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Missing Revolution Slider Template Images

This topic has 12 replies, 4 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler

bstafford214

Participant

October 10, 2019 at 08:42

Hello,

Need help with my Xstore site and having issues with the slider after updating the theme.

Currently using the Animals Demo Shop theme and the front page no longer has the images for the slider. The text is there but seems my Animal Demo 0 through Animal Demo5 are missing when I go to the slider to edit.

How can I reinstall the Animals Demo Slider?
or
How to completely reinstall my Animal Demo Shop Template?

Where should they be located on the file directory?

Please, contact administrator
for this information.

#222927 Copied Theme version: XStoreVersion: 6.1.3 WooCommerce version: Version 3.7.1

11 Answers

Rose Tyler

Support staff

October 10, 2019 at 09:00

Hello,

XStore import files archive you can download from this page – https://www.8theme.com/downloads/
Also, the Animals demo version uses elements of Massive Addons for WPBakery Page Builder plugin, so you need to activate this plugin or edit Home page and remove some of elements.
Let us know if you need any further assistance.

Regards

#222931 Copied

bstafford214

Participant

October 10, 2019 at 09:27

Hi Rose,

Thank you very much for the quick reply.

I will download the file and add the plugin for Massive Addons.

Best Regards
Bill 🙂

#222939 Copied

Rose Tyler

Support staff

October 10, 2019 at 09:33

Hello,

You’re welcome!
Feel free to ask if you have any other questions.

Best regards,
Rose Tyler

#222941 Copied

bstafford214

Participant

October 10, 2019 at 09:39

Hi Rose,

I activated the Massive Addons for WPBakery

Next installed the Xstore import files and received these errors.

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin installation failed.

Return to Plugin Installer

Notice: Undefined property: WP_Error::$sections in /home4/bstafford214/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 77

Notice: Undefined property: WP_Error::$banners in /home4/bstafford214/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 78

Notice: Undefined property: WP_Error::$sections in /home4/bstafford214/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 77

Notice: Undefined property: WP_Error::$banners in /home4/bstafford214/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 78

Line 77 – $res->sections = (array) $res->sections;
Line 78 – $res->banners = (array) $res->banners;

Did I do the step in the wrong order?

Thanks
Bill

#222943 Copied

Olga Barlow

Support staff

October 10, 2019 at 11:40

Hello,

Next installed the Xstore import files

How did you install import files if this is not the plugin, this is archive with folders inside that includes XML files, slider.zip, options.dat to import every additional version manually https://xstore.helpscoutdocs.com/article/34-demo-content if one-click installation (Theme Options > Import demos) does not work for somebody?

Regards

#222956 Copied

bstafford214

Participant

October 11, 2019 at 02:05

Hi,

Thanks for the reply. I see now that I did not do this import correctly. I understood to
download the Xstore import and apply it as a plugin from this link you showed me (https://www.8theme.com/downloads/) and thought this is how to get the themes slider demo files running. I was wrong in that understanding.

Now have reviewed your link about Xstore help docs and have done the import correctly.
The Default Demo Import is now running on the site. I want to use the Animal Demo import and have also imported these, it now also shows “Animal” Demo “Imported”.

However when I click on the “Activate” button for the “Animal” Demo, it does not change and seems to be an error. The default is still showing on the website.

How to remove the Default Demo and only apply the “Animal” Demo import files?

Thanks again for your help and setting me on the right path.

Regards
Bill

#223012 Copied

John Holden

Support staff

October 11, 2019 at 04:33

Hi,

I’ve fixed your issue. Please check your site again.

Regards,
Hung PD

#223015 Copied

bstafford214

Participant

October 11, 2019 at 06:36

Hi,

Thank you so much for your help and fixing the issue.
Was the issue something I incorrectly installed?

Regards
Bill

#223019 Copied

Rose Tyler

Support staff

October 11, 2019 at 10:06

Hello,

We just manually imported uninstalled elements. I am not sure why it was not installed correctly from the first time (we don’t have such problem with the demo content on our test site).
Additional pages of any version can be imported from here – http://prntscr.com/phtzou
WordPress 5.x use Gutenberg as a default editor. We would recommend to disable the Gutenberg editor and use WPBakery page builder as the page editor because it’s more advanced – http://prntscr.com/phu0ut
Is there anything else I can help you with?

Regards

#223037 Copied

bstafford214

Participant

October 11, 2019 at 10:30

Hello,

Thank you very much for the explanation.
Learning more each day and you have been very helpful.

Regards
Bill

#223039 Copied

Rose Tyler

Support staff

October 11, 2019 at 10:34

Hello,

You’re welcome!

Best regards

#223041 Copied
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