Page 191 – 8theme.com

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Viewing 30 posts - 5,701 through 5,730 (of 16,262 total)

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Jack Richardson

Support staff

November 29, 2016 at 10:20

Hello,

As I see your site is working fine.
Could you please show screenshots of the issue?
Also provide WP Dashboard credentials in Private Content.

Best regards,
Jack Richardson.

#147277 Copied In reply to: 5.3.29 – We recommend a minimum PHP version of 5.6. Error

Jack Richardson

Support staff

November 29, 2016 at 10:05

Hello,

May we proceed with the template import?
Do you still need further assistance?

Best regards,
Jack Richardson.

#147276 Copied In reply to: how to import Woopress wordpress theme demo jewelry

Jack Richardson

Support staff

November 28, 2016 at 20:44

Hello,

Have you changed login credentials?
We can’t log in with the previous ones.

Best regards,
Jack Richardson.

#147228 Copied In reply to: Problems with the Contact Form
Jack Richardson

Support staff

November 28, 2016 at 19:42
Hello,

Please try to use this css code in Global Custom CSS section:

form .form-row input.input-text { font-family: sans-serif; }

Best regards,
Jack Richardson.
#147225 Copied In reply to: The numbers everywhere in the site are not the same!
Jack Richardson

Support staff

November 28, 2016 at 18:59

Hello,

I’ve imported the page and sliders, but can’t edit them because of “Ajax error” in Revolution Slider section.
Please provide FTP credentials.

Best regards,
Jack Richardson.

#147219 Copied In reply to: how to import Woopress wordpress theme demo jewelry

Jack Richardson

Support staff

November 28, 2016 at 17:15

Hello,

Are you talking about CCAvenue gateway?
https://woocommerce.com/products/ccavenue-gateway/

You should contact Woocommerce support regarding this issue.

Best regards,
Jack Richardson.

#147204 Copied In reply to: CC Avenue Integration

Jack Richardson

Support staff

November 28, 2016 at 10:21

Hello,

Glad to hear the problem was resolved.

Best regards,
Jack Richardson.

#147136 Copied In reply to: Stripe error

Jack Richardson

Support staff

November 28, 2016 at 10:01

Hello,

Slider couldn’t be installed.
Please update Revolution Slider to the latest version and reply back.
You can download the archive here https://www.8theme.com/download-plugins/ and upload it via FTP.
The page was imported successfully. You can check it it Pages > Cleopatra page.

Best regards,
Jack Richardson.

#147130 Copied In reply to: how to import Woopress wordpress theme demo jewelry

Jack Richardson

Support staff

November 28, 2016 at 09:29

Hello,

Unfortunately there is no such possibility. Sorry.

Best regards,
Jack Richardson.

#147127 Copied In reply to: Breadcrumbs under Revolution Slider

Jack Richardson

Support staff

November 28, 2016 at 09:27

Hello,

To use VC editor in Static Blocks, go to Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.

Best regards,
Jack Richardson.

#147124 Copied In reply to: Static block issue

Jack Richardson

Support staff

November 25, 2016 at 19:19

Hello,

If you don’t want your images to be cropped make them with similar dimensions and horizontal or vertical only. Otherwise it can’t be displayed the same way if you are using different images.

Best regards,
Jack Richardson.

#147041 Copied In reply to: Media grid question

Jack Richardson

Support staff

November 25, 2016 at 19:03

Hello,

You can translate it in your pt_BR.po file in wp-content/themes/royal/languages directory:
http://storage3.static.itmages.com/i/16/1125/h_1480097028_1855747_05ca818e27.jpeg

Best regards,
Jack Richardson.

#147040 Copied In reply to: Translation

Jack Richardson

Support staff

November 25, 2016 at 18:45

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#147036 Copied In reply to: Import missing so many demo features
Jack Richardson

Support staff

November 25, 2016 at 18:40
Hello,

1. Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

.top-bar { display: none; }

2. As for the mail, please try to use one of these plugins
https://wordpress.org/plugins/wp-mail-smtp/
https://wordpress.org/plugins/easy-wp-smtp/
Have you checked mail logs on a server if emails were sent from your site?

Best regards,
Jack Richardson.
#147033 Copied In reply to: 404 OOPS! PAGE NOT FOUND after install any demo theme
Jack Richardson

Support staff

November 25, 2016 at 18:27

Hello,

I’ve commented lines 1818-1820 in etheme.js file. Please check Product Categories now.

