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Forum Replies Created

Viewing 30 posts - 1,201 through 1,230 (of 1,384 total)

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John Holden

Participant

October 15, 2019 at 04:38

Hi,

Please send:

– Page you mentioned
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#223194 Copied In reply to: products per pages

John Holden

Participant

October 15, 2019 at 04:37

Hi,

– Add the valid OAuth redirect URIs in the app’s client OAuth settings https://prnt.sc/fde15g

– Also make sure that you have enabled ‘Enable customer registration on the “My account” page.’

– you just have to make sure that you are using very accurate details of app ID and secret in Theme Options -> Facebook Login

Regards,
Hung PD

#223193 Copied In reply to: Facebook login button disappear after update theme

John Holden

Participant

October 15, 2019 at 04:04

Hi,

If you’re using Header Builder, then you can edit Promo Popup in Header Builder http://prntscr.com/pjchqa

Regards,
Hung PD

#223192 Copied In reply to: Promo popup missing

John Holden

Participant

October 15, 2019 at 03:41

Hi,

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#223191 Copied In reply to: Need help with pagespeed.

John Holden

Participant

October 15, 2019 at 03:39

Hi,

Please send:

– Translated files
– Admin info (wp-admin URL, username, password)

I will import for you

Regards,
Hung PD

#223190 Copied In reply to: Loco Translate

John Holden

Participant

October 14, 2019 at 06:53

Hi,

1. for the fonts of website, I see the google fonts are selectable, so that means all google fonts (i.e. Latin, and Latin Extension) are usable in our website right?

2. and also to confirm all the texts everywhere within the website are changeable on fonts?

– That’s right.

Regards,
Hung PD

#223170 Copied In reply to: Homepage's full height to fit into full screen (no matter the size of screen)

John Holden

Participant

October 14, 2019 at 06:50

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,
Hung PD

#223169 Copied In reply to: Heading

John Holden

Participant

October 14, 2019 at 06:49

Hi,

Please consult here: https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

Regards,
Hung PD

#223168 Copied In reply to: Loco Translate

John Holden

Participant

October 11, 2019 at 05:28

Hi,

Please clear cache and try again http://prntscr.com/phqqt5

Regards,
Hung PD

#223018 Copied In reply to: Some mistakes!

John Holden

Participant

October 11, 2019 at 05:21

Hi,

It seems a bug. I passed this case to developer, she will check it today.

Thank you for your patience

Regards,
Hung PD

#223017 Copied In reply to: Change image thumbnail proportions for a product category

John Holden

Participant

October 11, 2019 at 04:46

Hi,

Go to Appearance > Menus, open Screen Options at the top and tick “Description” http://prntscr.com/phqfn1 , then check your menu items and remove content in Description section http://prntscr.com/phqfrn

Regards,
Hung PD

#223016 Copied In reply to: MegaMenu setting

John Holden

Participant

October 11, 2019 at 04:33

Hi,

I’ve fixed your issue. Please check your site again.

Regards,
Hung PD

#223015 Copied In reply to: Missing Revolution Slider Template Images

John Holden

Participant

October 11, 2019 at 03:45

Hi,

Please check url again, I can’t access your site http://prntscr.com/phpyx2

Also, hope you can see me some screenshots. I’ll be happy to provide you with a response once I have a better understanding of the situation.

Thank you for your patience

Regards,
Hung PD

#223013 Copied In reply to: how to link products with the corresponding category

John Holden

Participant

October 10, 2019 at 05:31

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Thank you for your patience

Regards,
Hung PD

#222919 Copied In reply to: 8theme products
John Holden

Participant

October 10, 2019 at 05:22
Hi,

1. In this one, the title of the product, when it is too big, is in front of the text, back to the previous page!

– You can try remove Letter-spacing in Theme Options -> Breadcrumbs http://prntscr.com/ph8ak1

2. In this one, when the product is out of stock it is not in a different color, so the customer can identify that there is no stock available, in case it could have a darker X!

