Jack Richardson

Hello @HUSSTLE,

If you would like to import a specific demo to your website while keeping the footer from another demo, you can first install the main demo content you wish to use. Then, if you are using Elementor, you can import the footer content from other demos through the XStudio functionality (https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/) on your website. If you need any assistance, please let us know which demo footer you would like to use, and we will import it for you.

To move the cart or wishlist items out of the header, you can use the Mobile Panel functionality, which displays the configured items in a sticky panel on mobile devices. If you require any additional customizations, please provide us with screenshots or videos to help us better understand your request.

Best regards,
Jack Richardson
8Theme Team

Hello,

We are awaiting your testing results. If you require any further assistance, please feel free to submit your topics.

Best regards,
The 8Theme Team

Hello @David Zoque,

Could you please check it now? We have implemented a custom CSS solution, which has been added under Theme Options → Theme Custom CSS → Global CSS.

Before testing, please clear your browser cache or try checking from an incognito window. We have conducted several tests on our mobile devices, and the issue appears to be resolved.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Lani,

To upload a custom font, please use our built-in “Custom Fonts” functionality: https://prnt.sc/ZwF_fvkVs1HR. Once the font is uploaded, it will appear in the list of all fonts within the Customizer options and in the Elementor typography fields. You can obtain your custom font from available font sources and upload it in the appropriate formats.

To modify the typography for headings, go to “Elementor Site Settings”: https://prnt.sc/0c5dKZWwfzgV. You can access this from any Elementor editor (page, post, or static block) or by hovering over the Elementor edit button: https://prnt.sc/C5FyHA5Y54Yf. Then, open the “Typography” section: https://prnt.sc/cAoKix9M6Doj, where you will find the general heading settings: https://prnt.sc/7SGOwN95-53N.

To adjust the typography for the breadcrumbs area, navigate to “Theme Options → Breadcrumbs”, and scroll to the “Title Typeface” section: https://prnt.sc/kSC1FNF-58gZ.

If you would like to achieve the following breadcrumb style: https://prnt.sc/V-FWJjK0RHFQ without modifying PHP files in your child theme (as previously suggested), you can add the following custom CSS:

.single-post #breadcrumb .delimeter:nth-of-type(2),
.single-post #breadcrumb .delimeter:nth-of-type(2) ~ * {
    display: none;
}

For more information, please refer to our documentation:
https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best regards,
Jack Richardson
8Theme Team

Hello @NuxMusic,

We recommend reviewing the Google Ads documentation and related articles that may be helpful for you, such as: https://support.google.com/google-ads/answer/9148089?hl=en.

Please note that your request is not related to our theme support, as it concerns Google’s analysis of your website. Since the code you mentioned has been added correctly, it should function as expected. If the issue persists, we suggest contacting Google Support via their live chat for further assistance.

Thank you for your understanding.

Best regards,
Jack Richardson
8Theme Team

Hello @jy

Hi there!

Thanks for using XStore.

We’ve reviewed your request and it requires custom development, which is outside Envato’s support policy. To get it done properly and on time, please submit it to our trusted partner WP Kraken.

You’ll get:

– fast quote & timeline
– turnkey implementation by a vetted team
– warranty on delivered work

We’re confident this will help—hope you can make use of it shortly.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Flexide,

Have you resolved the issue? The booster content now appears correctly in your Single Product Builder template, as shown here: https://prnt.sc/nTcE-fB5OSVE.

If you have any further questions, please provide more details and additional screenshots to help us better understand the situation.

Best regards,
Jack Richardson
8Theme Team

Hello @Roberta,

We are glad to hear that you have resolved the issue.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Roberta,

We noticed that none of your pages contained the mentioned shortcode: https://prnt.sc/nxdeKbb5iPcg. We have now created a custom page with the specified shortcode: https://prnt.sc/Ml7nQuHyaj1B and assigned it to the corresponding booster: https://prnt.sc/NBS7Xb1YnZ4V. Most of the settings in the booster include tooltips with useful information that you can review here: https://prnt.sc/nxdeKbb5iPcg.

Upon checking your Cart and Checkout pages, we found that they are built using Gutenberg widgets, which are not yet fully compatible with our plugin. These gutenberg widgets modify hooks and filters, and currently, no static hooks are available for our boosters to attach to the correct locations. Once static hooks are introduced, we will ensure compatibility in future updates of our plugin.

For now, we recommend replacing your Gutenberg-based Cart and Checkout pages with the default WooCommerce shortcodes:
– [woocommerce_cart] for the Cart page (https://prnt.sc/bsDr2sn8a3Bv) (frontend example: https://prnt.sc/mNhEbVnAUjlh)
– [woocommerce_checkout] for the Checkout page (frontend example: https://prnt.sc/kE8UpKycy8rc)

This approach will provide an improved design and ensure that all boosters from the SalesMax plugin, as well as custom hooks from other plugins you may install later, are displayed correctly. If you would like us to assist with this process, we would be happy to help you migrate your content.

Best regards,
Jack Richardson
8Theme Team

Hello @Roberta,

Most of your boosters were disabled, as shown here: https://prnt.sc/ZJ2pyJbTzLSn. Consequently, these boosters were not displayed on your website. After we activated, for example, the “Buy More, Save More” booster, it appeared correctly on your single product pages: https://prnt.sc/Rp1RO3MWDowB. Please check the video in the private content section to see how the booster works.

We have also activated the “Smart Product Recommendations” booster: https://prnt.sc/5-g0ZtIOZoiv, and verified that it is displayed correctly on the frontend: https://gyazo.com/10031eed60443cabcf8b84bb3e5609aa.

Based on our tests, it appears that the boosters were not displayed because they were not activated. We kindly ask you to review the available boosters, decide which ones you would like to use, and activate them accordingly. If you have any specific questions, please provide additional details and screenshots to help us better understand the issue.

At this time, only the “Buy More, Save More” booster is active, but you may enable any others you prefer.

Best regards,
Jack Richardson
8Theme Team

Hello @Behdad,

Could you please provide us with a few screenshots or video of the typography issue? This will help us review the settings and determine the best way to resolve your request.

Best regards,
The 8Theme Team

Hello @Gendalf,

Thank you for providing the correct access. Please check now — we have made some modifications to your Theme Options.

Best regards,
The 8Theme Team

Hello,

1. To modify the content of your mobile header and increase the logo size, please navigate to XStore Builders → Header Builder → Customizer. There, you can edit the mobile content columns by adjusting their sizes and setting the correct proportions. For example, the mobile menu can occupy two columns, while the remaining ten can be adjusted for the logo element.

2. Could you please specify which elements you would like to modify on your blog page? For instance, the post titles inherit their styling from the Elementor configuration for the H2 tag (see: https://prnt.sc/JJAdFHyXrR71). If you wish to change the styling of these headings, this can only be done using CSS snippets, and we would be happy to assist you with that if needed.

If you would like to explore additional customization options for Blog, Shop, Header, Single Post, and other templates, please refer to our documentation on using XStore Builders with Elementor: https://www.8theme.com/documentation/xstore/xstore-builders/.

3. The global breadcrumbs are generated in the following file: xstore/templates/breadcrumbs.php. If you wish to make modifications, you can copy this file to xstore-child/templates/breadcrumbs.php and apply your changes there. Please note that this is considered an additional customization and falls outside the scope of our basic support.

Best regards,
Jack Richardson
8Theme Team

Hello,

Could you please double-check the credentials before sharing them, as the ones you attached are not correct. Kindly review the private content.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Gendalf,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Kind regards, Jack Richardson
The 8theme’s team