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Get Tracking not working - by ptsbere - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 4 years, 6 months ago ago by John Holden

  • Avatar: ptsbere
    ptsbere
    Participant
    October 9, 2019 at 18:20

    Hello,
    My “Get Tracking” Button is not working for me. I want to be able to add a tracking number to the order once the order has been processed. Please help me with this. Regards

    #222900 Copied Theme version: 6.1.3
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 9, 2019 at 18:59

    Hello,

    Are you talking about WooCommerce default tracking shortcode https://docs.woocommerce.com/document/woocommerce-shortcodes/ ?
    Go to Appearance > Themes > install and activate Storefront default WooCommerce theme and check if it works fine. Let me know about the results.

    Regards

    #222903 Copied
    Avatar: ptsbere
    ptsbere
    Participant
    October 9, 2019 at 19:06

    Thank you. Issue resolved by removing the UPS and setting the shipping to a fixed rate.

    #222904 Copied
    Avatar: John Holden
    John Holden
    Support staff
    October 10, 2019 at 03:56

    Hi,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

    #222914 Copied
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