please provide us with the URL and access to your staging website.

Best regards,
8Theme Team

Hello @walidly
Please, check next reply that was provided just for the same question you have in current topic -> https://www.8theme.com/topic/after-installing-the-theme-the-demos-homepage-images-and-styles-cannot-be-displayed/#post-457062.
Kind regards, Jack Richardson
The 8theme’s team

Hello @Martin,

You should have several options available for loaders: https://prnt.sc/eeX-U1LVkJWz.

Regarding your question about the potential conflict between the mentioned option and the caching plugin, please note that if you are using a caching plugin, it is recommended to disable the Flying Pages option.

Best regards,
8Theme Team

Hello @jamesmonkdesign,

As several major updates have been released, including numerous improvements and layout modifications, you will need to manually adjust certain sections and page content to meet your specific requirements. Please note that we do not provide additional customization through our support forum.

We recommend making these adjustments on a staging website first and then migrating the updated content to your live site. For assistance with this process, please contact your hosting provider to ensure a smooth and efficient transition.

If you have some specific questions related to the content or some widgets, we are here to suggest you some ideas or solutions.

Best regards,
The 8Theme Team

Hello @MAHDAR,

Could you please review our documentation at https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/ and ensure that your admin texts are included for translation as described in the WPML documentation by modifying the content of the translated home page?

If you still require assistance, please feel free to contact us.

Best regards,
The 8Theme Team

Hello @Ideal,

Could you please provide us with an example of the result you would like to achieve? Please note that there are no built-in options for displaying this, so you may need to use an additional plugin. However, the main product attributes are displayed by default in the Additional Information tab on the single product page within the Tabs section, so kindly check there.

Best regards,
The 8Theme Team

Hello @Plugin Center,

We have not tested our slide content on devices of this size. However, you can adjust the typography and element sizes to make them more responsive by using dynamic units such as “vw” or “vh” (Elementor article -> https://elementor.com/blog/vh/). At this time, you are the first to test our slider on such large devices.

It would be helpful if you could provide us with a URL to a specific demo you are testing or grant us access to your website (if sharing a demo is not possible). This will allow us to review the slider content in your specific case and consider improvements for future updates.

Best regards,
The 8Theme Team

Hello @wemakemarkting

We have noticed that you are currently using an older version of the theme. Could you kindly update it to the latest version? Alternatively, please grant us permission to perform the update on your behalf.

There is a possibility that the issue you reported has already been resolved in one of the recent updates.

Kind regards, Jack Richardson
The 8theme’s team

Hello @montse,

Please review the description before using the Google Map widget: https://prnt.sc/tBrOG3XemvGW. As Google has updated its policy, it appears that there is no simple solution to display the map without an activated API code.

We have successfully imported the section from our demo to your website’s home page. Kindly check it now.

Best regards,
8Theme Team

Hello @Rashkoff,

We have noticed that the Ajax “Add to Cart” buttons are not active on your website. This is evident because, even on the shop page, clicking the “Add to Cart” button reloads the entire page. The same issue occurs on the wishlist page, as the “Add All Items to Cart” function triggers each product’s “Add to Cart” button. Since the Ajax functionality is not working, this action does not perform correctly.

We recommend checking your WooCommerce settings to ensure that the Ajax “Add to Cart” option is enabled (WooCommerce > Display > Products > Add to Cart Behavior). If the issue persists, please provide us with temporary wp-admin access so that we can investigate the matter in detail.

Best regards,
8Theme Team

Hello @Juan Zapata,

We have noticed that your backend currently contains only 35 products, while the display setting is configured to show 36 items per page (as shown here: https://prnt.sc/n8e6qjg2G3QR) under “Theme Options → WooCommerce → Shop → Layout” (https://prnt.sc/EPDc_YwQQ-dL).

We have now adjusted the setting to display 24 items per page so that you can verify that the pagination is displayed correctly.

Best regards,
8Theme Team

Hello @Martin,

Could you please check how it works in the mentioned browser using the default demo, such as Storefront? We have not received any similar reports from our customers regarding the Brave browser, so the issue may be related to a specific configuration on your device or within your browser that prevents certain JavaScript scripts from loading.

Best regards,
8Theme Team

Hello @Tavi,

1. You can configure the product content elements to be displayed across all pages (shop, related products, upsell products, and products shown on the search results page) in “Theme Options → WooCommerce → Shop → Product Design” (https://prnt.sc/vAhOKQwBr-3B). If you would like to modify the content of products displayed only on the search results page, you can achieve this using custom CSS, for example:
body.search .content-product .price { display: none; }

Check the documentation of optimal placement of custom CSS:
https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

2. Regarding your other question, please provide us with a video to help us better understand the issue, as we currently do not see any search form on mobile devices that allows searching for products.

Best regards,
8Theme Team