Jack Richardson

Hello @shahar klamka,

Unfortunately, there is no conditional widget or sidebar area available to display a category widget only under specific conditions. Widgets placed in the sidebar can only be shown consistently on certain pages.

If you would like to display specific widgets based on custom conditions, please submit a request for additional customization at http://8theme.com/contact-us, as this type of request falls outside the scope of our basic support.

Best regards,
Jack Richardson
The 8Theme Team

Hello @martijntje,

Could you please check whether the content is now displayed as requested:
https://gyazo.com/1c6d77d7c68d4f7405a661791d9039a8

Additionally, we are unable to reproduce the issue with the missing SKU:
https://gyazo.com/86a2fc9820c5aae3d998f4b7e6b37aad

If you are still experiencing a problem with the SKU display on a single product page, please provide the URL of the affected product so that we can investigate further.

Best regards,
Jack Richardson
8Theme Team

Hello @zitalyaar,

Thanks for providing us the correct FTP access.

We have reviewed the fatal errors that occurred on your website during the theme switching process and have already implemented a fix to prevent such issues in the future. This fix will be included in the next update, ensuring that your modifications are preserved.

You may now switch themes and perform tests using the default theme. If you wish, you can upload a video of your testing process and apply the suggestions we described in our next reply: https://www.8theme.com/topic/smtp-emails-not-sending-header-menu-not-updating/#post-459532

Best regards,
Jack Richardson
The 8Theme Team

Hello @Peter,

Thank you for your message. We’re glad to hear that everything is working fine now.
Please, mark this topic as closed.

Best Regards,
8Theme’s Team

Hello @zitalyaar

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Shazard Ramjohn,

We have analyzed the issue and identified the following possible solutions for your case:

1. Our theme includes built-in swatches that have been demonstrated on our demos and thoroughly tested by our customers. You may disable the third-party plugin currently used for swatches and recreate the swatch attributes using our built-in functionality. Please refer to the following guide: https://www.8theme.com/documentation/xstore/video-tutotials/variation-swatches-3/.

2. Alternatively, it appears there may be a conflict between our theme’s slider and the custom swatches plugin. In this case, please copy the file woocommerce/templates/woocommerce/single-product/product-image.php to your-child-theme/woocommerce/single-product/product-image.php and test again.

If you require our assistance, kindly provide temporary FTP access in the private content area.

Best regards,
Jack Richardson
The 8Theme Team

Hello @zitalyaar,

In your account on our website, you can view the licenses you have added and their activations on different websites. You can also deactivate existing activations and create new ones as needed.

The following article may be helpful: https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/.

Regarding the issues you are experiencing with the Customizer Header Builder, you may disable it and use the Elementor-based Header Builder instead, which offers more features and greater flexibility: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/. Many of our Elementor demos use this builder because it provides enhanced customization options and easier widget management.

Additionally, we offer pre-built templates for most builders on the XStore Builders page (https://www.8theme.com/documentation/xstore/xstore-builders/), including header templates. You can explore more details through our XStudio: https://xstore.8theme.com/studio/.

If you have any further questions, please feel free to submit a topic, and we will be happy to assist you.

Best regards,
Jack Richardson
The 8Theme Team

Hello @shahar klamka,

Thank you for your message.
Currently, this option is not available yet, but we can create a custom CSS solution for you to display it in a grid layout. Could you please provide us with the URL of the page where you have added this widget and let us know how many columns you would like to have?

Best regards,
Jack Richardson
The 8Theme Team

Hello @shahar klamka,

Such an implementation is not possible without creating custom conditions or using custom code workarounds. You can use the Spotlight Categories widget, for example, so that the category items are displayed based on the current query. However, if you have a category archive page that includes subcategories, those subcategories will also be displayed in the widget.

If you could describe your main idea in more detail, including the URLs of the relevant categories and any other necessary information, we would be happy to suggest alternative solutions if available and the previous solution we suggested is not suitable for your need yet.

Best regards,
Jack Richardson
8Theme Team

Hello @shahar klamka,

You can review the Spotlight Categories widget, as it displays categories and subcategories based on the current query request on product archive pages.

If you require our assistance, please provide detailed information about the result you would like to achieve and the desired design of the categories. Screenshots, videos, or GIFs would be very helpful for illustrating your request.

Best regards,
Jack Richardson
The 8Theme Team

Hello @shahar klamka,

Our theme offers the following settings available under Theme Options -> WooCommerce -> Shop Elements -> Categories: https://prnt.sc/qkqjcsrc_Z2p. Using these options, you can modify the layout of your categories.

If you prefer to create a custom design for the categories, you can explore the Archive Products Builder, which allows you to design layouts similar to this example: https://xstore.8theme.com/elementor3/grocery-mega-market/shop/.

Could you please provide us with an example of the category layout you would like to achieve? You may also refer to the documentation for the Shop Builder here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/.

Best regards,
Jack Richardson
8Theme Team

Hello @KSP ELECTRONICS,

The screenshot showing the location of the custom CSS was provided by you and is included in your previous reply. You can add this custom CSS in Theme Options → Theme Custom CSS → Global CSS at the end.

Best regards,
Jack Richardson
8Theme Team

Hello @KSP ELECTRONICS,

You may add the custom CSS code in the section shown in the screenshot. If you choose to do so, please place the code at the end of the existing custom CSS.

Additionally, we have enabled all widgets on your website in the Elements Manager, so you can now import the requested section, and it should be imported correctly.

Best regards,
Jack Richardson
8Theme Team

Hello @KSP ELECTRONICS,

Kindly add the following custom CSS:

@media only screen and (max-width: 768px) {
.etheme-sticky-cart .single-wishlist {
    display: none;
}

.etheme-sticky-cart .single-compare {
    display: none;
}
}

Additionally, to import the requested section, please activate the Accordion widget (https://prnt.sc/Pg0phxzo1PZ0) under Elements Manager: https://elementor.com/help/element-manager/

Best regards,
Jack Richardson
8Theme Team

Hello @nickporter,

Our quantity discount feature can only be displayed in the layout previously described. If you would like to use a custom “bulk deal” table style, you may install additional plugins. If you are referring to something else, please clarify your request in more detail.

Kind regards,
Jack Richardson
The 8Theme Team