Forum Replies Created

Viewing 30 posts - 17,131 through 17,160 (of 17,791 total)
1 2 3 … 571 572 573 … 592 593 594
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As we can see there is no post data in the page: http://maiboerduojiu.com/%E4%BA%AB%E5%8F%97%E6%B3%A2%E5%B0%94%E5%A4%9A/%E8%91%A1%E8%90%84%E9%85%92%E8%A1%8C%E4%B8%9A%E5%8A%A8%E6%80%81/
    Could you please clarify with more details what is wrong?

    Regards,
    Jack Richardson

    #9370 Copied In reply to: How to hide post date, author, time etc
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    It is necessary to edit woocommerce/content-single-product.php file. That’s why we can’t help you without FTP access.

    Regards,
    Jack Richardson

    #9369 Copied In reply to: urgent: remove product information
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’re sorry but we unable to log in because you forgot to include link to the site.

    Regards,
    Jack Richardson

    #9365 Copied In reply to: How to hide post date, author, time etc
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Then could you please provide us with wp-admin and FTP credentials in Private Content and we’ll take a look at you problem?

    Regards,
    Jack Richardson

    #9363 Copied In reply to: How to hide post date, author, time etc
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Did you set up custom.css as it described in our documentation before code inserting?
    Here is a video tutorial how to set up custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Jack Richardson

    #9361 Copied In reply to: How to hide post date, author, time etc
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    About difficulties with Revolution Slider you should contact Revolution Slider support team.
    For the information about parallax effect set up you can refer to our documentation: https://www.8theme.com/demo/docs/legenda/#!/visual_composer.

    Regards,
    Jack Richardson

    #9359 Copied In reply to: Home variants
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please contact us on support.8theme.com regarding this question.

    Regards,
    Jack Richardson

    #9358 Copied In reply to: Categories with 4 column
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    All information about update you can find on themeforest.net.

    Regards,
    Jack Richardson

    #9322 Copied In reply to: Theme update
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As we can see you have old theme version. Please update it to the latest version following our documentation: https://www.8theme.com/demo/docs/legenda/#!/upgrade. If problem still persist after upgrading let us know.

    Regards,
    Jack Richardson

    #9280 Copied In reply to: Category Header
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please contact us on support.8theme.com concerning your request.

    Regards,
    Jack Richardson

    #9276 Copied In reply to: 1 product of the page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Changing categories layout requires additional customization and is a paid service.

    Regards,
    Jack Richardson

    #9275 Copied In reply to: Categories with 4 column
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!
    If you have some questions don’t hesitate to contact us.

    Regards,
    Jack Richardson

    #9271 Copied In reply to: Increase font size of product variation prize
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with wp-admin credentials in Private Content.

    Regards,
    Jack Richardson

    #9258 Copied In reply to: Category Header
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    There is Private Content filed below the message form.

    Regards,
    Jack Richardson

    #9252 Copied In reply to: Resize Header
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Did you import the demo data from XML_Data folder as it described in our documentation? If you did it but still having problems please provide us with wp-admin credentials.

    Regards,
    Jack Richardson

    #9243 Copied In reply to: Childrens Demo
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’re sorry but there is no such option in our theme.

    Regards,
    Jack Richardson

    #9233 Copied In reply to: Icon Box
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’re sorry but we don’t help our clients with their customization. Additional customization for our customers is a paid service.

    Regards,
    Jack Richardson

    #9230 Copied In reply to: Moving Social Share section to beneath thumbnails on Product Page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve changed you blog titles to h1 but probably on your server there is a caching system, which doesn’t allow to see the changes at the moment. You should wait until cache will be cleared.

    Regards,
    Jack Richardson

    #9201 Copied In reply to: Change Blog titles from H3 to H1
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with wp-admin and FTP credentials.

    Regards,
    Jack Richardson

    #9198 Copied In reply to: Contact us form
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’re unable to connect to FTP as you didn’t provide us with FTP host name.

    Regards,
    Jack Richardson

    #9130 Copied In reply to: woocommerce update
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and wp-admin credentials and we’ll update your files.

    Regards,
    Jack Richardson

    #9121 Copied In reply to: woocommerce update
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #9115 Copied In reply to: Legenda theme incompatible with YITH WooCommerce Ajax Search plugin
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    In our theme ajax search is used already. That’s why there is possibility of some conflicts. You should contact WooCommerce support regarding the issue. We don’t guarantee theme compatibility with 3rd-party plugins.

    Regards,
    Jack Richardson

    #9111 Copied In reply to: Legenda theme incompatible with YITH WooCommerce Ajax Search plugin
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve added to your cart page input field to be able change quantity of products in the cart.

    Related Products displays as a slider by default and it is impossible to display all related products vertically. In the case if arrows are enabled there is no enough space for picture. If you have some other ideas regarding this question you can try to implement it yourself. We advise you to do all changes in Child theme and custom.css.

    Regards,
    Jack Richardson

    #9071 Copied In reply to: Mobile Cart Quantity
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You should install Screets Live Chat plugin which is bundled with our theme to get this functionality.

    Regards,
    Jack Richardson

    #9054 Copied In reply to: Quick Contact Form
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #9053 Copied In reply to: Logo
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Yes, unfortunately at the moment there is no possibility to use 2 testimonial sliders simultaneously per one page. You can use different testimonial sliders on different pages.

    One more time sorry for inconveniences!

    Regards,
    Jack Richardson

    #9014 Copied In reply to: Testimonial widget
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’re sorry but there is a bug in our theme. It is impossible to use two testimonial sliders per one page. This bug should be fixed in the next theme release.
    Sorry for inconvenience!

    Regards,
    Jack Richardson

    #9011 Copied In reply to: Testimonial widget
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We don’t set up clients customization. We advised you how to get search form in the main menu and if you want further our help you need to contact us on support.8theme.com and request paid customization.

    Regards,
    Jack Richardson

    #9008 Copied In reply to: main menu add search field
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Could you please clarify us with the meaning of this? Maybe you want to insert search form in drop down menu?

    Regards,
    Jack Richardson

    #9004 Copied In reply to: main menu add search field
  • 1 2 3 … 571 572 573 … 592 593 594
    17,131–17,160 of 17,791 posts
Viewing 30 posts - 17,131 through 17,160 (of 17,791 total)
1 2 3 … 571 572 573 … 592 593 594