Forum Replies Created

Viewing 30 posts - 5,671 through 5,700 (of 16,256 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 1, 2016 at 19:15

    Hello,

    You need edit the file wp-content/themes/woopress/woocommerce/loop/no-products-found.php.
    Make changes in the child theme not to lose them after theme update.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 1, 2016 at 19:11

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 1, 2016 at 19:10

    Hello,

    Unfortunately there is no global option to disable sidebar on non-Shop pages.
    You have to disable it in page editor.

    Sorry for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 1, 2016 at 19:07

    Hello,

    Please try this css code as well:

    body {
      font-family: sans-serif;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 1, 2016 at 14:22

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 1, 2016 at 13:16

    Hello,

    You need use Banner element in Visual Composer editor and upload your images in the element settings.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 1, 2016 at 12:01

    Hello,

    Ok, let us know if further assistance is needed.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2016 at 20:42

    Hello,

    Please ask your hosting provider support to increase max_input_vars value to 5000.
    After that try to save menu settings.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2016 at 20:40

    Hello,

    If you want to keep them you need edit the file etheme.js in js folder and add input[type=email], input[type=tel] in line 2014, so it will be:
    eForm.find("input[type=text], textarea, input[type=email], input[type=tel]").val("");

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2016 at 19:02

    Hello,

    I’ve edited your functions.php file and changed input type="tel" and input type="email" to input type="text".
    Please check contact form now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2016 at 17:46

    Hello,

    Please also add this css code:

    .order-review .shop_table td .amount, .woocommerce-order-received .woocommerce ul.order_details strong {
       font-family: sans-serif;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2016 at 17:38

    Hello,

    If there are any questions feel free to contact us.
    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2016 at 17:19

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2016 at 17:18

    Hello,

    I’ve edited archive-product.php file and now brands thumbnails are shown.
    Please check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2016 at 09:06

    Hello,

    As I see you’ve already set limit to 2 posts in Static Block http://storage1.static.itmages.com/i/16/1130/h_1480493217_6477933_912ccf4040.jpeg and only 2 posts are shown.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 29, 2016 at 20:40

    Hello,

    Please use this css code:

    p {
     font-family: Arial !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 29, 2016 at 20:36

    Hello,

    Sorry, but in this case you have to use <br> tag. There is no other options.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 29, 2016 at 20:16

    Hello,

    For 2nd and 3rd header type you need add slider in the section “Show revolution slider instead of breadcrumbs and page title” http://prnt.sc/ddbuai instead of the content.
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 29, 2016 at 19:48

    Hello,

    You need search for Tabs element on home page backend and edit Products element inside.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 29, 2016 at 17:10

    Hello,

    Please add this code in Theme Options > Styling > Custom CSS > Custom CSS for mobile, Custom CSS for tablet:

    .woocommerce .col-lg-5.col-md-5 {
        display: inline-block;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 29, 2016 at 16:58

    Hello,

    Are you using the latest Blanco version https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246 ?
    Please update it and create full backup before update process.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 29, 2016 at 16:51

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 29, 2016 at 10:32

    Hello,

    As I see numbers are shown properly http://prntscr.com/dd4d9x .
    Please specify where else you see the issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 29, 2016 at 10:30

    Hello,

    You have function code in custom css section http://prnt.sc/dd468l . I’ve commented it. Please check the page now.
    Please note such code should be added to functions.php file, not to custom css.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 29, 2016 at 10:20

    Hello,

    As I see your site is working fine.
    Could you please show screenshots of the issue?
    Also provide WP Dashboard credentials in Private Content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 29, 2016 at 10:05

    Hello,

    May we proceed with the template import?
    Do you still need further assistance?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2016 at 20:44

    Hello,

    Have you changed login credentials?
    We can’t log in with the previous ones.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2016 at 19:42

    Hello,

    Please try to use this css code in Global Custom CSS section:

    form .form-row input.input-text {
        font-family: sans-serif;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2016 at 18:59

    Hello,

    I’ve imported the page and sliders, but can’t edit them because of “Ajax error” in Revolution Slider section.
    Please provide FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2016 at 17:15

    Hello,

    Are you talking about CCAvenue gateway?
    https://woocommerce.com/products/ccavenue-gateway/

    You should contact Woocommerce support regarding this issue.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 5,671 through 5,700 (of 16,256 total)
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