Were do i had statick block of promo popup?

This topic has 16 replies, 4 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler

  • Avatar: filiphdan
    filiphdan
    Participant
    October 6, 2019 at 10:52

    Hi,

    I created the statick block of my promo popup for shop opening, were do i have to add it??

    In the theme it says to go to theme options/ecommerce but i dont have this option…

    Please let me know.

    Thanks!

    15 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 12:46

    Hello,

    Theme Options > Promo popup > Enable Promo Popup and add the shortcode of your static block in the Popup Content area.

    Regards

    Avatar: filiphdan
    filiphdan
    Participant
    October 6, 2019 at 21:01

    Perfect, thanks!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 7, 2019 at 09:18

    Hello,

    You are welcome.

    Regards

    Avatar: filiphdan
    filiphdan
    Participant
    October 8, 2019 at 23:07

    Hi, dont know waht has happened, but my promo pop up as disapeared…

    It should be in Theme options/promo popup and it simply is not there….and its not working too now…

    Avatar: John Holden
    John Holden
    Support staff
    October 9, 2019 at 04:20

    Hi,

    Please send:

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 9, 2019 at 07:13

    Hello, @filiphdan

    Please go to Theme Options > Header Builder > Newsletter.

    Regards

    Avatar: filiphdan
    filiphdan
    Participant
    October 9, 2019 at 09:19

    Ho, ok i see, after changing to the new header builder some options change place, i have added static block, but it still does not show the promo pop up…

    I cant see what i am doing wrong…its the same statick block i was using before…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 9, 2019 at 14:51

    Hello,

    You need to add the Newsletter element into the header to apply settings, just disable Label and Title, like here – http://prntscr.com/pgytsf + http://prntscr.com/pgyu1u

    Regards

    Avatar: filiphdan
    filiphdan
    Participant
    October 9, 2019 at 21:21

    I am sory but this header builder is terrible, way easier to do this before, and despict the fact that i make it work following your instructions, on mobile devices there was a line in midle of the page, so i just deactivated the thing….just to mutch hassle…

    Avatar: filiphdan
    filiphdan
    Participant
    October 9, 2019 at 22:22

    I still gave it another go…still no luck, after everything working rigth in browsers , now the mobile promo pop up was always working, always poping after closing every 4000 ms….

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2019 at 07:36

    Hello,

    Sorry for the delay in answering and for the inconvenience you faced using our theme.
    This problem should be fixed in the next update of the theme (next Tuesday).

    Regards

    Avatar: filiphdan
    filiphdan
    Participant
    October 10, 2019 at 09:04

    ok, thanks, at least i know it was not my fault, was driving me crazy 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2019 at 09:20

    Could you, please, provide FTP access?

    Regards

    Avatar: filiphdan
    filiphdan
    Participant
    October 10, 2019 at 13:46

    Hi,

    I already made the theme update, still there is a new bug now:

    https://prnt.sc/phfog3

    Search function is messed up…it should apear small image products not this…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2019 at 13:50

    Hello,

    Please clear all cache and check one more time – http://prntscr.com/phfsil

    Regards

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