Page 579 – 8theme.com

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Jack Richardson

Support staff

June 19, 2014 at 13:53

Hello,

It was necessary to edit the row with Our Shops and enable Full width section. We’ve made it, please check!

Regards,
Jack Richardson

#7475 Copied In reply to: Homepage Layout

Jack Richardson

Support staff

June 19, 2014 at 13:19

Hello,

If you want to do some changes in php files just copy required php files in the child theme directory and edit them. More information about child theme you can read here: http://codex.wordpress.org/Child_Themes.

The style changes should be done in the custom.css of parent theme. Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be. The tutorial is recorded for Legenda but actions are analogical for IDStore.

Regards,
Jack Richardson

#7470 Copied In reply to: Childtheme doesn't work

Jack Richardson

Support staff

June 19, 2014 at 13:01

Hello,

You’re welcome!

Regards,
Jack Richardson

#7469 Copied In reply to: I don't want mobile stie

Jack Richardson

Support staff

June 19, 2014 at 12:28

Hello,

Unfortunately there is no option to disable Responsive in Blanco theme, so you can do it manually only. Just follow next steps:
1) Open style.css file. Do the copy of this file in case you would like to revert back all changes.
2) Find line /* Media Queries */ and delete all the code below.
3) Open file header.php.
4) Find and comment out line <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"/>
5) Check your site.

Regards,
Jack Richardson

#7467 Copied In reply to: I don't want mobile stie

Jack Richardson

Support staff

June 19, 2014 at 12:21

Hello,

The problem might be caused by one of your plugins. Try to deactivate them one by one and test the menu.

Regards,
Jack Richardson

#7466 Copied In reply to: There's error on the menu structure setting

Jack Richardson

Support staff

June 19, 2014 at 11:34

Hello,

IDStore supports child theme. Only styles should be changed in custom.css and other child theme features is working in ordinary way. Also custom.css doesn’t lose changes after theme upgrading.

Regards,
Jack Richardson

#7459 Copied In reply to: Childtheme doesn't work

Jack Richardson

Support staff

June 19, 2014 at 11:05

Hello,

We’re sorry but there is a peculiarity of idstore theme that all style changes should be made in custom.css of parent theme.

Regards,
Jack Richardson

#7452 Copied In reply to: Childtheme doesn't work

Jack Richardson

Support staff

June 19, 2014 at 10:49

Hello,

This error is relative to the WooCommerce plugin. Please contact WooCommerce support concerning the issue.

Regards,
Jack Richardson

#7449 Copied In reply to: Error log message
Jack Richardson

Support staff

June 19, 2014 at 10:36
Hello,

You should create child theme which is contain style.css with the following content:

/* Theme Name: IDStore Child Theme URI: https://www.8theme.com Description: idstore Child Theme Author: 8theme Author URI: https://www.8theme.com Template: idstore Version: 1.0.0 Tags: light, dark, two-columns, right-sidebar, responsive-layout, accessibility-ready Text Domain: idstore-child */ @import url("../idstore/style.css"); /* =Theme customization starts here -------------------------------------------------------------- */

And you shouldn’t copy styles from the style.css parent theme.

Regards,
Jack Richardson
#7447 Copied In reply to: Childtheme doesn't work
Jack Richardson

Support staff

June 19, 2014 at 10:22

Hello,

The shortcodes description you can find here and also in our documentation. There is some shortcodes may be missed. We’ll revise them soon and will add missed ones.

If you have a list of shortcodes which are missed in the documentation please send it to us.
Here is shortcode for counter [counter init_value="1" final_value="11000"]

Regards,
Jack Richardson

#7443 Copied In reply to: A definitive shortcode list?

Jack Richardson

Support staff

June 19, 2014 at 10:02

Hello,

To make it close by default edit idstore\js\script.js and comment out line 307
// jQuery('.categories-group.has-subnav:first').addClass('opened').find('ul').show();

Regards,
Jack Richardson

#7438 Copied In reply to: Catégories on sidebar

Jack Richardson

Support staff

June 19, 2014 at 08:25

Hello,

We are sorry that you feel this way. All that we want and we need is to help you! We don’t need your admin user access, you may create temporary user to give us the opportunity to see your issue and fix it. Could you please provide us with link to the registration page?
Did you log out before testing the registration page? This page implies registration, so, this is visible only if you are not logged in!

We requested access only to expedite the process of solving the problem.
As you won’t provide us with the credentials we can give you suggestions for solving the problem and you’ll try to resolve the problem yourself.
It may take a long time, but if it’s convenient for you we can work in this way.