– Enable following option WooCommerce > Settings > Products > Inventory > Out of stock visibility http://prntscr.com/phdewx to get highlighted out of stock variations http://prntscr.com/phdfs0

3. This other Sidebar Widgets Content is tagged as Collapsed on mobile but stays open anyway!

– Please check again, I tested on my phone http://prntscr.com/ph8dyq

4. This other, the footer field, in the copyright footer is all together the names without divisions!

– They still there, you can take a look at closer http://prntscr.com/ph8ede

You can change its color by add below code to Theme Options -> Theme Custom CSS

.footer-bottom .menu-element.horizontal .menu > li > a { border-right-color: #fff; padding-right: 2px; }

Regards,
Hung PD
#222918 Copied In reply to: Some mistakes!
John Holden

Participant

October 10, 2019 at 04:01

Hi,

Please re-send screenshot, I can’t see it http://prntscr.com/ph7xy9

Regards,
Hung PD

#222916 Copied In reply to: 8theme products

John Holden

Participant

October 10, 2019 at 03:56

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#222914 Copied In reply to: Get Tracking not working

John Holden

Participant

October 10, 2019 at 03:55

Hi,

Have you cleared all cache?

Please send:

– Screenshot of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#222913 Copied In reply to: Hover over menu alignment and language buttons

John Holden

Participant

October 10, 2019 at 03:53

Hi,

Please send:

– Screenshot of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#222912 Copied In reply to: Change image thumbnail proportions for a product category
John Holden

Participant

October 9, 2019 at 04:43
Hi,

Add below code to Theme Options -> Additional CSS

.wpml-ls-legacy-dropdown a { background-color: transparent; }

Regards,
Hung PD
#222840 Copied In reply to: Language selector become blank on mobile
John Holden

Participant

October 9, 2019 at 04:33

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,
Hung PD

#222838 Copied In reply to: Logo to big on mobile

John Holden

Participant

October 9, 2019 at 04:27

Hi,

Thank you so much. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,
Hung PD

#222837 Copied In reply to: Responsive Issues with banner size

John Holden

Participant

October 9, 2019 at 04:23

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#222836 Copied In reply to: Menu wrapper height is weird

John Holden

Participant

October 9, 2019 at 04:22

Hi,

Please read this article how to use Loco Translate correctly: https://hungpd.name/translating-your-theme-with-loco-translate-plugin/

Regards,
Hung PD

#222835 Copied In reply to: Final toutches to finish site

John Holden

Participant

October 9, 2019 at 04:20

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#222834 Copied In reply to: Were do i had statick block of promo popup?

John Holden

Participant

October 9, 2019 at 04:15

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#222833 Copied In reply to: Homepage's full height to fit into full screen (no matter the size of screen)

John Holden

Participant

October 8, 2019 at 11:24

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#222788 Copied In reply to: Responsive Issues with banner size
John Holden

Participant

October 8, 2019 at 09:47
Hi,

1. Add below code to Theme Options -> Additional CSS

.navigation-wrapper .menu-wrapper:first-child > .menu-main-container > .menu > li:first-child > a, .container-wrapper > .header-logo + .menu-wrapper > .menu-main-container > .menu > li:first-child > a { padding-left: 0.535em; }

2. Space between menu items

Add below code to Theme Options -> Additional CSS

.menu-wrapper .menu > li > a { padding: 0.77em 0.535em; }

3. I have fixed it

Regards,
Hung PD
#222781 Copied In reply to: Homepage's full height to fit into full screen (no matter the size of screen)
John Holden

Participant

October 8, 2019 at 09:33

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#222779 Copied In reply to: Social media icons – footer

John Holden

Participant

October 8, 2019 at 09:29

Hi,

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#222777 Copied In reply to: Subcategories display without image
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Viewing 1,230 results - 1,201 through 1,230 (of 1,384 total)

Viewing 30 posts - 1,201 through 1,230 (of 1,384 total)

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Forum Replies Created

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