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Viewing 30 posts - 15,511 through 15,540 (of 17,791 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Fred,

    Did you restrict access to FTP and WP Dashboard? We can’t connect to any of them.
    Please give us permissions to be able to update your theme.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @bobvansoest,

    You should use other header type in Theme Options > Header, the one where languages selector isn’t placed in menu bar, but in top bar.

    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve successfully logged in to your WP Dashboard.
    Please clarify what errors you’re getting.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please clarify how you want the languages bar to be looked like.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    In this case you need create a variable product and attributes for it in Products > Attributes. Please refer to Woocommerce documnetation:
    http://docs.woothemes.com/document/variable-product/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Your FTP credentials are incorrect. Please check them.
    Have you made any changes in original style.css file?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve taken this into our account and will mention it in the theme description.

    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Your FTP credentials are incorrect. Please check them.
    Did you make any changes in original theme files?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Unfortunately there is no such option in Blanco theme. You have to use some plugin.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please clear browser cache and check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Could you please clarify your query with more details?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please resend your screenshot as it’s not present in the post.
    Upload it to dropbox or some other web storage.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Your logo image is too big. Try to upload it with original dimensions 600px × 110px.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The reason is you’re using social media icons after featured image. Disable them and check Blog page after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please upload your logo in WP Dashboard > Theme Options > Header > Logo image and after update this topic. Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry but I don’t see any attachments in your post. Please provide us with the screenshot of the problem you are facing in mobile devices. Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As you can see in our demo https://www.8theme.com/demo/idstore/category/promo-category/?bl=horizontal when horizontal blog layout is selected post images are small and this is default theme feature. If you want to increase horizontal blog layout images you need to edit the wp-content/themes/idstore/loop.php file in line 47 and add css code in custom.css:

    .blog-post.post-horizontal .post-images {
    width: 400px !important;
    } 

    Set width to the same value as in loop.php.

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You are welcome!
    Let us know if you need more help.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added the following css code in custom css section:

    @media (max-width: 1200px) {
    .header-logo img {
        max-width: 260px;
        margin-left: -10px;
    }
    .header-type-12 .navbar-collapse .menu > li > a {
        padding: 10px 10.5px !important;
    }}

    Please check the site on mobile devices.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Is you problem solved? May we close this topic?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve edited previously provided css code in Theme options > Custom CSS > Global Custom CSS section. Please clear browser cache and check your site now. Is that what you want?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve recreated that footer in Static Blocks > “Footer-travel” and selected it as a custom footer for your “Accueil” page. Please check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see in this topic https://www.8theme.com/topic/header-add-shortcode/ the changes were made in the header.php file. So I’ve edited it to display required button in fixed header area as was before theme update.
    Please note that we recommend to make changes in a child theme to prevent of losing modifications after theme update. Otherwise you need to save changed file and reupload it after update.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Brockway,

    I’ve created a footer for you in Static Blocks with the name “Default Footer”.
    Please check your home page – “Accueil” now.
    Create more posts and tags to display them in footer.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials in Private Content.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 15,511 through 15,540 (of 17,791 total)