Regards,
Jack Richardson

#7433 Copied In reply to: Registration page

Jack Richardson

Support staff

June 19, 2014 at 07:24

Hello,

What theme version do you use? You can check it in the header information of the style.css. If you’re using version below 2.2 please upgrade your theme to the latest version. Before upgrading please read this section in our documentation.

Regards,
Jack Richardson

#7429 Copied In reply to: 3.9.1 has ruined my website

Jack Richardson

Support staff

June 19, 2014 at 07:17

Hello,

Sorry, but we’re unable to help you without ability to see the problem.

Regards,
Jack Richardson

#7427 Copied In reply to: Registration page

Jack Richardson

Support staff

June 19, 2014 at 07:13

Hello,

Does the issue persist with default theme too?

Regards,
Jack Richardson

#7426 Copied In reply to: There's error on the menu structure setting

Jack Richardson

Support staff

June 18, 2014 at 19:52

Hello,

We’ve made some changes in the style.css of child theme. Please check it now!

Regards,
Jack Richardson

#7411 Copied In reply to: Right sidebar drops below content

Jack Richardson

Support staff

June 18, 2014 at 19:25

Hello,

We’re sorry but your request is a bit unclear for us. Could you please clarify your question with more details?

Regards,
Jack Richardson

#7408 Copied In reply to: There's error on the menu structure setting

Jack Richardson

Support staff

June 18, 2014 at 18:25

Hello,

We’re sorry but you forgot to include link to the site. Please send it in Private Content.

Regards,
Jack Richardson

#7404 Copied In reply to: Childtheme doesn't work

Jack Richardson

Support staff

June 18, 2014 at 18:12

Hello,

Please provide us with FTP and wp-admin credentials we’ll take a look at your problem.

Regards,
Jack Richardson

#7402 Copied In reply to: Childtheme doesn't work

Jack Richardson

Support staff

June 18, 2014 at 16:26

Hello,

We’ve replied you in this topic.

Regards,
Jack Richardson

#7391 Copied In reply to: Larger Image

Jack Richardson

Support staff

June 18, 2014 at 16:25

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Jack Richardson

#7390 Copied In reply to: Image enlarge

Jack Richardson

Support staff

June 18, 2014 at 15:49

Hello,

There is a bug in the Visual Composer plugin while creating custom layout (1/5 + 1/5 + 1/5 + 1/5 + 1/5). Please contact Visual Composer support concerning the issue.

Regards,
Jack Richardson

#7387 Copied In reply to: would like 5 columns

Jack Richardson

Support staff

June 18, 2014 at 15:31

Hello,

You’re welcome!

Regards,
Jack Richardson

#7386 Copied In reply to: Add Woocomerce Price Filter in Products Page Only

Jack Richardson

Support staff

June 18, 2014 at 14:29

Hello,

Your request is a bit unclear for us. Could you please specify what exactly you want to be in 5 columns?

Regards,
Jack Richardson

#7378 Copied In reply to: would like 5 columns

Jack Richardson

Support staff

June 18, 2014 at 14:03

Hello,

This is additional customization and it is paid service. You can use Visual Composer to add Brands widget to the product description area on the product page.

Regards,
JackRIchardson

#7374 Copied In reply to: show brand on product page

Jack Richardson

Support staff

June 18, 2014 at 13:17

Hello,

We’ve made some changes in your custom.css. Is it working fine now? Please check!

Regards,
Jack Richardson

#7367 Copied In reply to: Add Woocomerce Price Filter in Products Page Only

Jack Richardson

Support staff

June 17, 2014 at 15:41

Hello,

This is was theme bug and we’ve fixed it.

Regards,
Jack Richardson

#7251 Copied In reply to: Testimonial Widget Not Working The Leader

Jack Richardson

Support staff

June 17, 2014 at 14:24

Hello,

We’re sorry but you forgot to provide us with link to the site.

Regards,
Jack Richardson

#7244 Copied In reply to: Register page Archives & Meta Showing

Jack Richardson

Support staff

June 17, 2014 at 14:22

Hello,

We’re glad to hear it.
If you have any questions feel free to contact us!

Regards,
Jack Richardson

#7243 Copied In reply to: Larger Image

Jack Richardson

Support staff

June 17, 2014 at 14:21

Hello,

Please provide us with screenshot of the problem and wp-admin credentials of the site with the issue.

Regards,
Jack Richardson

#7242 Copied In reply to: Installation Issues & Fixes (Read First)
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17,341–17,370 of 17,791 posts

Viewing 30 posts - 17,341 through 17,370 (of 17,791 total)

← 1 2 3 … 578 579 580 … 592 593 594 →

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