Page 23 – 8theme.com

Forum Replies Created

Viewing 30 posts - 661 through 690 (of 1,384 total)

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John Holden

Participant

May 22, 2020 at 06:21

Hi,

Please send me fully admin account, I will check for you

Regards,
Hung PD

#238320 Copied In reply to: All categories except Shop lead to 404

John Holden

Participant

May 22, 2020 at 06:16

Hi,

You can upload here https://prnt.sc/

Regards,
Hung PD

#238319 Copied In reply to: Create New account in the header area

John Holden

Participant

May 22, 2020 at 06:12

Hi,

Please upload here https://prnt.sc/

Regards,
Hung PD

#238318 Copied In reply to: Xstore Jewelery demo import problem

John Holden

Participant

May 21, 2020 at 05:14

Hi,

Go to Theme Options -> Header Builder -> Main Menu https://prnt.sc/skt868

Regards,
Hung PD

#238179 Copied In reply to: Header Color Malfunction

John Holden

Participant

May 21, 2020 at 05:07

Hi,

I suppose you need to contact plugin developer to get more information.

Regards,
Hung PD

#238178 Copied In reply to: Issue with WooCommerce Product Search Plugin Functionality

John Holden

Participant

May 21, 2020 at 05:04

Hi,

1. You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

2. If it still doesn’t work, please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#238177 Copied In reply to: Mobile Menu Malfunction

John Holden

Participant

May 21, 2020 at 05:03

Hi,

Please send me the screenshot of issues.

Regards,
Hung PD

#238176 Copied In reply to: Create New account in the header area

John Holden

Participant

May 21, 2020 at 05:01

Hi,

Edit page, scroll down to Page Options https://prnt.sc/skt1vx

Regards,
Hung PD

#238175 Copied In reply to: Change Shop top banner image

John Holden

Participant

May 21, 2020 at 04:58

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,
Hung PD

#238174 Copied In reply to: Error during when going to previous page from shopping cart

John Holden

Participant

May 21, 2020 at 04:57

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#238173 Copied In reply to: image missing

John Holden

Participant

May 21, 2020 at 04:55

Hi,

I can’t access your staging site https://prnt.sc/skt07l

Regards,
Hung PD

#238172 Copied In reply to: update xstore 6.3.4 errore

John Holden

Participant

May 20, 2020 at 06:45

Hi,

Looks that Element Pack Lite – Addon for Elementor plugin could be the reason of the problem. Once we disabled plugin problem disappeared.

Regards,
Hung PD

#238017 Copied In reply to: Website Blank after recent update – 911 HELP!

John Holden

Participant

May 20, 2020 at 06:32

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#238014 Copied In reply to: i have another prb

John Holden

Participant

May 20, 2020 at 06:31

Hi,

Follow the steps described here https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ to speed up your site

Regards,
Hung PD

#238013 Copied In reply to: Really like the Xstore… but its just slow..

John Holden

Participant

May 18, 2020 at 09:12

Hi,

You should enter by yourself.

You can try these elements http://prntscr.com/si8op9

Regards,
Hung PD

#237687 Copied In reply to: Theme Testimonials Set up
John Holden

Participant

May 18, 2020 at 08:57
Hi,

Use below code

.content-page a { color: red; }

Regards,
Hung PD
#237683 Copied In reply to: How can put link in red
John Holden

Participant

May 18, 2020 at 08:53

Hi,

Unfortunately, this is not an option built into the theme at the moment. We will see if this can be improved in the future.

Regards,
Hung PD

#237681 Copied In reply to: sidebar closed menu at brands

John Holden

Participant

May 18, 2020 at 07:03

Hi,

When I switch to parent theme and it works for me

Regards,
Hung PD

#237660 Copied In reply to: Footer completely gone after Theme Update

John Holden

Participant

May 18, 2020 at 06:42

Hi,

Currently, that option works for Shop and Product Categories page only

Regards,
Hung PD

#237657 Copied In reply to: sidebar closed menu at brands

John Holden

Participant

May 18, 2020 at 06:32

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#237655 Copied In reply to: Header Sticky problem
John Holden

Participant

May 18, 2020 at 06:31
Hi,

you may add this code in Theme Options > Styling > Custom css > Custom CSS for mobile landscape (481px – 767px):

.header-main-menu.et_element-top-level .menu > li > a { padding-right: 5px; padding-left: 5px; }

Regards,
Hung PD
#237654 Copied In reply to: Tablet Landscape Navigation (Elementor)
John Holden

Participant

May 18, 2020 at 06:24

Hi,

That comes from this plugin Easy Forms for Mailchimp or you can use MailChimp then display it in the footer

Regards,
Hung PD

#237653 Copied In reply to: 8theme newsletter form

John Holden

Participant

May 18, 2020 at 05:57

Hi,

Please send:

– Screenshots of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#237651 Copied In reply to: Main Template Image / css calling 20 8theme.com references – how to edit.

John Holden

Participant

May 18, 2020 at 05:55

Hi,

Could you, please, describe the problem in detail with screenshots?

Regards,
Hung PD

#237650 Copied In reply to: Mobile layout does not work for row

John Holden

Participant

May 18, 2020 at 05:53

Hi,

you can disable the Newsletter (Promo popup) at all via Theme Options > Promo Popup > Enable promo popup > Off.

Regards,
Hung PD

#237649 Copied In reply to: Remove exit modal popup from Demo

John Holden

Participant

May 15, 2020 at 06:33

Hi,

If you want to build mega menu, I recommend you use Static Blocks combine with Elementor

Follow these screenshots – http://prntscr.com/scjiy0 http://prntscr.com/scjfoi http://prntscr.com/scjg5t http://prntscr.com/scjgnt

Regards,
Hung PD

#237326 Copied In reply to: Header Builder Malfunctioning
John Holden

Participant

May 15, 2020 at 06:22
Hi,

Try below code

.et_b_header-menu .menu > li > a { color: currentColor; }

Regards,
Hung PD
#237325 Copied In reply to: How do I change the base color of the main menu links?
John Holden

Participant

May 15, 2020 at 06:19

Hi,

Please download “XStore import files” – https://www.8theme.com/downloads/

Go to Slider Revolution > Import slider > Choose file.

These fields should not be empty http://prntscr.com/r1q7p3 if you use post type based template for the slider.

Regards,
Hung PD

#237324 Copied In reply to: installed theme, imported 'engineer', looks different

John Holden

Participant

May 15, 2020 at 06:12

Hi,

– Open single.php (wp-content\xstore\)

– Here you can change meta https://prnt.sc/sh49rp

Please read more here https://developer.wordpress.org/reference/functions/the_author_link/

Regards,
Hung PD

#237323 Copied In reply to: Changing a username to a template through WordPress: Can damage the template or

John Holden

Participant

May 15, 2020 at 06:09

Hi,

Please describe in screenshots what your issues

Regards,
Hung PD

#237322 Copied In reply to: help
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Viewing 690 results - 661 through 690 (of 1,384 total)

Viewing 30 posts - 661 through 690 (of 1,384 total)

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Forum Replies Created

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