Best regards,
Jack Richardson.

#147031 Copied In reply to: Import missing so many demo features

Jack Richardson

Support staff

November 25, 2016 at 17:16

Hello,

I’ve added callto shortcode to your home page. Please check it.

Best regards,
Jack Richardson.

#147020 Copied In reply to: Information block problem

Jack Richardson

Support staff

November 25, 2016 at 10:07

Hello,

Please review your contact form code and don’t use table elements for it, just create it as default one and then make its styling using CSS code. Also add contact form to page using VC element “Contact Form 7”.

Best regards,
Jack Richardson.

#146978 Copied In reply to: text are aligned to the left and can't be moved

Jack Richardson

Support staff

November 24, 2016 at 20:40

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#146939 Copied In reply to: Adding and Sorting icons on the Contact Page

Jack Richardson

Support staff

November 24, 2016 at 19:55

Hello,

I’ve edited your shortcode in child functions.php and added the lines as shown on the screenshot http://prntscr.com/dbciqh
Please check the page now.

Best regards,
Jack Richardson.

#146933 Copied In reply to: Adding and Sorting icons on the Contact Page

Jack Richardson

Support staff

November 24, 2016 at 19:45

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#146931 Copied In reply to: Plugin file path issues
Jack Richardson

Support staff

November 24, 2016 at 19:16
Hello,

Please use this css code:

.slide-item .product .product-name, .slide-item .product .add-to-container { text-align: center; }

Best regards,
Jack Richardson.
#146927 Copied In reply to: Woocommerce price and name centered
Jack Richardson

Support staff

November 24, 2016 at 19:11

Hello,

Could you please specify how you want to change review order form http://storage4.static.itmages.com/i/16/1124/h_1480011099_8105845_66545c4070.jpeg ?

Best regards,
Jack Richardson.

#146922 Copied In reply to: Review order table

Jack Richardson

Support staff

November 24, 2016 at 18:26

Hello,

Do you mean this second title http://prnt.sc/dbbbmw or this http://prntscr.com/dbbc3d ?
As I see featured image is full width. Please show a screenshot of the problem.

Best regards,
Jack Richardson.

#146914 Copied In reply to: Moving from other theme: blog post problems

Jack Richardson

Support staff

November 24, 2016 at 18:19

Hello,

In this case we recommend you to contact our customization service https://www.8theme.com/customization-services/ regarding plugin incompatibility.
We don’t guarantee full compatibility of 3rd-party plugins with the theme and it’s beyond our basic support scope to provide support for them, that’s why you can order additional customization to fix this issue.

Best regards,
Jack Richardson.

#146911 Copied In reply to: Currency switcher does not work properly

Jack Richardson

Support staff

November 24, 2016 at 18:09

Hello,

Do you mean that info shouldn’t appear? Is it displayed even of you remove that info?
Could you please describe the issue with more details and provide WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#146909 Copied In reply to: WooCommerce Germanized Variable Products

Jack Richardson

Support staff

November 24, 2016 at 16:19

Hello,

You can request refund at Envato https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- .

Best regards,
Jack Richardson.

#146900 Copied In reply to: I have problems with the stripe gateway

Jack Richardson

Support staff

November 24, 2016 at 16:17

Hello,

Now FTP credentials are incorrect. Please provide correct login data.

Best regards,
Jack Richardson.

#146899 Copied In reply to: Cart wording in header

Jack Richardson

Support staff

November 24, 2016 at 16:08

Hello,

If you want to translate contact form fields you can do this in .po file in wp-content/themes/legenda/languages directory. Please read this documentation https://www.8theme.com/demo/docs/legenda/#!/how_to_translate .

Best regards,
Jack Richardson.

#146897 Copied In reply to: Edit form on Contacts page

Jack Richardson

Support staff

November 24, 2016 at 16:05

Hello,

This is related to your server configuration.
You need contact your hosting provider support to check it.

Best regards,
Jack Richardson.

#146893 Copied In reply to: Plugin file path issues

Jack Richardson

Support staff

November 24, 2016 at 15:22

Hello,

I’ve sent theme archive to your contact email.
Please check it.

Best regards,
Jack Richardson.

#146887 Copied In reply to: pictures on front page not streched proparly
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Viewing 5,730 results - 5,701 through 5,730 (of 16,262 total)

Viewing 30 posts - 5,701 through 5,730 (of 16,262 total)

← 1 2 3 … 190 191 192 … 541 542 543 →

Forum Replies Created

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